The role of intangible factors in the intention of repeating a tourist destination
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/20.500.11960/3630 |
Resumo: | Little attention has been paid towards the intangible factors influencing tourism loyalty. Among these are usually the experiences during the stay, the engagement or the cultural identification with the destination. In this paper we explored the relationship of these underlying intangible factors with the intention to return to a destination. We used a sample of 958 tourists, who answered to a questionnaire applied in the city of Porto, Portugal. Results show that engagement and cultural identification with the destination are positively linked with the intention to return. We also observe a positive relationship between intention to return and specific tourist perceptions concerning the destination, namely social responsibility, available experiences and cultural heritage. Policy makers should focus on intangible factors in order to develop strategies to foster attractiveness and promote the uniqueness of tourist destinations. The central challenge to the sector’s stakeholders is related to the experiences and tourist engagement. |
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The role of intangible factors in the intention of repeating a tourist destinationTourism engagementCSRCorporate social responsibilityLoyaltyTourism destinationIntention to returnIntangible factorsLogistic regressionLittle attention has been paid towards the intangible factors influencing tourism loyalty. Among these are usually the experiences during the stay, the engagement or the cultural identification with the destination. In this paper we explored the relationship of these underlying intangible factors with the intention to return to a destination. We used a sample of 958 tourists, who answered to a questionnaire applied in the city of Porto, Portugal. Results show that engagement and cultural identification with the destination are positively linked with the intention to return. We also observe a positive relationship between intention to return and specific tourist perceptions concerning the destination, namely social responsibility, available experiences and cultural heritage. Policy makers should focus on intangible factors in order to develop strategies to foster attractiveness and promote the uniqueness of tourist destinations. The central challenge to the sector’s stakeholders is related to the experiences and tourist engagement.2023-11-08T09:51:23Z2020-01-01T00:00:00Z20202022-11-23T16:13:45Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/20.500.11960/3630eng1750-40901750-410410.1504/ijtp.2020.112639metadata only accessinfo:eu-repo/semantics/openAccessVieira, ElviraBorges, Ana PintoRodrigues, PaulaLopes, Jorgereponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T07:02:21Zoai:repositorio.ipvc.pt:20.500.11960/3630Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:10:05.103097Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The role of intangible factors in the intention of repeating a tourist destination |
title |
The role of intangible factors in the intention of repeating a tourist destination |
spellingShingle |
The role of intangible factors in the intention of repeating a tourist destination Vieira, Elvira Tourism engagement CSR Corporate social responsibility Loyalty Tourism destination Intention to return Intangible factors Logistic regression |
title_short |
The role of intangible factors in the intention of repeating a tourist destination |
title_full |
The role of intangible factors in the intention of repeating a tourist destination |
title_fullStr |
The role of intangible factors in the intention of repeating a tourist destination |
title_full_unstemmed |
The role of intangible factors in the intention of repeating a tourist destination |
title_sort |
The role of intangible factors in the intention of repeating a tourist destination |
author |
Vieira, Elvira |
author_facet |
Vieira, Elvira Borges, Ana Pinto Rodrigues, Paula Lopes, Jorge |
author_role |
author |
author2 |
Borges, Ana Pinto Rodrigues, Paula Lopes, Jorge |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Vieira, Elvira Borges, Ana Pinto Rodrigues, Paula Lopes, Jorge |
dc.subject.por.fl_str_mv |
Tourism engagement CSR Corporate social responsibility Loyalty Tourism destination Intention to return Intangible factors Logistic regression |
topic |
Tourism engagement CSR Corporate social responsibility Loyalty Tourism destination Intention to return Intangible factors Logistic regression |
description |
Little attention has been paid towards the intangible factors influencing tourism loyalty. Among these are usually the experiences during the stay, the engagement or the cultural identification with the destination. In this paper we explored the relationship of these underlying intangible factors with the intention to return to a destination. We used a sample of 958 tourists, who answered to a questionnaire applied in the city of Porto, Portugal. Results show that engagement and cultural identification with the destination are positively linked with the intention to return. We also observe a positive relationship between intention to return and specific tourist perceptions concerning the destination, namely social responsibility, available experiences and cultural heritage. Policy makers should focus on intangible factors in order to develop strategies to foster attractiveness and promote the uniqueness of tourist destinations. The central challenge to the sector’s stakeholders is related to the experiences and tourist engagement. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-01-01T00:00:00Z 2020 2022-11-23T16:13:45Z 2023-11-08T09:51:23Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/20.500.11960/3630 |
url |
http://hdl.handle.net/20.500.11960/3630 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
1750-4090 1750-4104 10.1504/ijtp.2020.112639 |
dc.rights.driver.fl_str_mv |
metadata only access info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
metadata only access |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799134655609307136 |