The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.17645/si.v11i3.6623 |
Resumo: | Digital inclusion research has focused on the conditions, practices, and activities necessary to ensure that all individuals and communities, including the most marginalized populations, can access and use digital technologies. The complexities of Internet appropriation that enable digital inclusion have traditionally been approached from a macro‐level perspective that focuses on access infrastructure policies. Although motivations and social, economic, and cultural capital have been part of the analysis at the individual level, there are still questions about how this process unfolds at the community level. Specifically, little is known about how dynamics and interactions among marginalized groups with weaker online skills and limited Internet access influence technological appropriation. The ethics of care offers complementary insights into this phenomenon, allowing scholars to look at how emotions can trigger actions that lead to the technological involvement of those on the digital periphery. Drawing on 71 in‐depth interviews conducted in person with Internet users in 16 rural and urban communities in Chile, we discuss how care sets the stage for organizing, helping, and teaching others. Our results show that emotions such as empathy, powerlessness, and frustration were vital to giving and receiving forms of care that facilitate digital activities. The findings also suggest that digital assistance is more prevalent in tightly‐knit marginalized communities with more trusting communication patterns. |
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The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communitiesdigital inclusion; emotions; ethics of care; Internet; rural communities; urban communitiesDigital inclusion research has focused on the conditions, practices, and activities necessary to ensure that all individuals and communities, including the most marginalized populations, can access and use digital technologies. The complexities of Internet appropriation that enable digital inclusion have traditionally been approached from a macro‐level perspective that focuses on access infrastructure policies. Although motivations and social, economic, and cultural capital have been part of the analysis at the individual level, there are still questions about how this process unfolds at the community level. Specifically, little is known about how dynamics and interactions among marginalized groups with weaker online skills and limited Internet access influence technological appropriation. The ethics of care offers complementary insights into this phenomenon, allowing scholars to look at how emotions can trigger actions that lead to the technological involvement of those on the digital periphery. Drawing on 71 in‐depth interviews conducted in person with Internet users in 16 rural and urban communities in Chile, we discuss how care sets the stage for organizing, helping, and teaching others. Our results show that emotions such as empathy, powerlessness, and frustration were vital to giving and receiving forms of care that facilitate digital activities. The findings also suggest that digital assistance is more prevalent in tightly‐knit marginalized communities with more trusting communication patterns.Cogitatio Press2023-09-06info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.17645/si.v11i3.6623https://doi.org/10.17645/si.v11i3.6623Social Inclusion; Vol 11, No 3 (2023): Expanding the Boundaries of Digital Inclusion: Perspectives From Network Peripheries and Non-Adopters; 275-2852183-280310.17645/si.i357reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://www.cogitatiopress.com/socialinclusion/article/view/6623https://www.cogitatiopress.com/socialinclusion/article/view/6623/3358Copyright (c) 2023 Isabel Pavez, Teresa Correa, Catalina Faríasinfo:eu-repo/semantics/openAccessPavez, IsabelCorrea, TeresaFarías, Catalina2023-10-26T13:58:53Zoai:ojs.cogitatiopress.com:article/6623Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T20:28:31.450858Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
title |
The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
spellingShingle |
The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities Pavez, Isabel digital inclusion; emotions; ethics of care; Internet; rural communities; urban communities |
title_short |
The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
title_full |
The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
title_fullStr |
The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
title_full_unstemmed |
The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
title_sort |
The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
author |
Pavez, Isabel |
author_facet |
Pavez, Isabel Correa, Teresa Farías, Catalina |
author_role |
author |
author2 |
Correa, Teresa Farías, Catalina |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Pavez, Isabel Correa, Teresa Farías, Catalina |
dc.subject.por.fl_str_mv |
digital inclusion; emotions; ethics of care; Internet; rural communities; urban communities |
topic |
digital inclusion; emotions; ethics of care; Internet; rural communities; urban communities |
description |
Digital inclusion research has focused on the conditions, practices, and activities necessary to ensure that all individuals and communities, including the most marginalized populations, can access and use digital technologies. The complexities of Internet appropriation that enable digital inclusion have traditionally been approached from a macro‐level perspective that focuses on access infrastructure policies. Although motivations and social, economic, and cultural capital have been part of the analysis at the individual level, there are still questions about how this process unfolds at the community level. Specifically, little is known about how dynamics and interactions among marginalized groups with weaker online skills and limited Internet access influence technological appropriation. The ethics of care offers complementary insights into this phenomenon, allowing scholars to look at how emotions can trigger actions that lead to the technological involvement of those on the digital periphery. Drawing on 71 in‐depth interviews conducted in person with Internet users in 16 rural and urban communities in Chile, we discuss how care sets the stage for organizing, helping, and teaching others. Our results show that emotions such as empathy, powerlessness, and frustration were vital to giving and receiving forms of care that facilitate digital activities. The findings also suggest that digital assistance is more prevalent in tightly‐knit marginalized communities with more trusting communication patterns. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-09-06 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.17645/si.v11i3.6623 https://doi.org/10.17645/si.v11i3.6623 |
url |
https://doi.org/10.17645/si.v11i3.6623 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://www.cogitatiopress.com/socialinclusion/article/view/6623 https://www.cogitatiopress.com/socialinclusion/article/view/6623/3358 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2023 Isabel Pavez, Teresa Correa, Catalina Farías info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2023 Isabel Pavez, Teresa Correa, Catalina Farías |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Cogitatio Press |
publisher.none.fl_str_mv |
Cogitatio Press |
dc.source.none.fl_str_mv |
Social Inclusion; Vol 11, No 3 (2023): Expanding the Boundaries of Digital Inclusion: Perspectives From Network Peripheries and Non-Adopters; 275-285 2183-2803 10.17645/si.i357 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799133552581804032 |