The performance measurement of innovation and competitiveness in the telecommunications services sector
Autor(a) principal: | |
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Data de Publicação: | 2016 |
Outros Autores: | , , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://repositorio.inesctec.pt/handle/123456789/7414 http://dx.doi.org/10.1504/ijbex.2016.074844 |
Resumo: | From the growing trend of the services sector participation in the Brazilian economic scenario, the demand for studies on this subject seek to deepen the understanding about the behaviour of the aspects that influence the occurrence of such evolution. Following this sense, the present study aimed to propose a diagnostic model to measure de performance of innovation and competitiveness in the telecommunications service sector, providing resources to develop strategies, in order to turn the company capable of acting in a position according to direct and indirect main competitors, being development guided by five factors: service production, technology, human resources, finance and marketing. Once constructed the model, the implementation proved to be valid, presenting itself as a practical tool to support managers and consultants in the overall assessment of the company, allowing also to analyse its performance situation regarding to the development of competitive forms of positioning. Copyright © 2016 Inderscience Enterprises Ltd. |
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The performance measurement of innovation and competitiveness in the telecommunications services sectorFrom the growing trend of the services sector participation in the Brazilian economic scenario, the demand for studies on this subject seek to deepen the understanding about the behaviour of the aspects that influence the occurrence of such evolution. Following this sense, the present study aimed to propose a diagnostic model to measure de performance of innovation and competitiveness in the telecommunications service sector, providing resources to develop strategies, in order to turn the company capable of acting in a position according to direct and indirect main competitors, being development guided by five factors: service production, technology, human resources, finance and marketing. Once constructed the model, the implementation proved to be valid, presenting itself as a practical tool to support managers and consultants in the overall assessment of the company, allowing also to analyse its performance situation regarding to the development of competitive forms of positioning. Copyright © 2016 Inderscience Enterprises Ltd.2018-01-31T16:42:11Z2016-01-01T00:00:00Z2016info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://repositorio.inesctec.pt/handle/123456789/7414http://dx.doi.org/10.1504/ijbex.2016.074844engNora,LDDSiluk,JCMAlvaro Luiz JúniorSoliman,MNara,EOBFurtado,JCinfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-05-15T10:20:40Zoai:repositorio.inesctec.pt:123456789/7414Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:53:27.664228Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The performance measurement of innovation and competitiveness in the telecommunications services sector |
title |
The performance measurement of innovation and competitiveness in the telecommunications services sector |
spellingShingle |
The performance measurement of innovation and competitiveness in the telecommunications services sector Nora,LDD |
title_short |
The performance measurement of innovation and competitiveness in the telecommunications services sector |
title_full |
The performance measurement of innovation and competitiveness in the telecommunications services sector |
title_fullStr |
The performance measurement of innovation and competitiveness in the telecommunications services sector |
title_full_unstemmed |
The performance measurement of innovation and competitiveness in the telecommunications services sector |
title_sort |
The performance measurement of innovation and competitiveness in the telecommunications services sector |
author |
Nora,LDD |
author_facet |
Nora,LDD Siluk,JCM Alvaro Luiz Júnior Soliman,M Nara,EOB Furtado,JC |
author_role |
author |
author2 |
Siluk,JCM Alvaro Luiz Júnior Soliman,M Nara,EOB Furtado,JC |
author2_role |
author author author author author |
dc.contributor.author.fl_str_mv |
Nora,LDD Siluk,JCM Alvaro Luiz Júnior Soliman,M Nara,EOB Furtado,JC |
description |
From the growing trend of the services sector participation in the Brazilian economic scenario, the demand for studies on this subject seek to deepen the understanding about the behaviour of the aspects that influence the occurrence of such evolution. Following this sense, the present study aimed to propose a diagnostic model to measure de performance of innovation and competitiveness in the telecommunications service sector, providing resources to develop strategies, in order to turn the company capable of acting in a position according to direct and indirect main competitors, being development guided by five factors: service production, technology, human resources, finance and marketing. Once constructed the model, the implementation proved to be valid, presenting itself as a practical tool to support managers and consultants in the overall assessment of the company, allowing also to analyse its performance situation regarding to the development of competitive forms of positioning. Copyright © 2016 Inderscience Enterprises Ltd. |
publishDate |
2016 |
dc.date.none.fl_str_mv |
2016-01-01T00:00:00Z 2016 2018-01-31T16:42:11Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://repositorio.inesctec.pt/handle/123456789/7414 http://dx.doi.org/10.1504/ijbex.2016.074844 |
url |
http://repositorio.inesctec.pt/handle/123456789/7414 http://dx.doi.org/10.1504/ijbex.2016.074844 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799131609047236608 |