Conflict management in organizations: conceptualization and gender differences
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.7559/gestaoedesenvolvimento.2019.373 |
Resumo: | The way that the conflict has been considered has undergone significant changes with implications for the organizations, which become real arenas for their constitution. In one hand, there is the traditional view, where conflict was synonymous of violence, destruction and irrationality, and, on the other hand, the emergent perspective, where conflict is a synonymous of productivity, fostering creativity and innovation. Communication emerges as a cause and as a solution at the same time, and strategies adjusted to the nature and situation of conflict should be instigated, based on cooperation between the different, naturally distinct parties. Based on a literature review, our objective was to reflect about the "state of the art" in the context of conflict management in organizations, with emphasis on gender differences. The results did not show a style strictly associated with the masculine or feminine gender; however, it is recognized that the use of negotiation strategies and less confrontation by women, as opposed to men. There is little empirical research in Portugal in this domain, and this study may contribute to its progress, by establishing the theoretical bases that support it. |
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Conflict management in organizations: conceptualization and gender differencesA gestão de conflitos nas organizações: conceptualização e diferenças de géneroThe way that the conflict has been considered has undergone significant changes with implications for the organizations, which become real arenas for their constitution. In one hand, there is the traditional view, where conflict was synonymous of violence, destruction and irrationality, and, on the other hand, the emergent perspective, where conflict is a synonymous of productivity, fostering creativity and innovation. Communication emerges as a cause and as a solution at the same time, and strategies adjusted to the nature and situation of conflict should be instigated, based on cooperation between the different, naturally distinct parties. Based on a literature review, our objective was to reflect about the "state of the art" in the context of conflict management in organizations, with emphasis on gender differences. The results did not show a style strictly associated with the masculine or feminine gender; however, it is recognized that the use of negotiation strategies and less confrontation by women, as opposed to men. There is little empirical research in Portugal in this domain, and this study may contribute to its progress, by establishing the theoretical bases that support it.A forma de perspetivar o conflito tem sofrido significativas alterações com implicações para as organizações, constituindo-se estas em verdadeiras arenas para a sua formação. Por um lado, surge a visão tradicional, onde o conflito era sinónimo de violência, destruição e irracionalidade e, por outro lado, a visão emergente, onde o conflito é sinónimo de produtividade, ao fomentar a criatividade e a inovação. A comunicação surge como causa e solução, em simultâneo, devendo ser instigadas estratégicas ajustadas à natureza e à situação de conflito, baseadas na cooperação entre as partes, naturalmente distintas. Através de uma revisão bibliográfica, objetivou-se refletir o “estado da arte” no âmbito da gestão de conflitos nas organizações, dando ênfase às diferenças de género. Os resultados não evidenciaram um estilo estritamente associado ao género masculino ou ao feminino; contudo, reconhece-se a utilização de uma estratégia de negociação e menos de confrontação pelas mulheres, em oposição aos homens. Identifica-se escassa investigação empírica em Portugal neste domínio, podendo este estudo contribuir no seu progresso, ao estabelecer bases teóricas que a sustentem.Universidade Católica Portuguesa2019-09-11T00:00:00Zjournal articleinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://doi.org/10.7559/gestaoedesenvolvimento.2019.373oai:ojs.revistas.ucp.pt:article/373Gestão e Desenvolvimento; No 27 (2019); 33-54Gestão e Desenvolvimento; n. 27 (2019); 33-542184-56380872-556X10.7559/gestaoedesenvolvimento.2019.n27reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPporhttps://revistas.ucp.pt/index.php/gestaoedesenvolvimento/article/view/373https://doi.org/10.7559/gestaoedesenvolvimento.2019.373https://revistas.ucp.pt/index.php/gestaoedesenvolvimento/article/view/373/878Direitos de Autor (c) 2019 Sandrina Sobral, Filomena Capuchohttp://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSobral, SandrinaCapucho, Filomena2022-09-23T15:47:17Zoai:ojs.revistas.ucp.pt:article/373Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:04:36.193606Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Conflict management in organizations: conceptualization and gender differences A gestão de conflitos nas organizações: conceptualização e diferenças de género |
title |
Conflict management in organizations: conceptualization and gender differences |
spellingShingle |
Conflict management in organizations: conceptualization and gender differences Sobral, Sandrina |
title_short |
Conflict management in organizations: conceptualization and gender differences |
title_full |
Conflict management in organizations: conceptualization and gender differences |
title_fullStr |
Conflict management in organizations: conceptualization and gender differences |
title_full_unstemmed |
Conflict management in organizations: conceptualization and gender differences |
title_sort |
Conflict management in organizations: conceptualization and gender differences |
author |
Sobral, Sandrina |
author_facet |
Sobral, Sandrina Capucho, Filomena |
author_role |
author |
author2 |
Capucho, Filomena |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Sobral, Sandrina Capucho, Filomena |
description |
The way that the conflict has been considered has undergone significant changes with implications for the organizations, which become real arenas for their constitution. In one hand, there is the traditional view, where conflict was synonymous of violence, destruction and irrationality, and, on the other hand, the emergent perspective, where conflict is a synonymous of productivity, fostering creativity and innovation. Communication emerges as a cause and as a solution at the same time, and strategies adjusted to the nature and situation of conflict should be instigated, based on cooperation between the different, naturally distinct parties. Based on a literature review, our objective was to reflect about the "state of the art" in the context of conflict management in organizations, with emphasis on gender differences. The results did not show a style strictly associated with the masculine or feminine gender; however, it is recognized that the use of negotiation strategies and less confrontation by women, as opposed to men. There is little empirical research in Portugal in this domain, and this study may contribute to its progress, by establishing the theoretical bases that support it. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-09-11T00:00:00Z |
dc.type.driver.fl_str_mv |
journal article info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.7559/gestaoedesenvolvimento.2019.373 oai:ojs.revistas.ucp.pt:article/373 |
url |
https://doi.org/10.7559/gestaoedesenvolvimento.2019.373 |
identifier_str_mv |
oai:ojs.revistas.ucp.pt:article/373 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://revistas.ucp.pt/index.php/gestaoedesenvolvimento/article/view/373 https://doi.org/10.7559/gestaoedesenvolvimento.2019.373 https://revistas.ucp.pt/index.php/gestaoedesenvolvimento/article/view/373/878 |
dc.rights.driver.fl_str_mv |
Direitos de Autor (c) 2019 Sandrina Sobral, Filomena Capucho http://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Direitos de Autor (c) 2019 Sandrina Sobral, Filomena Capucho http://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Católica Portuguesa |
publisher.none.fl_str_mv |
Universidade Católica Portuguesa |
dc.source.none.fl_str_mv |
Gestão e Desenvolvimento; No 27 (2019); 33-54 Gestão e Desenvolvimento; n. 27 (2019); 33-54 2184-5638 0872-556X 10.7559/gestaoedesenvolvimento.2019.n27 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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