Citizens’ intention to use and recommend e-participation

Detalhes bibliográficos
Autor(a) principal: Naranjo-Zolotov, Mijail
Data de Publicação: 2018
Outros Autores: Oliveira, Tiago, Casteleyn, Sven
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://doi.org/10.1108/ITP-08-2017-0257
Resumo: Naranjo-Zolotov, M., Oliveira, T., & Casteleyn, S. (2019). Citizens’ intention to use and recommend e-participation: Drawing upon UTAUT and citizen empowerment. Information Technology and People, 32(2), 364-386. https://doi.org/10.1108/ITP-08-2017-0257
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spelling Citizens’ intention to use and recommend e-participationDrawing upon UTAUT and citizen empowermentE-democracyE-governmentPartial least squaresStructural equation modellingTechnology adoptionInformation SystemsComputer Science ApplicationsLibrary and Information SciencesSDG 10 - Reduced InequalitiesNaranjo-Zolotov, M., Oliveira, T., & Casteleyn, S. (2019). Citizens’ intention to use and recommend e-participation: Drawing upon UTAUT and citizen empowerment. Information Technology and People, 32(2), 364-386. https://doi.org/10.1108/ITP-08-2017-0257Purpose: The purpose of this paper is to investigate how citizens’ perception of empowerment can influence the intention to use and intention to recommend e-participation. Design/methodology/approach: A research model is evaluated using structural equation modelling. An online survey questionnaire was used to collect data from 210 users of e-participation. Findings: The results show that psychological empowerment influences the intention to use and recommend e-participation. Performance expectancy and facilitating conditions were the strongest predictors of intention to use; effort expectancy and social influence had no significant effect on the prediction of intention to use e-participation. Research limitations/implications: The use of psychological empowerment as a higher-order multidimensional construct is still insufficiently researched. Future research may explore the effect of each dimension of psychological empowerment in different scenarios of e-participation adoption. Caution is needed when generalising our findings towards the adoption of e-participation in different locations or with different participants. Practical implications: The findings can help the local governments to design strategies for the promotion and diffusion of e-participation amongst the citizenry. Those strategies should focus on citizens’ perception of empowerment, thereby creating a positive attitude towards intention to use and recommend e-participation. Originality/value: An innovative research model integrates the unified theory of acceptance, use of technology and psychological empowerment; the last as a higher-order construct.NOVA Information Management School (NOVA IMS)Information Management Research Center (MagIC) - NOVA Information Management SchoolRUNNaranjo-Zolotov, MijailOliveira, TiagoCasteleyn, Sven2018-09-11T22:09:11Z2019-042019-04-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article22application/pdfhttps://doi.org/10.1108/ITP-08-2017-0257eng0959-3845PURE: 5818336http://www.scopus.com/inward/record.url?scp=85052553345&partnerID=8YFLogxKhttps://doi.org/10.1108/ITP-08-2017-0257info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:24:23Zoai:run.unl.pt:10362/46296Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:31:57.648403Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Citizens’ intention to use and recommend e-participation
Drawing upon UTAUT and citizen empowerment
title Citizens’ intention to use and recommend e-participation
spellingShingle Citizens’ intention to use and recommend e-participation
Naranjo-Zolotov, Mijail
E-democracy
E-government
Partial least squares
Structural equation modelling
Technology adoption
Information Systems
Computer Science Applications
Library and Information Sciences
SDG 10 - Reduced Inequalities
title_short Citizens’ intention to use and recommend e-participation
title_full Citizens’ intention to use and recommend e-participation
title_fullStr Citizens’ intention to use and recommend e-participation
title_full_unstemmed Citizens’ intention to use and recommend e-participation
title_sort Citizens’ intention to use and recommend e-participation
author Naranjo-Zolotov, Mijail
author_facet Naranjo-Zolotov, Mijail
Oliveira, Tiago
Casteleyn, Sven
author_role author
author2 Oliveira, Tiago
Casteleyn, Sven
author2_role author
author
dc.contributor.none.fl_str_mv NOVA Information Management School (NOVA IMS)
Information Management Research Center (MagIC) - NOVA Information Management School
RUN
dc.contributor.author.fl_str_mv Naranjo-Zolotov, Mijail
Oliveira, Tiago
Casteleyn, Sven
dc.subject.por.fl_str_mv E-democracy
E-government
Partial least squares
Structural equation modelling
Technology adoption
Information Systems
Computer Science Applications
Library and Information Sciences
SDG 10 - Reduced Inequalities
topic E-democracy
E-government
Partial least squares
Structural equation modelling
Technology adoption
Information Systems
Computer Science Applications
Library and Information Sciences
SDG 10 - Reduced Inequalities
description Naranjo-Zolotov, M., Oliveira, T., & Casteleyn, S. (2019). Citizens’ intention to use and recommend e-participation: Drawing upon UTAUT and citizen empowerment. Information Technology and People, 32(2), 364-386. https://doi.org/10.1108/ITP-08-2017-0257
publishDate 2018
dc.date.none.fl_str_mv 2018-09-11T22:09:11Z
2019-04
2019-04-01T00:00:00Z
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url https://doi.org/10.1108/ITP-08-2017-0257
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 0959-3845
PURE: 5818336
http://www.scopus.com/inward/record.url?scp=85052553345&partnerID=8YFLogxK
https://doi.org/10.1108/ITP-08-2017-0257
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