Digital transformation in recruitment : best practices in the Portuguese market

• Autor(a) principal: Castro, Bernardo Braga e
• Data de Publicação: 2019
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.14/29072
• topic: Technology in recruitment; CV Screening; Video interviews; Assessments; Tecnologia em recrutamento; Triagem de CV; Entrevistas em vídeo; Avaliações; Domínio/Área Científica::Ciências Sociais::Economia e Gestão

The “war for talent” is leading organizations to focus on recruitment process agility and employer branding as a way to successfully recruit the best individuals. For this, companies are increasingly turning to implementing new technological developments in their recruitment and selection processes. This dissertation focuses on identifying the impact these technologies can cause, and what the best practices are for implementing them into recruitment processes, from the perspective of the internal recruiters. For this, a qualitative analysis was conducted through researching existing literature and conducting semi-structured interviews with recruiters. The results show that the implementation of automatic CV screening, asynchronous video interviewing and assessment games have a positive impact on recruitment processes, namely through increased accuracy of assessment, shortening the process duration, increasing diversity among recruits and enabling higher candidate pools. Companies are also focusing on increased software integration and gathering of recruitment metrics for continuous process improvement. For the successful implementation of these changes, recruiters see organizational culture as a key factor.