The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performance
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10348/8576 |
Resumo: | Knowledge sharing (KS) lies at the core of knowledge management and reflects employees’ willingness to share valuable expertise. The benefits of KS have been documented in many settings, but its effectiveness varies considerably among organisations. This research sought, first, to identify healthcare workers’ perception of the importance of KS practices and the way they relate to organisational performance. Second, this study focused on verifying the (in)existence of the mediation effects of job satisfaction and turnover intention in the relationship between KS and organisational performance. Two dimensions of KS were considered: informal (IKS) and formal (FKS). To model their effects on performance, job satisfaction and turnover intention were considered mediators. Measurements of these four latent variables were collected from a sample of Portuguese healthcare professionals and validated via confirmatory factor analysis. Path structural equation modelling was used to assess the direct and indirect relationships between the four variables. The results suggest that, while FKS increases job satisfaction, it also increases the perceived performance of healthcare professionals regardless of their satisfaction levels. Keeping sample limitations in mind, our preliminary conclusion is that investing in FKS is beneficial to healthcare services, favouring the retention of satisfied workers who value nonfinancial organisational performance. |
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The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performanceknowledge sharingjob satisfactionorganisational performanceturnover intentionsPortuguese healthcare organisationsKnowledge sharing (KS) lies at the core of knowledge management and reflects employees’ willingness to share valuable expertise. The benefits of KS have been documented in many settings, but its effectiveness varies considerably among organisations. This research sought, first, to identify healthcare workers’ perception of the importance of KS practices and the way they relate to organisational performance. Second, this study focused on verifying the (in)existence of the mediation effects of job satisfaction and turnover intention in the relationship between KS and organisational performance. Two dimensions of KS were considered: informal (IKS) and formal (FKS). To model their effects on performance, job satisfaction and turnover intention were considered mediators. Measurements of these four latent variables were collected from a sample of Portuguese healthcare professionals and validated via confirmatory factor analysis. Path structural equation modelling was used to assess the direct and indirect relationships between the four variables. The results suggest that, while FKS increases job satisfaction, it also increases the perceived performance of healthcare professionals regardless of their satisfaction levels. Keeping sample limitations in mind, our preliminary conclusion is that investing in FKS is beneficial to healthcare services, favouring the retention of satisfied workers who value nonfinancial organisational performance.2018-07-27T14:05:19Z2018-01-01T00:00:00Z2018info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10348/8576engDOI: 10.1504/IJKBD.2018.10012271metadata only accessinfo:eu-repo/semantics/openAccessLeal, Carmem Teresa PereiraMarques, Carlos PeixeiraMarques, Carla Susana Da Encarnaçãoreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-02-02T12:51:42Zoai:repositorio.utad.pt:10348/8576Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:05:18.089350Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performance |
title |
The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performance |
spellingShingle |
The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performance Leal, Carmem Teresa Pereira knowledge sharing job satisfaction organisational performance turnover intentions Portuguese healthcare organisations |
title_short |
The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performance |
title_full |
The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performance |
title_fullStr |
The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performance |
title_full_unstemmed |
The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performance |
title_sort |
The Influence of Knowledge Sharing on Portuguese Healthcare Organisations' Performance |
author |
Leal, Carmem Teresa Pereira |
author_facet |
Leal, Carmem Teresa Pereira Marques, Carlos Peixeira Marques, Carla Susana Da Encarnação |
author_role |
author |
author2 |
Marques, Carlos Peixeira Marques, Carla Susana Da Encarnação |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Leal, Carmem Teresa Pereira Marques, Carlos Peixeira Marques, Carla Susana Da Encarnação |
dc.subject.por.fl_str_mv |
knowledge sharing job satisfaction organisational performance turnover intentions Portuguese healthcare organisations |
topic |
knowledge sharing job satisfaction organisational performance turnover intentions Portuguese healthcare organisations |
description |
Knowledge sharing (KS) lies at the core of knowledge management and reflects employees’ willingness to share valuable expertise. The benefits of KS have been documented in many settings, but its effectiveness varies considerably among organisations. This research sought, first, to identify healthcare workers’ perception of the importance of KS practices and the way they relate to organisational performance. Second, this study focused on verifying the (in)existence of the mediation effects of job satisfaction and turnover intention in the relationship between KS and organisational performance. Two dimensions of KS were considered: informal (IKS) and formal (FKS). To model their effects on performance, job satisfaction and turnover intention were considered mediators. Measurements of these four latent variables were collected from a sample of Portuguese healthcare professionals and validated via confirmatory factor analysis. Path structural equation modelling was used to assess the direct and indirect relationships between the four variables. The results suggest that, while FKS increases job satisfaction, it also increases the perceived performance of healthcare professionals regardless of their satisfaction levels. Keeping sample limitations in mind, our preliminary conclusion is that investing in FKS is beneficial to healthcare services, favouring the retention of satisfied workers who value nonfinancial organisational performance. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-07-27T14:05:19Z 2018-01-01T00:00:00Z 2018 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10348/8576 |
url |
http://hdl.handle.net/10348/8576 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
DOI: 10.1504/IJKBD.2018.10012271 |
dc.rights.driver.fl_str_mv |
metadata only access info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
metadata only access |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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