Electronic health record patient portal adoption by health care consumers
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Publication Date: | 2016 |
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Format: | Article |
Language: | eng |
Source: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Download full: | https://doi.org/10.2196/jmir.5069 |
Summary: | Tavares, J., & Oliveira, T. (2016). Electronic health record patient portal adoption by health care consumers: An acceptance model and survey. Journal Of Medical Internet Research, 18(3), [e49]. https://doi.org/10.2196/jmir.5069 |
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Electronic health record patient portal adoption by health care consumersAn acceptance model and surveyEHealthElectronic health recordsHealth care consumersTechnology acceptanceTechnology adoptionUTAUT2Health InformaticsTavares, J., & Oliveira, T. (2016). Electronic health record patient portal adoption by health care consumers: An acceptance model and survey. Journal Of Medical Internet Research, 18(3), [e49]. https://doi.org/10.2196/jmir.5069Background: The future of health care delivery is becoming more citizen centered, as today's user is more active, better informed, and more demanding. Worldwide governments are promoting online health services, such as electronic health record (EHR) patient portals and, as a result, the deployment and use of these services. Overall, this makes the adoption of patient-accessible EHR portals an important field to study and understand. Objective: The aim of this study is to understand the factors that drive individuals to adopt EHR portals. Methods: We applied a new adoption model using, as a starting point, Ventkatesh's Unified Theory of Acceptance and Use of Technology in a consumer context (UTAUT2) by integrating a new construct specific to health care, a new moderator, and new relationships. To test the research model, we used the partial least squares (PLS) causal modelling approach. An online questionnaire was administrated. We collected 360 valid responses. Results: The statistically significant drivers of behavioral intention are performance expectancy (beta=.200; t=3.619), effort expectancy (beta=.185; t=2.907), habit (beta=.388; t=7.320), and self-perception (beta=.098; t=2.285). The predictors of use behavior are habit (beta=0.206; t=2.752) and behavioral intention (beta=0.258; t=4.036). The model explained 49.7% of the variance in behavioral intention and 26.8% of the variance in use behavior. Conclusions: Our research helps to understand the desired technology characteristics of EHR portals. By testing an information technology acceptance model, we are able to determine what is more valued by patients when it comes to deciding whether to adopt EHR portals or not. The inclusion of specific constructs and relationships related to the health care consumer area also had a significant impact on understanding the adoption of EHR portals.NOVA Information Management School (NOVA IMS)Information Management Research Center (MagIC) - NOVA Information Management SchoolRUNTavares, JorgeOliveira, Tiago2017-12-28T23:06:24Z2016-03-012016-03-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.2196/jmir.5069engPURE: 2559966http://www.scopus.com/inward/record.url?scp=84962091746&partnerID=8YFLogxKhttps://doi.org/10.2196/jmir.5069info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:14:27Zoai:run.unl.pt:10362/27391Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:28:40.479219Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Electronic health record patient portal adoption by health care consumers An acceptance model and survey |
title |
Electronic health record patient portal adoption by health care consumers |
spellingShingle |
Electronic health record patient portal adoption by health care consumers Tavares, Jorge EHealth Electronic health records Health care consumers Technology acceptance Technology adoption UTAUT2 Health Informatics |
title_short |
Electronic health record patient portal adoption by health care consumers |
title_full |
Electronic health record patient portal adoption by health care consumers |
title_fullStr |
Electronic health record patient portal adoption by health care consumers |
title_full_unstemmed |
Electronic health record patient portal adoption by health care consumers |
title_sort |
Electronic health record patient portal adoption by health care consumers |
author |
Tavares, Jorge |
author_facet |
Tavares, Jorge Oliveira, Tiago |
author_role |
author |
author2 |
Oliveira, Tiago |
author2_role |
author |
dc.contributor.none.fl_str_mv |
NOVA Information Management School (NOVA IMS) Information Management Research Center (MagIC) - NOVA Information Management School RUN |
dc.contributor.author.fl_str_mv |
Tavares, Jorge Oliveira, Tiago |
dc.subject.por.fl_str_mv |
EHealth Electronic health records Health care consumers Technology acceptance Technology adoption UTAUT2 Health Informatics |
topic |
EHealth Electronic health records Health care consumers Technology acceptance Technology adoption UTAUT2 Health Informatics |
description |
Tavares, J., & Oliveira, T. (2016). Electronic health record patient portal adoption by health care consumers: An acceptance model and survey. Journal Of Medical Internet Research, 18(3), [e49]. https://doi.org/10.2196/jmir.5069 |
publishDate |
2016 |
dc.date.none.fl_str_mv |
2016-03-01 2016-03-01T00:00:00Z 2017-12-28T23:06:24Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.2196/jmir.5069 |
url |
https://doi.org/10.2196/jmir.5069 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
PURE: 2559966 http://www.scopus.com/inward/record.url?scp=84962091746&partnerID=8YFLogxK https://doi.org/10.2196/jmir.5069 |
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openAccess |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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