Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourism
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.1/20217 |
Resumo: | Blockchain technology is emerging as a high-impact solution for the tourism industry, a topic chosen for its growing research relevance and potential to revolutionise the tourism sector in several areas. This study examines how the combination of Blockchain technology and P2P platforms advances sustainability and marketing in the tourism accommodation market. It attempts to fill a gap in the literature by focusing on its application in two areas, namely digital markets and technology, which are expanding. The originality of this research lies in its comprehensive review of blockchain applications in tourism from a practical point of view, which has been largely unexplored in the existing literature. Through a bibliometric review of forty-two papers, various Blockchain applications were identified, such as improving transparency, trust, and efficiency in hotel operations and eliminating intermediaries to reduce costs. The adoption of smart contracts and the use of cryptocurrencies have also emerged as key trends. These findings highlight the transformative potential of Blockchain technology to build trust between hosts and guests, streamline processes, and improve the customer experience. However, they emphasise the need for the careful planning and consideration of the challenges associated with implementing this technology. Future research should further explore the specific applications of Blockchain technology in tourism to optimise its impact on industry and ensure long-term sustainability. |
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Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourismBlockchain technologyP2P platformsTourist accommodationMarketing advancementsConsumer adoptionBlockchain technology is emerging as a high-impact solution for the tourism industry, a topic chosen for its growing research relevance and potential to revolutionise the tourism sector in several areas. This study examines how the combination of Blockchain technology and P2P platforms advances sustainability and marketing in the tourism accommodation market. It attempts to fill a gap in the literature by focusing on its application in two areas, namely digital markets and technology, which are expanding. The originality of this research lies in its comprehensive review of blockchain applications in tourism from a practical point of view, which has been largely unexplored in the existing literature. Through a bibliometric review of forty-two papers, various Blockchain applications were identified, such as improving transparency, trust, and efficiency in hotel operations and eliminating intermediaries to reduce costs. The adoption of smart contracts and the use of cryptocurrencies have also emerged as key trends. These findings highlight the transformative potential of Blockchain technology to build trust between hosts and guests, streamline processes, and improve the customer experience. However, they emphasise the need for the careful planning and consideration of the challenges associated with implementing this technology. Future research should further explore the specific applications of Blockchain technology in tourism to optimise its impact on industry and ensure long-term sustainability.MDPISapientiaPrados-Castillo, Juan F.Torrecilla-García, Juan AntonioAndraz, Georgette dos SantosGuaita Martínez, José Manuel2023-12-13T11:10:53Z2023-11-152023-11-24T14:23:17Z2023-11-15T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.1/20217engSustainability 15 (22): 15968 (2023)2071-105010.3390/su152215968info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-12-20T02:00:53Zoai:sapientia.ualg.pt:10400.1/20217Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T00:55:14.882928Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourism |
title |
Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourism |
spellingShingle |
Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourism Prados-Castillo, Juan F. Blockchain technology P2P platforms Tourist accommodation Marketing advancements Consumer adoption |
title_short |
Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourism |
title_full |
Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourism |
title_fullStr |
Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourism |
title_full_unstemmed |
Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourism |
title_sort |
Blockchain in peer-to-peer platforms: enhancing sustainability and customer experience in tourism |
author |
Prados-Castillo, Juan F. |
author_facet |
Prados-Castillo, Juan F. Torrecilla-García, Juan Antonio Andraz, Georgette dos Santos Guaita Martínez, José Manuel |
author_role |
author |
author2 |
Torrecilla-García, Juan Antonio Andraz, Georgette dos Santos Guaita Martínez, José Manuel |
author2_role |
author author author |
dc.contributor.none.fl_str_mv |
Sapientia |
dc.contributor.author.fl_str_mv |
Prados-Castillo, Juan F. Torrecilla-García, Juan Antonio Andraz, Georgette dos Santos Guaita Martínez, José Manuel |
dc.subject.por.fl_str_mv |
Blockchain technology P2P platforms Tourist accommodation Marketing advancements Consumer adoption |
topic |
Blockchain technology P2P platforms Tourist accommodation Marketing advancements Consumer adoption |
description |
Blockchain technology is emerging as a high-impact solution for the tourism industry, a topic chosen for its growing research relevance and potential to revolutionise the tourism sector in several areas. This study examines how the combination of Blockchain technology and P2P platforms advances sustainability and marketing in the tourism accommodation market. It attempts to fill a gap in the literature by focusing on its application in two areas, namely digital markets and technology, which are expanding. The originality of this research lies in its comprehensive review of blockchain applications in tourism from a practical point of view, which has been largely unexplored in the existing literature. Through a bibliometric review of forty-two papers, various Blockchain applications were identified, such as improving transparency, trust, and efficiency in hotel operations and eliminating intermediaries to reduce costs. The adoption of smart contracts and the use of cryptocurrencies have also emerged as key trends. These findings highlight the transformative potential of Blockchain technology to build trust between hosts and guests, streamline processes, and improve the customer experience. However, they emphasise the need for the careful planning and consideration of the challenges associated with implementing this technology. Future research should further explore the specific applications of Blockchain technology in tourism to optimise its impact on industry and ensure long-term sustainability. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-12-13T11:10:53Z 2023-11-15 2023-11-24T14:23:17Z 2023-11-15T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.1/20217 |
url |
http://hdl.handle.net/10400.1/20217 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Sustainability 15 (22): 15968 (2023) 2071-1050 10.3390/su152215968 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
MDPI |
publisher.none.fl_str_mv |
MDPI |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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