The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature review

Detalhes bibliográficos
Autor(a) principal: Fragkiskou, Marina
Data de Publicação: 2024
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/164848
Resumo: Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
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spelling The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature reviewWorkplace GamificationPerceived RecognitionPerceived EnjoymentPerceived as InformationalPerceived as ControllingIntrinsic MotivationSDG 3 - Good health and well-beingSDG 8 - Decent work and economic growthSDG 9 - Industry, innovation and infrastructureSDG 10 - Reduced inequalitiesDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da InformaçãoDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementIn the era of a technologically immersed workforce, gamification has emerged as a compelling strategy employed by organizations to enhance employee engagement and motivation. This study conducts a systematic literature review to unravel the intricate relationship between employees' perceptions of gamified enterprise systems and their intrinsic motivation at work. It sheds light on the critical aspects of enjoyment, recognition, informativeness, and control within the workplace gamification landscape. After analyzing 18 selected studies from 2016 to 2023, the review finds that when employees perceive gamification as enjoyable and recognizing of their contributions, their intrinsic motivation is positively affected. Furthermore, the greater the gamification systems are seen as valuable tools for skill acquisition and personal development, the higher the likelihood that they will contribute to higher intrinsic motivation. On the contrary, gamification strategies emphasizing control or external regulation tend to be detrimental for intrinsic motivation. Based on these findings, the study suggests four key propositions, which can serve as a foundation for future empirical research. Moreover, these propositions offer valuable insights for organizations seeking to optimize existing gamification strategies or design new ones to increase employee engagement, job satisfaction, and overall performance in the workplace. The work finishes with a discussion of the main findings and conclusions for the literature as well as managerial practices.Matos, Celso Augusto deManfreda, AntonRUNFragkiskou, Marina2024-02-012026-02-01T00:00:00Z2024-02-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/164848TID:203544935enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-18T01:46:34Zoai:run.unl.pt:10362/164848Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T04:02:02.360339Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature review
title The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature review
spellingShingle The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature review
Fragkiskou, Marina
Workplace Gamification
Perceived Recognition
Perceived Enjoyment
Perceived as Informational
Perceived as Controlling
Intrinsic Motivation
SDG 3 - Good health and well-being
SDG 8 - Decent work and economic growth
SDG 9 - Industry, innovation and infrastructure
SDG 10 - Reduced inequalities
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
title_short The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature review
title_full The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature review
title_fullStr The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature review
title_full_unstemmed The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature review
title_sort The relationship between th employees’ perception of gamification and their intrinsic motivation at work: a systematic literature review
author Fragkiskou, Marina
author_facet Fragkiskou, Marina
author_role author
dc.contributor.none.fl_str_mv Matos, Celso Augusto de
Manfreda, Anton
RUN
dc.contributor.author.fl_str_mv Fragkiskou, Marina
dc.subject.por.fl_str_mv Workplace Gamification
Perceived Recognition
Perceived Enjoyment
Perceived as Informational
Perceived as Controlling
Intrinsic Motivation
SDG 3 - Good health and well-being
SDG 8 - Decent work and economic growth
SDG 9 - Industry, innovation and infrastructure
SDG 10 - Reduced inequalities
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
topic Workplace Gamification
Perceived Recognition
Perceived Enjoyment
Perceived as Informational
Perceived as Controlling
Intrinsic Motivation
SDG 3 - Good health and well-being
SDG 8 - Decent work and economic growth
SDG 9 - Industry, innovation and infrastructure
SDG 10 - Reduced inequalities
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
description Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
publishDate 2024
dc.date.none.fl_str_mv 2024-02-01
2024-02-01T00:00:00Z
2026-02-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/164848
TID:203544935
url http://hdl.handle.net/10362/164848
identifier_str_mv TID:203544935
dc.language.iso.fl_str_mv eng
language eng
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instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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