Validation of the Hospitality Culture Scale in the context of hotel industry
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582018000500005 |
Resumo: | This study aims to validate the final factors for the Organizational Culture of the Hospitality Culture Scale which consists of the following four dimensions: management principles, customer relationships, job variety, and job satisfaction in the context of hotel industry organizations both in Brazil and Portugal. To this end, a confirmatory factor analysis (CFA) was performed, where two hundred and fifty-nine hotel industry professionals were rated. The presented results support a structure with three factors and eighteen items. It was concluded that the factor "job satisfaction" does not contribute to the formation of the Organizational Culture construct. It is understood that an appropriate Organizational Culture to the hospitality environment can make employees feel valued, which can impact job satisfaction, but job satisfaction cannot be considered part of the values shared by members of an organization. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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7160 |
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Validation of the Hospitality Culture Scale in the context of hotel industryOrganizational culturehospitality culturehotel industryconfirmatory factor analysisThis study aims to validate the final factors for the Organizational Culture of the Hospitality Culture Scale which consists of the following four dimensions: management principles, customer relationships, job variety, and job satisfaction in the context of hotel industry organizations both in Brazil and Portugal. To this end, a confirmatory factor analysis (CFA) was performed, where two hundred and fifty-nine hotel industry professionals were rated. The presented results support a structure with three factors and eighteen items. It was concluded that the factor "job satisfaction" does not contribute to the formation of the Organizational Culture construct. It is understood that an appropriate Organizational Culture to the hospitality environment can make employees feel valued, which can impact job satisfaction, but job satisfaction cannot be considered part of the values shared by members of an organization.Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve2018-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articletext/htmlhttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582018000500005Tourism & Management Studies v.14 n.Especial 2018reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582018000500005Fernandes,AdrianaAlturas,BráulioLaureano,Raulinfo:eu-repo/semantics/openAccess2024-02-06T17:29:13Zoai:scielo:S2182-84582018000500005Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:33:14.983840Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Validation of the Hospitality Culture Scale in the context of hotel industry |
title |
Validation of the Hospitality Culture Scale in the context of hotel industry |
spellingShingle |
Validation of the Hospitality Culture Scale in the context of hotel industry Fernandes,Adriana Organizational culture hospitality culture hotel industry confirmatory factor analysis |
title_short |
Validation of the Hospitality Culture Scale in the context of hotel industry |
title_full |
Validation of the Hospitality Culture Scale in the context of hotel industry |
title_fullStr |
Validation of the Hospitality Culture Scale in the context of hotel industry |
title_full_unstemmed |
Validation of the Hospitality Culture Scale in the context of hotel industry |
title_sort |
Validation of the Hospitality Culture Scale in the context of hotel industry |
author |
Fernandes,Adriana |
author_facet |
Fernandes,Adriana Alturas,Bráulio Laureano,Raul |
author_role |
author |
author2 |
Alturas,Bráulio Laureano,Raul |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Fernandes,Adriana Alturas,Bráulio Laureano,Raul |
dc.subject.por.fl_str_mv |
Organizational culture hospitality culture hotel industry confirmatory factor analysis |
topic |
Organizational culture hospitality culture hotel industry confirmatory factor analysis |
description |
This study aims to validate the final factors for the Organizational Culture of the Hospitality Culture Scale which consists of the following four dimensions: management principles, customer relationships, job variety, and job satisfaction in the context of hotel industry organizations both in Brazil and Portugal. To this end, a confirmatory factor analysis (CFA) was performed, where two hundred and fifty-nine hotel industry professionals were rated. The presented results support a structure with three factors and eighteen items. It was concluded that the factor "job satisfaction" does not contribute to the formation of the Organizational Culture construct. It is understood that an appropriate Organizational Culture to the hospitality environment can make employees feel valued, which can impact job satisfaction, but job satisfaction cannot be considered part of the values shared by members of an organization. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-01-01 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582018000500005 |
url |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582018000500005 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582018000500005 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
dc.source.none.fl_str_mv |
Tourism & Management Studies v.14 n.Especial 2018 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799137391854747648 |