The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company
Autor(a) principal: | |
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Data de Publicação: | 2013 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://ciencia.iscte-iul.pt/public/pub/id/9671 http://hdl.handle.net/10071/9837 |
Resumo: | The Balanced Scorecard (BSC) has assumed a prominent role as a reference methodology for research purposes and as an internationally adopted corporate practice. However, it is difficult to assess the success of the BSC on financial performance. This study investigates the effectiveness of the BSC on the strategy management processes: translation of vision and strategy; communication and alignment of strategic objectives; planning, definition of milestones and alignmentwith initiatives; promotion of feedback and learning. The study adopts an exploratory and explanatory qualitative case study approach and focuses on a business unit of a large industrial company. The study describes a successful case of the adoption and use of the BSC methodology. The results demonstrate that the BSC improves strategy management processes and can be used to implement planned strategies and lead to the emergence of new initiatives and actions. The study identifies critical success factors that determine the effectiveness of the BSC on strategy management processes. |
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The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial companyBalanced ScorecardStrategy management processesCase studyPortugalThe Balanced Scorecard (BSC) has assumed a prominent role as a reference methodology for research purposes and as an internationally adopted corporate practice. However, it is difficult to assess the success of the BSC on financial performance. This study investigates the effectiveness of the BSC on the strategy management processes: translation of vision and strategy; communication and alignment of strategic objectives; planning, definition of milestones and alignmentwith initiatives; promotion of feedback and learning. The study adopts an exploratory and explanatory qualitative case study approach and focuses on a business unit of a large industrial company. The study describes a successful case of the adoption and use of the BSC methodology. The results demonstrate that the BSC improves strategy management processes and can be used to implement planned strategies and lead to the emergence of new initiatives and actions. The study identifies critical success factors that determine the effectiveness of the BSC on strategy management processes.Global Advanced Research Journals2015-09-25T08:30:51Z2013-01-01T00:00:00Z20132015-09-24T16:58:59Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://ciencia.iscte-iul.pt/public/pub/id/9671http://hdl.handle.net/10071/9837eng2315-5086Ferreira, A.Rodrigues, J.info:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:46:39Zoai:repositorio.iscte-iul.pt:10071/9837Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:22:30.823841Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company |
title |
The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company |
spellingShingle |
The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company Ferreira, A. Balanced Scorecard Strategy management processes Case study Portugal |
title_short |
The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company |
title_full |
The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company |
title_fullStr |
The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company |
title_full_unstemmed |
The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company |
title_sort |
The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company |
author |
Ferreira, A. |
author_facet |
Ferreira, A. Rodrigues, J. |
author_role |
author |
author2 |
Rodrigues, J. |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Ferreira, A. Rodrigues, J. |
dc.subject.por.fl_str_mv |
Balanced Scorecard Strategy management processes Case study Portugal |
topic |
Balanced Scorecard Strategy management processes Case study Portugal |
description |
The Balanced Scorecard (BSC) has assumed a prominent role as a reference methodology for research purposes and as an internationally adopted corporate practice. However, it is difficult to assess the success of the BSC on financial performance. This study investigates the effectiveness of the BSC on the strategy management processes: translation of vision and strategy; communication and alignment of strategic objectives; planning, definition of milestones and alignmentwith initiatives; promotion of feedback and learning. The study adopts an exploratory and explanatory qualitative case study approach and focuses on a business unit of a large industrial company. The study describes a successful case of the adoption and use of the BSC methodology. The results demonstrate that the BSC improves strategy management processes and can be used to implement planned strategies and lead to the emergence of new initiatives and actions. The study identifies critical success factors that determine the effectiveness of the BSC on strategy management processes. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013-01-01T00:00:00Z 2013 2015-09-25T08:30:51Z 2015-09-24T16:58:59Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://ciencia.iscte-iul.pt/public/pub/id/9671 http://hdl.handle.net/10071/9837 |
url |
https://ciencia.iscte-iul.pt/public/pub/id/9671 http://hdl.handle.net/10071/9837 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
2315-5086 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Global Advanced Research Journals |
publisher.none.fl_str_mv |
Global Advanced Research Journals |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799134786756804608 |