The Role of Corporate Social Responsibility in the Social Informatics

• Autor(a) principal: Silveira, Clara
• Data de Publicação: 2008
• Outros Autores: David, Fátima, Abreu, Rute
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10314/540
• topic: CSR; Social Informatics; ICT Costs; Service science

Purpose - This research explores the 'social context' of informatics, characterized by incentive systems for using, organizing and sharing information in firms and others organizations. Actually, many aspects justify the evolution of social informatics Framework and the development of the corporate social responsibility (CSR) behaviour. Design/methodology/approach - Inside the international framework of the European Union (EC, 2001), this research analyzes the interrelationship between corporate social responsibility and social informatics, centring in those aspects that influence more the firm activity, for example the information and communication technology (lCT) costs. Specifically, the CSR stimulates the knowledge sharing in firms and improve the professional practices in accordance with of sustainable development and the effective execution of its social, environmental, ethical and corporate governance priorities that satisfy the needs of different category of ICT stakeholders. Findings - Exist new concerns and expectations from CItizens, consumers, public authorities and shareholders in globalisation context and large scale industrial change. Social criteria increasingly are influencing the investment and financing decisions of firms and institutions as well as of the consumers. As stakeholders/shareholders the increased concern about the damage caused by economic activity to the environment; and transparency of business activities brought about the media and modern information and communication technologies are the main concerns. Practical implications - This research shows that practices of firms in the field of social informatics and managerial judgments are aspects of their decision making process. But, these aspects recognize needs and social responsibilities of a stakeholders range to promote the dynamic, prosperous and resourceful service science. Originality/value - The basic question is that ICT costs will answer to the impact of social informatics in business management that is closely related with economic conditions.