"The best place to be": managing employee loyalty in a knowledge-intensive company
Autor(a) principal: | |
---|---|
Data de Publicação: | 2002 |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/83527 |
Resumo: | Using a case study of an integrated information technology services firm, I examine how the interplay between culture, structure and leadership is managed to build employee loyalty. I focus on the salient features of the case, namely that a high profile culture combines with a low profile leadership and with minimal structuring to create a vibrant and loyalty-generating organizational environment. I propose that these processes are effective because they reinforce one another. It is their articulation, not their existence, which acts both as an unobtrusive control mechanism and as an employee loyalty generating process − fulfilling the needs of both the organization and its professionals. |
id |
RCAP_4a6f27612fc3a57afb6392946bdd9140 |
---|---|
oai_identifier_str |
oai:run.unl.pt:10362/83527 |
network_acronym_str |
RCAP |
network_name_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository_id_str |
7160 |
spelling |
"The best place to be": managing employee loyalty in a knowledge-intensive companyKnowledge-intensive firmsOrganizational cultureMinimal structureLow profile leadershipUsing a case study of an integrated information technology services firm, I examine how the interplay between culture, structure and leadership is managed to build employee loyalty. I focus on the salient features of the case, namely that a high profile culture combines with a low profile leadership and with minimal structuring to create a vibrant and loyalty-generating organizational environment. I propose that these processes are effective because they reinforce one another. It is their articulation, not their existence, which acts both as an unobtrusive control mechanism and as an employee loyalty generating process − fulfilling the needs of both the organization and its professionals.Nova SBERUNPina e Cunha, Miguel2019-10-07T16:18:51Z20022002-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10362/83527engPina e Cunha, Miguel, "The Best Place to Be": Managing Employee Loyalty in a Knowledge-Intensive Company (2002). FEUNL Working Paper Series No. 409info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:37:17Zoai:run.unl.pt:10362/83527Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:36:21.006885Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
"The best place to be": managing employee loyalty in a knowledge-intensive company |
title |
"The best place to be": managing employee loyalty in a knowledge-intensive company |
spellingShingle |
"The best place to be": managing employee loyalty in a knowledge-intensive company Pina e Cunha, Miguel Knowledge-intensive firms Organizational culture Minimal structure Low profile leadership |
title_short |
"The best place to be": managing employee loyalty in a knowledge-intensive company |
title_full |
"The best place to be": managing employee loyalty in a knowledge-intensive company |
title_fullStr |
"The best place to be": managing employee loyalty in a knowledge-intensive company |
title_full_unstemmed |
"The best place to be": managing employee loyalty in a knowledge-intensive company |
title_sort |
"The best place to be": managing employee loyalty in a knowledge-intensive company |
author |
Pina e Cunha, Miguel |
author_facet |
Pina e Cunha, Miguel |
author_role |
author |
dc.contributor.none.fl_str_mv |
RUN |
dc.contributor.author.fl_str_mv |
Pina e Cunha, Miguel |
dc.subject.por.fl_str_mv |
Knowledge-intensive firms Organizational culture Minimal structure Low profile leadership |
topic |
Knowledge-intensive firms Organizational culture Minimal structure Low profile leadership |
description |
Using a case study of an integrated information technology services firm, I examine how the interplay between culture, structure and leadership is managed to build employee loyalty. I focus on the salient features of the case, namely that a high profile culture combines with a low profile leadership and with minimal structuring to create a vibrant and loyalty-generating organizational environment. I propose that these processes are effective because they reinforce one another. It is their articulation, not their existence, which acts both as an unobtrusive control mechanism and as an employee loyalty generating process − fulfilling the needs of both the organization and its professionals. |
publishDate |
2002 |
dc.date.none.fl_str_mv |
2002 2002-01-01T00:00:00Z 2019-10-07T16:18:51Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/83527 |
url |
http://hdl.handle.net/10362/83527 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Pina e Cunha, Miguel, "The Best Place to Be": Managing Employee Loyalty in a Knowledge-Intensive Company (2002). FEUNL Working Paper Series No. 409 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Nova SBE |
publisher.none.fl_str_mv |
Nova SBE |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
_version_ |
1799137982328864768 |