Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/8523 |
Resumo: | The purpose of this study is to investigate, within four multinational fast-food chains, the relationships between job satisfaction and job turnover in Hamilton, New Zealand. The study seeks to reveal the antecedents of intention to leave the current job among workers. The partial least squares path modeling (SmartPLS 2.0) is used to specify a theoretical model for analyses to identify the antecedents of satisfaction/dissatisfaction. A survey approach was undertaken to accumulate responses. Data analysis indicates that workers are not satisfied with their jobs, and this leads to increased intentions to leave. The results of the model estimation reveal that Training and Recognition, Job Security, and Loyalty are positively related with job satisfaction. The outcomes of the study support the conclusion that in order to reduce staff turnover, fast-food industry management should develop strategies with emphasis on training, recognition of the employees, creating a feeling of job security, and trying to develop loyalty amongst its employees. |
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Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New ZealandFast-foodJob security and loyaltyNew ZealandStaff turnoverThe purpose of this study is to investigate, within four multinational fast-food chains, the relationships between job satisfaction and job turnover in Hamilton, New Zealand. The study seeks to reveal the antecedents of intention to leave the current job among workers. The partial least squares path modeling (SmartPLS 2.0) is used to specify a theoretical model for analyses to identify the antecedents of satisfaction/dissatisfaction. A survey approach was undertaken to accumulate responses. Data analysis indicates that workers are not satisfied with their jobs, and this leads to increased intentions to leave. The results of the model estimation reveal that Training and Recognition, Job Security, and Loyalty are positively related with job satisfaction. The outcomes of the study support the conclusion that in order to reduce staff turnover, fast-food industry management should develop strategies with emphasis on training, recognition of the employees, creating a feeling of job security, and trying to develop loyalty amongst its employees.Routledge/Taylor and Francis2015-03-05T14:51:51Z2015-01-01T00:00:00Z20152019-04-29T13:03:53Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/8523eng1533-284510.1080/15332845.2014.904169Mohsin, A.Lengler, J.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:33:53Zoai:repositorio.iscte-iul.pt:10071/8523Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:15:18.096296Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand |
title |
Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand |
spellingShingle |
Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand Mohsin, A. Fast-food Job security and loyalty New Zealand Staff turnover |
title_short |
Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand |
title_full |
Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand |
title_fullStr |
Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand |
title_full_unstemmed |
Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand |
title_sort |
Exploring the antecedents of staff turnover within the fast-food industry: the case of Hamilton, New Zealand |
author |
Mohsin, A. |
author_facet |
Mohsin, A. Lengler, J. |
author_role |
author |
author2 |
Lengler, J. |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Mohsin, A. Lengler, J. |
dc.subject.por.fl_str_mv |
Fast-food Job security and loyalty New Zealand Staff turnover |
topic |
Fast-food Job security and loyalty New Zealand Staff turnover |
description |
The purpose of this study is to investigate, within four multinational fast-food chains, the relationships between job satisfaction and job turnover in Hamilton, New Zealand. The study seeks to reveal the antecedents of intention to leave the current job among workers. The partial least squares path modeling (SmartPLS 2.0) is used to specify a theoretical model for analyses to identify the antecedents of satisfaction/dissatisfaction. A survey approach was undertaken to accumulate responses. Data analysis indicates that workers are not satisfied with their jobs, and this leads to increased intentions to leave. The results of the model estimation reveal that Training and Recognition, Job Security, and Loyalty are positively related with job satisfaction. The outcomes of the study support the conclusion that in order to reduce staff turnover, fast-food industry management should develop strategies with emphasis on training, recognition of the employees, creating a feeling of job security, and trying to develop loyalty amongst its employees. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-03-05T14:51:51Z 2015-01-01T00:00:00Z 2015 2019-04-29T13:03:53Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/8523 |
url |
http://hdl.handle.net/10071/8523 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
1533-2845 10.1080/15332845.2014.904169 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Routledge/Taylor and Francis |
publisher.none.fl_str_mv |
Routledge/Taylor and Francis |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799134710831513600 |