Visitor preferences and satisfaction in Attica zoological park, Greece
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.1/14817 |
Resumo: | In an increasingly competitive tourism market, it is essential to assess visitors' demands and levels of satisfaction. Currently, in Greece, there are two public and one private zoo. The Attica zoological park located in Athens has the most extensive collection of animals from all over the world. At the same time, the two public zoos serve a double purpose as zoos and peri-urban parks. A self-administered questionnaire was designed to determine the views and attitudes of the visitors in both public and private zoos of Greece. A total of 707 questionnaires were collected in Attika Park during the weekends of 2017. According to the results, the visitors were mainly middle-aged and highly educated with their motivation for their visits focused on entertainment. They visit the Park mostly in springtime, traveling mainly by car and covering distances of 5-50 km. As regards the quality of infrastructure, facilities, and services available at the zoo, the visitors of Attica Park found access to the area and security provided at the site as very satisfactory. At the same time, they consider that the animal's living conditions, their hygiene, and the existence of shelters for injured animals to be inadequate. The overall satisfaction with the outdoor recreation experience and satisfaction with the existing park facilities and services was higher at the Attica Zoological Park (91.1%) than in the two public zoos of Greece. The results of this work provide lessons that will improve zoo management, animal welfare, and sustain the flow of visitors. |
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Visitor preferences and satisfaction in Attica zoological park, GreeceTourismDecision support toolsWell-beingTourism managementVisitor viewEnvironmental scienceTourism industryZoological parkIn an increasingly competitive tourism market, it is essential to assess visitors' demands and levels of satisfaction. Currently, in Greece, there are two public and one private zoo. The Attica zoological park located in Athens has the most extensive collection of animals from all over the world. At the same time, the two public zoos serve a double purpose as zoos and peri-urban parks. A self-administered questionnaire was designed to determine the views and attitudes of the visitors in both public and private zoos of Greece. A total of 707 questionnaires were collected in Attika Park during the weekends of 2017. According to the results, the visitors were mainly middle-aged and highly educated with their motivation for their visits focused on entertainment. They visit the Park mostly in springtime, traveling mainly by car and covering distances of 5-50 km. As regards the quality of infrastructure, facilities, and services available at the zoo, the visitors of Attica Park found access to the area and security provided at the site as very satisfactory. At the same time, they consider that the animal's living conditions, their hygiene, and the existence of shelters for injured animals to be inadequate. The overall satisfaction with the outdoor recreation experience and satisfaction with the existing park facilities and services was higher at the Attica Zoological Park (91.1%) than in the two public zoos of Greece. The results of this work provide lessons that will improve zoo management, animal welfare, and sustain the flow of visitors.ElsevierSapientiaKaranikola, ParaskeviPanagopoulos, ThomasTampakis, StilianosTampakis, Antonios2020-11-11T17:26:11Z20202020-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.1/14817eng2405-844010.1016/j.heliyon.2020.e04935info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-24T10:27:09Zoai:sapientia.ualg.pt:10400.1/14817Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T20:05:47.045753Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Visitor preferences and satisfaction in Attica zoological park, Greece |
title |
Visitor preferences and satisfaction in Attica zoological park, Greece |
spellingShingle |
Visitor preferences and satisfaction in Attica zoological park, Greece Karanikola, Paraskevi Tourism Decision support tools Well-being Tourism management Visitor view Environmental science Tourism industry Zoological park |
title_short |
Visitor preferences and satisfaction in Attica zoological park, Greece |
title_full |
Visitor preferences and satisfaction in Attica zoological park, Greece |
title_fullStr |
Visitor preferences and satisfaction in Attica zoological park, Greece |
title_full_unstemmed |
Visitor preferences and satisfaction in Attica zoological park, Greece |
title_sort |
Visitor preferences and satisfaction in Attica zoological park, Greece |
author |
Karanikola, Paraskevi |
author_facet |
Karanikola, Paraskevi Panagopoulos, Thomas Tampakis, Stilianos Tampakis, Antonios |
author_role |
author |
author2 |
Panagopoulos, Thomas Tampakis, Stilianos Tampakis, Antonios |
author2_role |
author author author |
dc.contributor.none.fl_str_mv |
Sapientia |
dc.contributor.author.fl_str_mv |
Karanikola, Paraskevi Panagopoulos, Thomas Tampakis, Stilianos Tampakis, Antonios |
dc.subject.por.fl_str_mv |
Tourism Decision support tools Well-being Tourism management Visitor view Environmental science Tourism industry Zoological park |
topic |
Tourism Decision support tools Well-being Tourism management Visitor view Environmental science Tourism industry Zoological park |
description |
In an increasingly competitive tourism market, it is essential to assess visitors' demands and levels of satisfaction. Currently, in Greece, there are two public and one private zoo. The Attica zoological park located in Athens has the most extensive collection of animals from all over the world. At the same time, the two public zoos serve a double purpose as zoos and peri-urban parks. A self-administered questionnaire was designed to determine the views and attitudes of the visitors in both public and private zoos of Greece. A total of 707 questionnaires were collected in Attika Park during the weekends of 2017. According to the results, the visitors were mainly middle-aged and highly educated with their motivation for their visits focused on entertainment. They visit the Park mostly in springtime, traveling mainly by car and covering distances of 5-50 km. As regards the quality of infrastructure, facilities, and services available at the zoo, the visitors of Attica Park found access to the area and security provided at the site as very satisfactory. At the same time, they consider that the animal's living conditions, their hygiene, and the existence of shelters for injured animals to be inadequate. The overall satisfaction with the outdoor recreation experience and satisfaction with the existing park facilities and services was higher at the Attica Zoological Park (91.1%) than in the two public zoos of Greece. The results of this work provide lessons that will improve zoo management, animal welfare, and sustain the flow of visitors. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-11-11T17:26:11Z 2020 2020-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.1/14817 |
url |
http://hdl.handle.net/10400.1/14817 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
2405-8440 10.1016/j.heliyon.2020.e04935 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Elsevier |
publisher.none.fl_str_mv |
Elsevier |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799133297939316736 |