ISO 9001 and business performance: a quantitative study in portuguese organizations

Detalhes bibliográficos
Autor(a) principal: DIAS, ALCINA
Data de Publicação: 2013
Outros Autores: Heras-Saizarbitoria, Iñaki
Tipo de documento: Artigo
Idioma: por
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.22/5136
Resumo: The effects of ISO 9001 quality certification process inside an organization may be considered on a wide range. This article places this phenomenon under a theoretical perspective and aims to analyze the impact of ISO 9001 quality standard on business performance according to the financial information data. More specifically, the impact of ISO 9001on productivity, business value and increase on sales is viewed through an econometric model of analysis concerning a panel data of Portuguese companies from the agro-food and to the construction sector. This analysis has presented interesting different results and in brief revealed that it may not be deterministically ascertained a direct connection between ISO 9001 certification and the improvement on business performance. Many other variables are committed to its success.
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spelling ISO 9001 and business performance: a quantitative study in portuguese organizationsISO 9001Business PerformanceProductivityPortugalThe effects of ISO 9001 quality certification process inside an organization may be considered on a wide range. This article places this phenomenon under a theoretical perspective and aims to analyze the impact of ISO 9001 quality standard on business performance according to the financial information data. More specifically, the impact of ISO 9001on productivity, business value and increase on sales is viewed through an econometric model of analysis concerning a panel data of Portuguese companies from the agro-food and to the construction sector. This analysis has presented interesting different results and in brief revealed that it may not be deterministically ascertained a direct connection between ISO 9001 certification and the improvement on business performance. Many other variables are committed to its success.Repositório Científico do Instituto Politécnico do PortoDIAS, ALCINAHeras-Saizarbitoria, Iñaki2014-10-28T08:07:39Z20132013-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.22/5136porinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-08-02T01:47:57Zoai:recipp.ipp.pt:10400.22/5136Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:25:51.350570Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv ISO 9001 and business performance: a quantitative study in portuguese organizations
title ISO 9001 and business performance: a quantitative study in portuguese organizations
spellingShingle ISO 9001 and business performance: a quantitative study in portuguese organizations
DIAS, ALCINA
ISO 9001
Business Performance
Productivity
Portugal
title_short ISO 9001 and business performance: a quantitative study in portuguese organizations
title_full ISO 9001 and business performance: a quantitative study in portuguese organizations
title_fullStr ISO 9001 and business performance: a quantitative study in portuguese organizations
title_full_unstemmed ISO 9001 and business performance: a quantitative study in portuguese organizations
title_sort ISO 9001 and business performance: a quantitative study in portuguese organizations
author DIAS, ALCINA
author_facet DIAS, ALCINA
Heras-Saizarbitoria, Iñaki
author_role author
author2 Heras-Saizarbitoria, Iñaki
author2_role author
dc.contributor.none.fl_str_mv Repositório Científico do Instituto Politécnico do Porto
dc.contributor.author.fl_str_mv DIAS, ALCINA
Heras-Saizarbitoria, Iñaki
dc.subject.por.fl_str_mv ISO 9001
Business Performance
Productivity
Portugal
topic ISO 9001
Business Performance
Productivity
Portugal
description The effects of ISO 9001 quality certification process inside an organization may be considered on a wide range. This article places this phenomenon under a theoretical perspective and aims to analyze the impact of ISO 9001 quality standard on business performance according to the financial information data. More specifically, the impact of ISO 9001on productivity, business value and increase on sales is viewed through an econometric model of analysis concerning a panel data of Portuguese companies from the agro-food and to the construction sector. This analysis has presented interesting different results and in brief revealed that it may not be deterministically ascertained a direct connection between ISO 9001 certification and the improvement on business performance. Many other variables are committed to its success.
publishDate 2013
dc.date.none.fl_str_mv 2013
2013-01-01T00:00:00Z
2014-10-28T08:07:39Z
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dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.22/5136
url http://hdl.handle.net/10400.22/5136
dc.language.iso.fl_str_mv por
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