Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national study
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , , , , , , , , , , , , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.12/7832 |
Resumo: | The complexity of homeless service users' characteristics and the contextual challenges faced by services can make the experience of working with people in homelessness stressful and can put providers' well-being at risk. In the current study, we investigated the association between service characteristics (i.e., the availability of training and supervision and the capability-fostering approach) and social service providers' work engagement and burnout. The study involved 497 social service providers working in homeless services in eight different European countries (62% women; mean age = 40.73, SD = 10.45) and was part of the Horizon 2020 European study "Homelessness as Unfairness (HOME_EU)." Using hierarchical linear modeling (HLM), findings showed that the availability of training and supervision were positively associated with providers' work engagement and negatively associated with burnout. However, results varied based on the perceived usefulness of the training and supervision provided within the service and the specific outcome considered. The most consistent finding was the association between the degree to which a service promotes users' capabilities and all the aspects of providers' well-being analyzed. Results are discussed in relation to their implications for how configuration of homeless services can promote social service providers' well-being and high-quality care. |
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Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national studyHomelessnessServiceTrainingSupervisionCapabilitiesBurnoutThe complexity of homeless service users' characteristics and the contextual challenges faced by services can make the experience of working with people in homelessness stressful and can put providers' well-being at risk. In the current study, we investigated the association between service characteristics (i.e., the availability of training and supervision and the capability-fostering approach) and social service providers' work engagement and burnout. The study involved 497 social service providers working in homeless services in eight different European countries (62% women; mean age = 40.73, SD = 10.45) and was part of the Horizon 2020 European study "Homelessness as Unfairness (HOME_EU)." Using hierarchical linear modeling (HLM), findings showed that the availability of training and supervision were positively associated with providers' work engagement and negatively associated with burnout. However, results varied based on the perceived usefulness of the training and supervision provided within the service and the specific outcome considered. The most consistent finding was the association between the degree to which a service promotes users' capabilities and all the aspects of providers' well-being analyzed. Results are discussed in relation to their implications for how configuration of homeless services can promote social service providers' well-being and high-quality care.Wiley-BlackwellRepositório do ISPALenzi, MichelaSantinello, MassimoGaboardi, MartaDisperati, FrancescaVieno, AlessioCalcagnì, AntonioGreenwood, RonniRogowska, AleksandraWolf, JudithLoubiere, SandrineBeijer, UllaBernad, RobertoVargas-Moniz, MariaOrnelas, JoséSpinnewijn, FreekShinn, Marybeth2020-11-16T19:00:13Z2020-01-01T00:00:00Z2020-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.12/7832engAmerican Journal of Commmunity Psychology Doi: 10.1002/ajcp.124700091056210.1002/ajcp.12470info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-09-05T16:43:35Zoai:repositorio.ispa.pt:10400.12/7832Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T15:25:40.725193Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national study |
title |
Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national study |
spellingShingle |
Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national study Lenzi, Michela Homelessness Service Training Supervision Capabilities Burnout |
title_short |
Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national study |
title_full |
Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national study |
title_fullStr |
Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national study |
title_full_unstemmed |
Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national study |
title_sort |
Factors associated with providers’ work engagement and burnout in homeless services: A cross‐national study |
author |
Lenzi, Michela |
author_facet |
Lenzi, Michela Santinello, Massimo Gaboardi, Marta Disperati, Francesca Vieno, Alessio Calcagnì, Antonio Greenwood, Ronni Rogowska, Aleksandra Wolf, Judith Loubiere, Sandrine Beijer, Ulla Bernad, Roberto Vargas-Moniz, Maria Ornelas, José Spinnewijn, Freek Shinn, Marybeth |
author_role |
author |
author2 |
Santinello, Massimo Gaboardi, Marta Disperati, Francesca Vieno, Alessio Calcagnì, Antonio Greenwood, Ronni Rogowska, Aleksandra Wolf, Judith Loubiere, Sandrine Beijer, Ulla Bernad, Roberto Vargas-Moniz, Maria Ornelas, José Spinnewijn, Freek Shinn, Marybeth |
author2_role |
author author author author author author author author author author author author author author author |
dc.contributor.none.fl_str_mv |
Repositório do ISPA |
dc.contributor.author.fl_str_mv |
Lenzi, Michela Santinello, Massimo Gaboardi, Marta Disperati, Francesca Vieno, Alessio Calcagnì, Antonio Greenwood, Ronni Rogowska, Aleksandra Wolf, Judith Loubiere, Sandrine Beijer, Ulla Bernad, Roberto Vargas-Moniz, Maria Ornelas, José Spinnewijn, Freek Shinn, Marybeth |
dc.subject.por.fl_str_mv |
Homelessness Service Training Supervision Capabilities Burnout |
topic |
Homelessness Service Training Supervision Capabilities Burnout |
description |
The complexity of homeless service users' characteristics and the contextual challenges faced by services can make the experience of working with people in homelessness stressful and can put providers' well-being at risk. In the current study, we investigated the association between service characteristics (i.e., the availability of training and supervision and the capability-fostering approach) and social service providers' work engagement and burnout. The study involved 497 social service providers working in homeless services in eight different European countries (62% women; mean age = 40.73, SD = 10.45) and was part of the Horizon 2020 European study "Homelessness as Unfairness (HOME_EU)." Using hierarchical linear modeling (HLM), findings showed that the availability of training and supervision were positively associated with providers' work engagement and negatively associated with burnout. However, results varied based on the perceived usefulness of the training and supervision provided within the service and the specific outcome considered. The most consistent finding was the association between the degree to which a service promotes users' capabilities and all the aspects of providers' well-being analyzed. Results are discussed in relation to their implications for how configuration of homeless services can promote social service providers' well-being and high-quality care. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-11-16T19:00:13Z 2020-01-01T00:00:00Z 2020-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.12/7832 |
url |
http://hdl.handle.net/10400.12/7832 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
American Journal of Commmunity Psychology Doi: 10.1002/ajcp.12470 00910562 10.1002/ajcp.12470 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Wiley-Blackwell |
publisher.none.fl_str_mv |
Wiley-Blackwell |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799130119568097280 |