Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality

Detalhes bibliográficos
Autor(a) principal: Sousa, Ana Elisa
Data de Publicação: 2023
Outros Autores: Viana, Ana Sofia, Pais, Sónia
Tipo de documento: Livro
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.8/8905
Resumo: Artificial Intelligence (AI) has received special attention in the Tourism and Hospitality sector. The researchers of this paper conducted a systematic literature review, in the timeframe from 1990 to October 2022, in three scientific databases: Scopus, Web of Science and Science Direct. This study allows the identification of the authors and relevant publications in the research area; the identification of the objectives, contexts, theoretical approaches and methods used in the literature on the subject; to verify the applications that Artificial Intelligence has in Tourism and Hospitality and to understand which are the advantages and disadvantages of the use of this technology in the sector.
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spelling Applications, advantages and disadvantages of artificial intelligence in tourism and hospitalityArtificial IntelligenceTourismHospitalityArtificial Intelligence (AI) has received special attention in the Tourism and Hospitality sector. The researchers of this paper conducted a systematic literature review, in the timeframe from 1990 to October 2022, in three scientific databases: Scopus, Web of Science and Science Direct. This study allows the identification of the authors and relevant publications in the research area; the identification of the objectives, contexts, theoretical approaches and methods used in the literature on the subject; to verify the applications that Artificial Intelligence has in Tourism and Hospitality and to understand which are the advantages and disadvantages of the use of this technology in the sector.Eliva PressIC-OnlineSousa, Ana ElisaViana, Ana SofiaPais, Sónia2023-11-10T17:19:59Z20232023-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bookapplication/pdfimage/jpeghttp://hdl.handle.net/10400.8/8905engSousa, A.E., Viana, A.S., & Pais, S. (2023). Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality. Eliva Press978-9994985760info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-17T15:58:28Zoai:iconline.ipleiria.pt:10400.8/8905Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:51:31.825636Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
spellingShingle Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
Sousa, Ana Elisa
Artificial Intelligence
Tourism
Hospitality
title_short Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title_full Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title_fullStr Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title_full_unstemmed Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title_sort Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
author Sousa, Ana Elisa
author_facet Sousa, Ana Elisa
Viana, Ana Sofia
Pais, Sónia
author_role author
author2 Viana, Ana Sofia
Pais, Sónia
author2_role author
author
dc.contributor.none.fl_str_mv IC-Online
dc.contributor.author.fl_str_mv Sousa, Ana Elisa
Viana, Ana Sofia
Pais, Sónia
dc.subject.por.fl_str_mv Artificial Intelligence
Tourism
Hospitality
topic Artificial Intelligence
Tourism
Hospitality
description Artificial Intelligence (AI) has received special attention in the Tourism and Hospitality sector. The researchers of this paper conducted a systematic literature review, in the timeframe from 1990 to October 2022, in three scientific databases: Scopus, Web of Science and Science Direct. This study allows the identification of the authors and relevant publications in the research area; the identification of the objectives, contexts, theoretical approaches and methods used in the literature on the subject; to verify the applications that Artificial Intelligence has in Tourism and Hospitality and to understand which are the advantages and disadvantages of the use of this technology in the sector.
publishDate 2023
dc.date.none.fl_str_mv 2023-11-10T17:19:59Z
2023
2023-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/book
format book
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.8/8905
url http://hdl.handle.net/10400.8/8905
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Sousa, A.E., Viana, A.S., & Pais, S. (2023). Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality. Eliva Press
978-9994985760
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
image/jpeg
dc.publisher.none.fl_str_mv Eliva Press
publisher.none.fl_str_mv Eliva Press
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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