The information and communication technologies on the productivity of Portuguese hotel sector

Detalhes bibliográficos
Autor(a) principal: Leal Paço, Cidália Maria
Data de Publicação: 2024
Outros Autores: Cepeda Pérez, Juan Manuel
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://tmstudies.net/index.php/ectms/article/view/809
Resumo: The overall objective of this paper is to evaluate the impact of Information and Communication Technologies (ICT) on the productivity of the Portuguese hotel sector. Another is to contribute to the identification of mechanisms that explain the relationship between ICT and efficiency within the hotel sector through DEA-MPI methodology. In this way, we intend to make a contribution to the investigation of the so-called productivity paradox of ICT, through the development of a methodology that seeks to overcome some methodological deficiencies present in studies conducted. Overall, based on research fundamentals and the results obtained, it can be said that the main research questions were answered and the objectives of the study were achieved. Thus, studies that investigate the impact of ICT on productivity have sometimes led to contradictory results and/or doubtful in relation to benefits of the same. Our study contradicted them in the sense in which increases the value of services offered by hotels are, among others, the development of ICT
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spelling The information and communication technologies on the productivity of Portuguese hotel sectorAs tecnologias da informação e comunicação na produtividade do setor hoteleiro de PortugalMalmquist Productivity Index (MPI)Data Envelopment Analysis (DEA)Information Communication Technologies (TIC)ProductivityHotel SectorThe overall objective of this paper is to evaluate the impact of Information and Communication Technologies (ICT) on the productivity of the Portuguese hotel sector. Another is to contribute to the identification of mechanisms that explain the relationship between ICT and efficiency within the hotel sector through DEA-MPI methodology. In this way, we intend to make a contribution to the investigation of the so-called productivity paradox of ICT, through the development of a methodology that seeks to overcome some methodological deficiencies present in studies conducted. Overall, based on research fundamentals and the results obtained, it can be said that the main research questions were answered and the objectives of the study were achieved. Thus, studies that investigate the impact of ICT on productivity have sometimes led to contradictory results and/or doubtful in relation to benefits of the same. Our study contradicted them in the sense in which increases the value of services offered by hotels are, among others, the development of ICTO objetivo global é avaliar o impacto das TIC na produtividade do setor hoteleiro em Portugal. Deste modo, pretendemos dar um contributo para a investigação do chamado paradoxo da produtividade das TIC, através do desenvolvimento de uma metodologia que procure superar algumas das deficiências metodológicas presentes nos estudos realizados até ao momento. Em termos de conclusões, com base nos fundamentos e nos resultados obtidos, pode dizer-se que as principais questões colocadas foram respondidas e os objetivos do estudo foram alcançados, Assim, os estudos que investigam o impacto das TIC na produtividade têm algumas vezes conduzido a resultados contraditórios e/ou duvidosos em relação aos benefícios das mesmas e o nosso estudo contrariou-os no sentido em que o que aumenta o valor dos serviços oferecidos pelos hotéis são, entre outros, o desenvolvimento das TIC.University of Algarve2024-01-10info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://tmstudies.net/index.php/ectms/article/view/809Revista Encontros Científicos - Tourism & Management Studies; v. 11 n. 2 (2015); 39-46Tourism & Management Studies; Vol. 11 N.º 2 (2015); 39-46Tourism & Management Studies; Vol. 11 No. 2 (2015); 39-46Revista Encontros Científicos - Tourism & Management Studies; Vol. 11 Núm. 2 (2015); 39-462182-8466reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://tmstudies.net/index.php/ectms/article/view/809https://tmstudies.net/index.php/ectms/article/view/809/2392Copyright (c) 2016 Tourism & Management Studiesinfo:eu-repo/semantics/openAccessLeal Paço, Cidália MariaCepeda Pérez, Juan Manuel2024-01-17T15:29:10Zoai:ojs.pkp.sfu.ca:article/809Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T00:56:23.380167Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The information and communication technologies on the productivity of Portuguese hotel sector
As tecnologias da informação e comunicação na produtividade do setor hoteleiro de Portugal
title The information and communication technologies on the productivity of Portuguese hotel sector
spellingShingle The information and communication technologies on the productivity of Portuguese hotel sector
Leal Paço, Cidália Maria
Malmquist Productivity Index (MPI)
Data Envelopment Analysis (DEA)
Information Communication Technologies (TIC)
Productivity
Hotel Sector
title_short The information and communication technologies on the productivity of Portuguese hotel sector
title_full The information and communication technologies on the productivity of Portuguese hotel sector
title_fullStr The information and communication technologies on the productivity of Portuguese hotel sector
title_full_unstemmed The information and communication technologies on the productivity of Portuguese hotel sector
title_sort The information and communication technologies on the productivity of Portuguese hotel sector
author Leal Paço, Cidália Maria
author_facet Leal Paço, Cidália Maria
Cepeda Pérez, Juan Manuel
author_role author
author2 Cepeda Pérez, Juan Manuel
author2_role author
dc.contributor.author.fl_str_mv Leal Paço, Cidália Maria
Cepeda Pérez, Juan Manuel
dc.subject.por.fl_str_mv Malmquist Productivity Index (MPI)
Data Envelopment Analysis (DEA)
Information Communication Technologies (TIC)
Productivity
Hotel Sector
topic Malmquist Productivity Index (MPI)
Data Envelopment Analysis (DEA)
Information Communication Technologies (TIC)
Productivity
Hotel Sector
description The overall objective of this paper is to evaluate the impact of Information and Communication Technologies (ICT) on the productivity of the Portuguese hotel sector. Another is to contribute to the identification of mechanisms that explain the relationship between ICT and efficiency within the hotel sector through DEA-MPI methodology. In this way, we intend to make a contribution to the investigation of the so-called productivity paradox of ICT, through the development of a methodology that seeks to overcome some methodological deficiencies present in studies conducted. Overall, based on research fundamentals and the results obtained, it can be said that the main research questions were answered and the objectives of the study were achieved. Thus, studies that investigate the impact of ICT on productivity have sometimes led to contradictory results and/or doubtful in relation to benefits of the same. Our study contradicted them in the sense in which increases the value of services offered by hotels are, among others, the development of ICT
publishDate 2024
dc.date.none.fl_str_mv 2024-01-10
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://tmstudies.net/index.php/ectms/article/view/809
url https://tmstudies.net/index.php/ectms/article/view/809
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://tmstudies.net/index.php/ectms/article/view/809
https://tmstudies.net/index.php/ectms/article/view/809/2392
dc.rights.driver.fl_str_mv Copyright (c) 2016 Tourism & Management Studies
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2016 Tourism & Management Studies
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv University of Algarve
publisher.none.fl_str_mv University of Algarve
dc.source.none.fl_str_mv Revista Encontros Científicos - Tourism & Management Studies; v. 11 n. 2 (2015); 39-46
Tourism & Management Studies; Vol. 11 N.º 2 (2015); 39-46
Tourism & Management Studies; Vol. 11 No. 2 (2015); 39-46
Revista Encontros Científicos - Tourism & Management Studies; Vol. 11 Núm. 2 (2015); 39-46
2182-8466
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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