The influence of hospitality and service offerings in religious tourism
Autor(a) principal: | |
---|---|
Data de Publicação: | 2017 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.34624/rtd.v1i27/28.8413 |
Resumo: | Religious tourism is the pioneer form of tourism that has begun almost with the dawn of humanity. Assumed the growing and significant influx of religious tourism and the assumption of the importance of relations of hospitality and religion, it is justified the present study that seeks to investigate the competitive strategy of religious tourist destinations and the need to broaden the discussions on religious tourism, understood as a promising segment in the tourism sector. The research question is: Do hospitality actions and service offerings in religious destinations encourage the visitors to return to the location? Therefore, this paper aims to analyze if the hospitality and service provision contribute to the competitiveness of the religious destination, the satisfaction of the believers and their return. Data for this study were collected from Brazilian travelers by means of a questionnaire based on the Likert scale and proposed hypotheses were tested. Findings indicated that the feeling of being welcomed in religious destinations positively affects the return of visitors to the destination. Findings also suggested that religion is not the only attraction of religious destinations. |
id |
RCAP_451b50710d016e63fa639866b81dcb4e |
---|---|
oai_identifier_str |
oai:proa.ua.pt:article/8413 |
network_acronym_str |
RCAP |
network_name_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository_id_str |
7160 |
spelling |
The influence of hospitality and service offerings in religious tourismA influência da hospitalidade e da oferta de serviços no turismo religiosoReligious tourism is the pioneer form of tourism that has begun almost with the dawn of humanity. Assumed the growing and significant influx of religious tourism and the assumption of the importance of relations of hospitality and religion, it is justified the present study that seeks to investigate the competitive strategy of religious tourist destinations and the need to broaden the discussions on religious tourism, understood as a promising segment in the tourism sector. The research question is: Do hospitality actions and service offerings in religious destinations encourage the visitors to return to the location? Therefore, this paper aims to analyze if the hospitality and service provision contribute to the competitiveness of the religious destination, the satisfaction of the believers and their return. Data for this study were collected from Brazilian travelers by means of a questionnaire based on the Likert scale and proposed hypotheses were tested. Findings indicated that the feeling of being welcomed in religious destinations positively affects the return of visitors to the destination. Findings also suggested that religion is not the only attraction of religious destinations.Turismo religioso é a forma pioneira do turismo que começou quase com o alvorecer da humanidade. Diante do crescente e significativo afluxo do turismo religioso e o pressuposto da importância das relações de hospitalidade e religião, justifica-se o presente estudo que busca investigar a estratégia competitiva de destinos turísticos religiosos e pela necessidade de ampliar as discussões sobre o turismo religioso, entendido como um segmento promissor na área de turismo. A questão de pesquisa é: ações de hospitalidade e ofertas de serviços em destinos religiosos incentivam os visitantes a retornarem ao local? Portanto, este trabalho visa analisar se a prestação de serviços e a hospitalidade contribuem para a competitividade do destino religioso, a satisfação dos crentes e seu retorno. Dados deste estudo foram coletados de viajantes brasileiros por meio de questionário baseado na escala Likert e hipóteses propostas foram testadas. Os resultados indicaram que o sentimento de ser bem acolhido em destinos religiosos afeta positivamente o retorno dos visitantes para o destino e também sugerem que a religião não é a única atração dos destinos religiosos.Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro2017-01-01T00:00:00Zjournal articlejournal articleinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://doi.org/10.34624/rtd.v1i27/28.8413oai:proa.ua.pt:article/8413Journal of Tourism & Development; Vol 1 No 27/28 (2017); 261-270Revista Turismo & Desenvolvimento; vol. 1 n.º 27/28 (2017); 261-2702182-14531645-9261reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://proa.ua.pt/index.php/rtd/article/view/8413https://doi.org/10.34624/rtd.v1i27/28.8413https://proa.ua.pt/index.php/rtd/article/view/8413/5963https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessAntunes, AnaChueco, BeatrizOterro, JulianaRodrigues, VanuzaWada, Elizabeth2022-09-26T10:56:33Zoai:proa.ua.pt:article/8413Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:05:21.884087Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The influence of hospitality and service offerings in religious tourism A influência da hospitalidade e da oferta de serviços no turismo religioso |
title |
The influence of hospitality and service offerings in religious tourism |
spellingShingle |
The influence of hospitality and service offerings in religious tourism Antunes, Ana |
title_short |
The influence of hospitality and service offerings in religious tourism |
title_full |
The influence of hospitality and service offerings in religious tourism |
title_fullStr |
The influence of hospitality and service offerings in religious tourism |
title_full_unstemmed |
The influence of hospitality and service offerings in religious tourism |
title_sort |
The influence of hospitality and service offerings in religious tourism |
author |
Antunes, Ana |
author_facet |
Antunes, Ana Chueco, Beatriz Oterro, Juliana Rodrigues, Vanuza Wada, Elizabeth |
author_role |
author |
author2 |
Chueco, Beatriz Oterro, Juliana Rodrigues, Vanuza Wada, Elizabeth |
author2_role |
author author author author |
dc.contributor.author.fl_str_mv |
Antunes, Ana Chueco, Beatriz Oterro, Juliana Rodrigues, Vanuza Wada, Elizabeth |
description |
Religious tourism is the pioneer form of tourism that has begun almost with the dawn of humanity. Assumed the growing and significant influx of religious tourism and the assumption of the importance of relations of hospitality and religion, it is justified the present study that seeks to investigate the competitive strategy of religious tourist destinations and the need to broaden the discussions on religious tourism, understood as a promising segment in the tourism sector. The research question is: Do hospitality actions and service offerings in religious destinations encourage the visitors to return to the location? Therefore, this paper aims to analyze if the hospitality and service provision contribute to the competitiveness of the religious destination, the satisfaction of the believers and their return. Data for this study were collected from Brazilian travelers by means of a questionnaire based on the Likert scale and proposed hypotheses were tested. Findings indicated that the feeling of being welcomed in religious destinations positively affects the return of visitors to the destination. Findings also suggested that religion is not the only attraction of religious destinations. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-01-01T00:00:00Z |
dc.type.driver.fl_str_mv |
journal article journal article info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.34624/rtd.v1i27/28.8413 oai:proa.ua.pt:article/8413 |
url |
https://doi.org/10.34624/rtd.v1i27/28.8413 |
identifier_str_mv |
oai:proa.ua.pt:article/8413 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://proa.ua.pt/index.php/rtd/article/view/8413 https://doi.org/10.34624/rtd.v1i27/28.8413 https://proa.ua.pt/index.php/rtd/article/view/8413/5963 |
dc.rights.driver.fl_str_mv |
https://creativecommons.org/licenses/by/4.0/ info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/4.0/ |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro |
publisher.none.fl_str_mv |
Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro |
dc.source.none.fl_str_mv |
Journal of Tourism & Development; Vol 1 No 27/28 (2017); 261-270 Revista Turismo & Desenvolvimento; vol. 1 n.º 27/28 (2017); 261-270 2182-1453 1645-9261 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
_version_ |
1799130515546046464 |