Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, Philippines
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.34624/rtd.v0i31.8111 |
Resumo: | Restaurant operations is one of the busiest and most demanding food business areas that should be led by competent and procient managers to attain optimum productivity for guests and owners. The study features an evaluation of the management skills and functions of independent casual restaurant managers in the National Capital Region, Philippines. The processes involved in determining the said functions and skills comprised assessments through survey-questionnaire and interviews. Human skills requires more focus since managers usually contact staff at the top and lower levels of operations.Emphasis has been given to highlighting service culture and strict observance of the mission, vision and objectives of the operations. Thus, a series of professional development programs promises a myriad of avenues to improve the manager's skills and its impact on daily operations, to ensure that benefits are extended towards upper management and results are felt within measurable means. |
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Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, PhilippinesRestaurant operations is one of the busiest and most demanding food business areas that should be led by competent and procient managers to attain optimum productivity for guests and owners. The study features an evaluation of the management skills and functions of independent casual restaurant managers in the National Capital Region, Philippines. The processes involved in determining the said functions and skills comprised assessments through survey-questionnaire and interviews. Human skills requires more focus since managers usually contact staff at the top and lower levels of operations.Emphasis has been given to highlighting service culture and strict observance of the mission, vision and objectives of the operations. Thus, a series of professional development programs promises a myriad of avenues to improve the manager's skills and its impact on daily operations, to ensure that benefits are extended towards upper management and results are felt within measurable means. Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro2019-01-01T00:00:00Zjournal articlejournal articleinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://doi.org/10.34624/rtd.v0i31.8111oai:proa.ua.pt:article/8111Journal of Tourism & Development; No 31 (2019); 91-100Revista Turismo & Desenvolvimento; n.º 31 (2019); 91-1002182-14531645-9261reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://proa.ua.pt/index.php/rtd/article/view/8111https://doi.org/10.34624/rtd.v0i31.8111https://proa.ua.pt/index.php/rtd/article/view/8111/17788https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessCornell, Daryl Ace V.2022-09-26T10:56:30Zoai:proa.ua.pt:article/8111Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:05:19.411465Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, Philippines |
title |
Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, Philippines |
spellingShingle |
Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, Philippines Cornell, Daryl Ace V. |
title_short |
Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, Philippines |
title_full |
Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, Philippines |
title_fullStr |
Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, Philippines |
title_full_unstemmed |
Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, Philippines |
title_sort |
Managerial skills and functions of restaurant managers of independent casual restaurants in national capital region, Philippines |
author |
Cornell, Daryl Ace V. |
author_facet |
Cornell, Daryl Ace V. |
author_role |
author |
dc.contributor.author.fl_str_mv |
Cornell, Daryl Ace V. |
description |
Restaurant operations is one of the busiest and most demanding food business areas that should be led by competent and procient managers to attain optimum productivity for guests and owners. The study features an evaluation of the management skills and functions of independent casual restaurant managers in the National Capital Region, Philippines. The processes involved in determining the said functions and skills comprised assessments through survey-questionnaire and interviews. Human skills requires more focus since managers usually contact staff at the top and lower levels of operations.Emphasis has been given to highlighting service culture and strict observance of the mission, vision and objectives of the operations. Thus, a series of professional development programs promises a myriad of avenues to improve the manager's skills and its impact on daily operations, to ensure that benefits are extended towards upper management and results are felt within measurable means. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-01-01T00:00:00Z |
dc.type.driver.fl_str_mv |
journal article journal article info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.34624/rtd.v0i31.8111 oai:proa.ua.pt:article/8111 |
url |
https://doi.org/10.34624/rtd.v0i31.8111 |
identifier_str_mv |
oai:proa.ua.pt:article/8111 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://proa.ua.pt/index.php/rtd/article/view/8111 https://doi.org/10.34624/rtd.v0i31.8111 https://proa.ua.pt/index.php/rtd/article/view/8111/17788 |
dc.rights.driver.fl_str_mv |
https://creativecommons.org/licenses/by/4.0/ info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/4.0/ |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro |
publisher.none.fl_str_mv |
Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro |
dc.source.none.fl_str_mv |
Journal of Tourism & Development; No 31 (2019); 91-100 Revista Turismo & Desenvolvimento; n.º 31 (2019); 91-100 2182-1453 1645-9261 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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