Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usability

Detalhes bibliográficos
Autor(a) principal: Lucas, João Pedro Rolo
Data de Publicação: 2024
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/164641
Resumo: Dissertation presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced Analytics, specialization in Business Analytics
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spelling Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usabilityProcess MiningERPAutomation TechnologiesData MiningSDG 8 - Decent work and economic growthSDG 12 - Responsible production and consumptionSDG 16 - Peace, justice and strong institutionsDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da InformaçãoDissertation presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced Analytics, specialization in Business AnalyticsEnterprise Resource Planning (ERP) Systems collect data and information across the enterprises, helping users and managers perform operations and processes more efficiently while also allowing for more informed decision making. Process Mining on the other hand is a specific technique of data mining that is process-centric and uses event data to provide a holistic view of the different processes. ERPs produce event log data suitable to be used in Process Mining to better understand the different processes of a particular business. This study presents a model that consists of an abstract representation of an architecture that efficiently integrates process mining techniques within the workflow on an ERP system improving its usability and increasing its value to the organizations. This research follows a design science research methodology to create an artifact through a systematic literature review that supports the design and development of a model considered to be the artifact. The possible applications of the model are demonstrated through a use case, and its evaluation is done recurring to interviews to experts. The model presents an alternative to integrate process mining into ERP systems that can be adopted by organizations and works as base ground to incorporate other technologies such as machine learning and robotic process automation (RPAs).Santos, Vítor Manuel Pereira Duarte dosRUNLucas, João Pedro Rolo2024-03-08T12:19:59Z2024-02-072024-02-07T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/164641TID:203546890enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:53:40Zoai:run.unl.pt:10362/164641Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T04:00:18.194190Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usability
title Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usability
spellingShingle Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usability
Lucas, João Pedro Rolo
Process Mining
ERP
Automation Technologies
Data Mining
SDG 8 - Decent work and economic growth
SDG 12 - Responsible production and consumption
SDG 16 - Peace, justice and strong institutions
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
title_short Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usability
title_full Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usability
title_fullStr Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usability
title_full_unstemmed Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usability
title_sort Use of Process Mining in ERPs: A model for the use of Process Mining techniques to improve ERPs usability
author Lucas, João Pedro Rolo
author_facet Lucas, João Pedro Rolo
author_role author
dc.contributor.none.fl_str_mv Santos, Vítor Manuel Pereira Duarte dos
RUN
dc.contributor.author.fl_str_mv Lucas, João Pedro Rolo
dc.subject.por.fl_str_mv Process Mining
ERP
Automation Technologies
Data Mining
SDG 8 - Decent work and economic growth
SDG 12 - Responsible production and consumption
SDG 16 - Peace, justice and strong institutions
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
topic Process Mining
ERP
Automation Technologies
Data Mining
SDG 8 - Decent work and economic growth
SDG 12 - Responsible production and consumption
SDG 16 - Peace, justice and strong institutions
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
description Dissertation presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced Analytics, specialization in Business Analytics
publishDate 2024
dc.date.none.fl_str_mv 2024-03-08T12:19:59Z
2024-02-07
2024-02-07T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/164641
TID:203546890
url http://hdl.handle.net/10362/164641
identifier_str_mv TID:203546890
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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