A risk management framework for user-generated content on public display systems
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/1822/68652 |
Resumo: | Digital public displays can represent a powerful medium for personal expression and situated communication. However, before they can actually serve as an effective communication medium, they need to move towards more open models, in which user-generated content can play a more prominent role in their relevance and value proposition. The key challenge, however, is how to share control with users while being able to guarantee that published content matches the social expectations of a place and the goals of the display owner. In this study, we explore a risk management methodology as a comprehensive approach to this issue. We propose a framework that supports the systematic elicitation of the risks involved, their prioritisation, and the selection of the specific combination of moderation techniques that is able to reduce risk to a level that is deemed acceptable, while minimising the moderation effort and the impact on the willingness of users to publish their content. With this overall framework, we expect to help display owners to reason about the moderation needs of their displays and the best mapping between those needs and various moderation techniques. |
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A risk management framework for user-generated content on public display systemsCiências Naturais::Ciências da Computação e da InformaçãoEngenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e InformáticaScience & TechnologyDigital public displays can represent a powerful medium for personal expression and situated communication. However, before they can actually serve as an effective communication medium, they need to move towards more open models, in which user-generated content can play a more prominent role in their relevance and value proposition. The key challenge, however, is how to share control with users while being able to guarantee that published content matches the social expectations of a place and the goals of the display owner. In this study, we explore a risk management methodology as a comprehensive approach to this issue. We propose a framework that supports the systematic elicitation of the risks involved, their prioritisation, and the selection of the specific combination of moderation techniques that is able to reduce risk to a level that is deemed acceptable, while minimising the moderation effort and the impact on the willingness of users to publish their content. With this overall framework, we expect to help display owners to reason about the moderation needs of their displays and the best mapping between those needs and various moderation techniques.This work has been supported by FCT-Fundacao para a Ciencia e Tecnologia-within the Project Scope: UID/CEC/00319/2019.Hindawi LimitedUniversidade do MinhoCoutinho, PedroJosé, Rui20192019-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/1822/68652engPedro Coutinho, Rui José, "A Risk Management Framework for User-Generated Content on Public Display Systems", Advances in Human-Computer Interaction, vol. 2019, Article ID 9769246, 18 pages, 2019. https://doi.org/10.1155/2019/97692461687-589310.1155/2019/9769246https://www.hindawi.com/journals/ahci/2019/9769246/info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-21T12:20:41Zoai:repositorium.sdum.uminho.pt:1822/68652Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T19:13:52.884978Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
A risk management framework for user-generated content on public display systems |
title |
A risk management framework for user-generated content on public display systems |
spellingShingle |
A risk management framework for user-generated content on public display systems Coutinho, Pedro Ciências Naturais::Ciências da Computação e da Informação Engenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática Science & Technology |
title_short |
A risk management framework for user-generated content on public display systems |
title_full |
A risk management framework for user-generated content on public display systems |
title_fullStr |
A risk management framework for user-generated content on public display systems |
title_full_unstemmed |
A risk management framework for user-generated content on public display systems |
title_sort |
A risk management framework for user-generated content on public display systems |
author |
Coutinho, Pedro |
author_facet |
Coutinho, Pedro José, Rui |
author_role |
author |
author2 |
José, Rui |
author2_role |
author |
dc.contributor.none.fl_str_mv |
Universidade do Minho |
dc.contributor.author.fl_str_mv |
Coutinho, Pedro José, Rui |
dc.subject.por.fl_str_mv |
Ciências Naturais::Ciências da Computação e da Informação Engenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática Science & Technology |
topic |
Ciências Naturais::Ciências da Computação e da Informação Engenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática Science & Technology |
description |
Digital public displays can represent a powerful medium for personal expression and situated communication. However, before they can actually serve as an effective communication medium, they need to move towards more open models, in which user-generated content can play a more prominent role in their relevance and value proposition. The key challenge, however, is how to share control with users while being able to guarantee that published content matches the social expectations of a place and the goals of the display owner. In this study, we explore a risk management methodology as a comprehensive approach to this issue. We propose a framework that supports the systematic elicitation of the risks involved, their prioritisation, and the selection of the specific combination of moderation techniques that is able to reduce risk to a level that is deemed acceptable, while minimising the moderation effort and the impact on the willingness of users to publish their content. With this overall framework, we expect to help display owners to reason about the moderation needs of their displays and the best mapping between those needs and various moderation techniques. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019 2019-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/1822/68652 |
url |
http://hdl.handle.net/1822/68652 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Pedro Coutinho, Rui José, "A Risk Management Framework for User-Generated Content on Public Display Systems", Advances in Human-Computer Interaction, vol. 2019, Article ID 9769246, 18 pages, 2019. https://doi.org/10.1155/2019/9769246 1687-5893 10.1155/2019/9769246 https://www.hindawi.com/journals/ahci/2019/9769246/ |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Hindawi Limited |
publisher.none.fl_str_mv |
Hindawi Limited |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799132579560947712 |