Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspective
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/26675 |
Resumo: | This research identifies safety practices to be adopted by organizations of peer-to-peer accommodation for different segments of tourists in a pandemic context. More specifically, it identifies the profiles of tourists based on their opinions on the safety practices they expect to find when booking peer-to-peer accommodation. Results from a Multiple Correspondence Analysis and Cluster Analysis applied to a sample of 864 prospective tourists suggest two prominent dimensions of safety practices: information and hygiene, and protection; and four types of tourist segments: concerned tourists, indifferent tourists, forewarned tourists, and confident tourists. While the concerned tourists value all safety practices most, the indifferent tourists do not require access to information about safety measures, although they do want information on the Covid-19 regulations at their destination. The forewarned tourists attach the least importance to aspects such as information and hygiene, and the greatest to the protection aspect. In contrast, the confident tourists value all information practices and safety measures but do not appreciate the protection aspects. These results will be helpful for peer-to-peer accommodation providers wishing to customize services during and after the Covid-19 period. |
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Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspectiveCOVID-19Peer-to-peer accommodationSafety measuresTourist segmentsThis research identifies safety practices to be adopted by organizations of peer-to-peer accommodation for different segments of tourists in a pandemic context. More specifically, it identifies the profiles of tourists based on their opinions on the safety practices they expect to find when booking peer-to-peer accommodation. Results from a Multiple Correspondence Analysis and Cluster Analysis applied to a sample of 864 prospective tourists suggest two prominent dimensions of safety practices: information and hygiene, and protection; and four types of tourist segments: concerned tourists, indifferent tourists, forewarned tourists, and confident tourists. While the concerned tourists value all safety practices most, the indifferent tourists do not require access to information about safety measures, although they do want information on the Covid-19 regulations at their destination. The forewarned tourists attach the least importance to aspects such as information and hygiene, and the greatest to the protection aspect. In contrast, the confident tourists value all information practices and safety measures but do not appreciate the protection aspects. These results will be helpful for peer-to-peer accommodation providers wishing to customize services during and after the Covid-19 period.SAGE2022-12-19T11:44:19Z2024-01-01T00:00:00Z20242024-03-06T11:26:41Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/26675eng1356-766710.1177/13567667221118638Petruzzi, M.Marques, C.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-10T01:17:56Zoai:repositorio.iscte-iul.pt:10071/26675Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:18:35.536129Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspective |
title |
Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspective |
spellingShingle |
Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspective Petruzzi, M. COVID-19 Peer-to-peer accommodation Safety measures Tourist segments |
title_short |
Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspective |
title_full |
Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspective |
title_fullStr |
Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspective |
title_full_unstemmed |
Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspective |
title_sort |
Peer-to-peer accommodation in COVID-19 period: A segmentation approach from tourist’s safety perspective |
author |
Petruzzi, M. |
author_facet |
Petruzzi, M. Marques, C. |
author_role |
author |
author2 |
Marques, C. |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Petruzzi, M. Marques, C. |
dc.subject.por.fl_str_mv |
COVID-19 Peer-to-peer accommodation Safety measures Tourist segments |
topic |
COVID-19 Peer-to-peer accommodation Safety measures Tourist segments |
description |
This research identifies safety practices to be adopted by organizations of peer-to-peer accommodation for different segments of tourists in a pandemic context. More specifically, it identifies the profiles of tourists based on their opinions on the safety practices they expect to find when booking peer-to-peer accommodation. Results from a Multiple Correspondence Analysis and Cluster Analysis applied to a sample of 864 prospective tourists suggest two prominent dimensions of safety practices: information and hygiene, and protection; and four types of tourist segments: concerned tourists, indifferent tourists, forewarned tourists, and confident tourists. While the concerned tourists value all safety practices most, the indifferent tourists do not require access to information about safety measures, although they do want information on the Covid-19 regulations at their destination. The forewarned tourists attach the least importance to aspects such as information and hygiene, and the greatest to the protection aspect. In contrast, the confident tourists value all information practices and safety measures but do not appreciate the protection aspects. These results will be helpful for peer-to-peer accommodation providers wishing to customize services during and after the Covid-19 period. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-12-19T11:44:19Z 2024-01-01T00:00:00Z 2024 2024-03-06T11:26:41Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/26675 |
url |
http://hdl.handle.net/10071/26675 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
1356-7667 10.1177/13567667221118638 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
SAGE |
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SAGE |
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reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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