Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un caso
Autor(a) principal: | |
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Data de Publicação: | 2013 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | spa |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://ciencia.iscte-iul.pt/public/pub/id/12149 http://hdl.handle.net/10071/11746 |
Resumo: | This paper addresses the effectiveness of social skills training for the acquisition and improvement of communication skills required in the implementation and development of corporate social responsibility strategies in a SME (Small and Medium Enterprise). A quasi-experimental pre-post design was used, in which 56 senior and middle managers of such enterprise were trained (experimental group), while the comparison group was composed by 28 workers in the same job position at another company in the same productive sector and similar demographic composition. Results showed that scores of trained participants in both adoption of the other-party perspective and empathetic interest scales were higher after than before training. Their scores after training were also higher than those obtained by the comparison group in both variables as well as on an empathy heteroevaluation measure based on semantic differential. Findings and its practical implications for implementing and developing social responsibility strategies are discussed. |
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Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un casoHabilidades socialesResponsabilidad social corporativaEmpatía cognitivaEmpatía emocionalDiseño cuasiexperimentalThis paper addresses the effectiveness of social skills training for the acquisition and improvement of communication skills required in the implementation and development of corporate social responsibility strategies in a SME (Small and Medium Enterprise). A quasi-experimental pre-post design was used, in which 56 senior and middle managers of such enterprise were trained (experimental group), while the comparison group was composed by 28 workers in the same job position at another company in the same productive sector and similar demographic composition. Results showed that scores of trained participants in both adoption of the other-party perspective and empathetic interest scales were higher after than before training. Their scores after training were also higher than those obtained by the comparison group in both variables as well as on an empathy heteroevaluation measure based on semantic differential. Findings and its practical implications for implementing and developing social responsibility strategies are discussed.Colegio Oficial de Psicologia - Andalucia Occidental2016-07-14T09:24:42Z2013-01-01T00:00:00Z20132016-07-14T09:22:47Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://ciencia.iscte-iul.pt/public/pub/id/12149http://hdl.handle.net/10071/11746spa0213-3334Leon-Rubio, J. M.Leon-Perez, J. M.Herrera, I.de la Corte, C.info:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:56:19Zoai:repositorio.iscte-iul.pt:10071/11746Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:28:51.221593Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un caso |
title |
Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un caso |
spellingShingle |
Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un caso Leon-Rubio, J. M. Habilidades sociales Responsabilidad social corporativa Empatía cognitiva Empatía emocional Diseño cuasiexperimental |
title_short |
Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un caso |
title_full |
Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un caso |
title_fullStr |
Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un caso |
title_full_unstemmed |
Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un caso |
title_sort |
Entrenamiento en habilidades sociales y responsabilidad social corporativa: estudio de un caso |
author |
Leon-Rubio, J. M. |
author_facet |
Leon-Rubio, J. M. Leon-Perez, J. M. Herrera, I. de la Corte, C. |
author_role |
author |
author2 |
Leon-Perez, J. M. Herrera, I. de la Corte, C. |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Leon-Rubio, J. M. Leon-Perez, J. M. Herrera, I. de la Corte, C. |
dc.subject.por.fl_str_mv |
Habilidades sociales Responsabilidad social corporativa Empatía cognitiva Empatía emocional Diseño cuasiexperimental |
topic |
Habilidades sociales Responsabilidad social corporativa Empatía cognitiva Empatía emocional Diseño cuasiexperimental |
description |
This paper addresses the effectiveness of social skills training for the acquisition and improvement of communication skills required in the implementation and development of corporate social responsibility strategies in a SME (Small and Medium Enterprise). A quasi-experimental pre-post design was used, in which 56 senior and middle managers of such enterprise were trained (experimental group), while the comparison group was composed by 28 workers in the same job position at another company in the same productive sector and similar demographic composition. Results showed that scores of trained participants in both adoption of the other-party perspective and empathetic interest scales were higher after than before training. Their scores after training were also higher than those obtained by the comparison group in both variables as well as on an empathy heteroevaluation measure based on semantic differential. Findings and its practical implications for implementing and developing social responsibility strategies are discussed. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013-01-01T00:00:00Z 2013 2016-07-14T09:24:42Z 2016-07-14T09:22:47Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://ciencia.iscte-iul.pt/public/pub/id/12149 http://hdl.handle.net/10071/11746 |
url |
https://ciencia.iscte-iul.pt/public/pub/id/12149 http://hdl.handle.net/10071/11746 |
dc.language.iso.fl_str_mv |
spa |
language |
spa |
dc.relation.none.fl_str_mv |
0213-3334 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Colegio Oficial de Psicologia - Andalucia Occidental |
publisher.none.fl_str_mv |
Colegio Oficial de Psicologia - Andalucia Occidental |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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