Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.12821/ijispm070203 |
Resumo: | IT governance (ITG) has stayed a challenging matter for years. Research suggests the existence of a gap between theoretical frameworks and practice. Although current ITG research is largely focused on hard governance (structure, processes), soft governance (behavior, collaboration) is equally important and might be crucial to close the gap. The goal of this study is to evaluate the usability of a new ITG maturity instrument that covers hard and soft ITG in detail. We conducted ten case studies and evaluated the instrument positively on usability; but feedback also revealed that the assessment questions needed improvements. We demonstrate that combining the instrument with structured interviews results in an enhanced and usable instrument to determine an organization’s current level of hard and soft ITG. We conclude that this new instrument demonstrates a way to reduce the mismatch between ITG maturity theory and practice. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturityIT governanceIT governance maturitysoft governancehard governancedesign scienceIT governance (ITG) has stayed a challenging matter for years. Research suggests the existence of a gap between theoretical frameworks and practice. Although current ITG research is largely focused on hard governance (structure, processes), soft governance (behavior, collaboration) is equally important and might be crucial to close the gap. The goal of this study is to evaluate the usability of a new ITG maturity instrument that covers hard and soft ITG in detail. We conducted ten case studies and evaluated the instrument positively on usability; but feedback also revealed that the assessment questions needed improvements. We demonstrate that combining the instrument with structured interviews results in an enhanced and usable instrument to determine an organization’s current level of hard and soft ITG. We conclude that this new instrument demonstrates a way to reduce the mismatch between ITG maturity theory and practice.UMinho Editora2022-01-27info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.12821/ijispm070203https://doi.org/10.12821/ijispm070203International Journal of Information Systems and Project Management; Vol. 7 N.º 2 (2019); 37-58International Journal of Information Systems and Project Management; Vol. 7 No. 2 (2019); 37-582182-7788reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://revistas.uminho.pt/index.php/ijispm/article/view/3798https://revistas.uminho.pt/index.php/ijispm/article/view/3798/3855Smits, Danielvan Hillegersberg, Josinfo:eu-repo/semantics/openAccess2023-03-23T11:57:47Zoai:journals.uminho.pt:article/3798Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:45:15.839558Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity |
title |
Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity |
spellingShingle |
Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity Smits, Daniel IT governance IT governance maturity soft governance hard governance design science |
title_short |
Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity |
title_full |
Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity |
title_fullStr |
Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity |
title_full_unstemmed |
Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity |
title_sort |
Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity |
author |
Smits, Daniel |
author_facet |
Smits, Daniel van Hillegersberg, Jos |
author_role |
author |
author2 |
van Hillegersberg, Jos |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Smits, Daniel van Hillegersberg, Jos |
dc.subject.por.fl_str_mv |
IT governance IT governance maturity soft governance hard governance design science |
topic |
IT governance IT governance maturity soft governance hard governance design science |
description |
IT governance (ITG) has stayed a challenging matter for years. Research suggests the existence of a gap between theoretical frameworks and practice. Although current ITG research is largely focused on hard governance (structure, processes), soft governance (behavior, collaboration) is equally important and might be crucial to close the gap. The goal of this study is to evaluate the usability of a new ITG maturity instrument that covers hard and soft ITG in detail. We conducted ten case studies and evaluated the instrument positively on usability; but feedback also revealed that the assessment questions needed improvements. We demonstrate that combining the instrument with structured interviews results in an enhanced and usable instrument to determine an organization’s current level of hard and soft ITG. We conclude that this new instrument demonstrates a way to reduce the mismatch between ITG maturity theory and practice. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-01-27 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.12821/ijispm070203 https://doi.org/10.12821/ijispm070203 |
url |
https://doi.org/10.12821/ijispm070203 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://revistas.uminho.pt/index.php/ijispm/article/view/3798 https://revistas.uminho.pt/index.php/ijispm/article/view/3798/3855 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
UMinho Editora |
publisher.none.fl_str_mv |
UMinho Editora |
dc.source.none.fl_str_mv |
International Journal of Information Systems and Project Management; Vol. 7 N.º 2 (2019); 37-58 International Journal of Information Systems and Project Management; Vol. 7 No. 2 (2019); 37-58 2182-7788 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799131537582587904 |