MobiCascais´ bike-sharing operations - a case study

Detalhes bibliográficos
Autor(a) principal: Peralta, Raquel Filipe
Data de Publicação: 2020
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/104421
Resumo: This paper is an analysis of MobiCascais’ bike-sharing operations, which includes, for example, the description of the customer process, the study of capacity, and the strategic alignment fit. Information was collected by observation, on the websites of the companies and county, as well as news articles. The main challenges found regarded, managing customers, the digital platforms, the irregular distribution of the direction of trips, dock location, electrical bicycles, usage of helmets, and durability of the bicycles. Some recommendations include instrumental and normative means to manage customers, partnerships, and helmet-sharing systems, based on international examples.
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spelling MobiCascais´ bike-sharing operations - a case studyBike-sharingService managementOperations strategyMobiCascaisDomínio/Área Científica::Ciências Sociais::Economia e GestãoThis paper is an analysis of MobiCascais’ bike-sharing operations, which includes, for example, the description of the customer process, the study of capacity, and the strategic alignment fit. Information was collected by observation, on the websites of the companies and county, as well as news articles. The main challenges found regarded, managing customers, the digital platforms, the irregular distribution of the direction of trips, dock location, electrical bicycles, usage of helmets, and durability of the bicycles. Some recommendations include instrumental and normative means to manage customers, partnerships, and helmet-sharing systems, based on international examples.Baganha, ManuelRUNPeralta, Raquel Filipe2020-09-21T13:28:54Z2020-01-242020-012020-01-24T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/104421TID:202492567enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:49:56Zoai:run.unl.pt:10362/104421Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:40:13.472489Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv MobiCascais´ bike-sharing operations - a case study
title MobiCascais´ bike-sharing operations - a case study
spellingShingle MobiCascais´ bike-sharing operations - a case study
Peralta, Raquel Filipe
Bike-sharing
Service management
Operations strategy
MobiCascais
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short MobiCascais´ bike-sharing operations - a case study
title_full MobiCascais´ bike-sharing operations - a case study
title_fullStr MobiCascais´ bike-sharing operations - a case study
title_full_unstemmed MobiCascais´ bike-sharing operations - a case study
title_sort MobiCascais´ bike-sharing operations - a case study
author Peralta, Raquel Filipe
author_facet Peralta, Raquel Filipe
author_role author
dc.contributor.none.fl_str_mv Baganha, Manuel
RUN
dc.contributor.author.fl_str_mv Peralta, Raquel Filipe
dc.subject.por.fl_str_mv Bike-sharing
Service management
Operations strategy
MobiCascais
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Bike-sharing
Service management
Operations strategy
MobiCascais
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description This paper is an analysis of MobiCascais’ bike-sharing operations, which includes, for example, the description of the customer process, the study of capacity, and the strategic alignment fit. Information was collected by observation, on the websites of the companies and county, as well as news articles. The main challenges found regarded, managing customers, the digital platforms, the irregular distribution of the direction of trips, dock location, electrical bicycles, usage of helmets, and durability of the bicycles. Some recommendations include instrumental and normative means to manage customers, partnerships, and helmet-sharing systems, based on international examples.
publishDate 2020
dc.date.none.fl_str_mv 2020-09-21T13:28:54Z
2020-01-24
2020-01
2020-01-24T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/104421
TID:202492567
url http://hdl.handle.net/10362/104421
identifier_str_mv TID:202492567
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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