Factors associated with perceived quality in Turkish fitness centres: a qualitative perspective

Detalhes bibliográficos
Autor(a) principal: Sevilmiş, Ali
Data de Publicação: 2022
Outros Autores: Çevik, Hüseyin, García-Fernández, Jerónimo
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://doi.org/10.6063/motricidade.26620
Resumo: This study aimed to define the general factors affecting the quality of fitness centres from the point of view of the members’ opinions and the relation densities of the features within these factors. The study was carried out using the qualitative method. Data coding was done utilising MAXQDA, a qualitative data analysis program. MAXQDA’s code co-occurrence model feature is employed to visualise code relationships. According to the research findings, the most intense relationship that the factors affecting the staff quality perception of fitness centres have with each other was defined as “Willing to help-Friendliness”. When looking at the results obtained in other factors, codes of “Expertise-Communication” for the quality of the trainer, “Facility Atmosphere-Air conditioning” for the quality of the physical environment, and “Meeting the need-Program variety” for the program quality were associated with each other. Findings from this study provide implications for facility managers who need to closely monitor fitness centres’ physical environment, staff, instructors, program quality and implement remedial measures as needed.
id RCAP_58e2c1e2ba9fdf90b1625b0120c4575e
oai_identifier_str oai:ojs.revistas.rcaap.pt:article/26620
network_acronym_str RCAP
network_name_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository_id_str 7160
spelling Factors associated with perceived quality in Turkish fitness centres: a qualitative perspectiveOriginal ArticleThis study aimed to define the general factors affecting the quality of fitness centres from the point of view of the members’ opinions and the relation densities of the features within these factors. The study was carried out using the qualitative method. Data coding was done utilising MAXQDA, a qualitative data analysis program. MAXQDA’s code co-occurrence model feature is employed to visualise code relationships. According to the research findings, the most intense relationship that the factors affecting the staff quality perception of fitness centres have with each other was defined as “Willing to help-Friendliness”. When looking at the results obtained in other factors, codes of “Expertise-Communication” for the quality of the trainer, “Facility Atmosphere-Air conditioning” for the quality of the physical environment, and “Meeting the need-Program variety” for the program quality were associated with each other. Findings from this study provide implications for facility managers who need to closely monitor fitness centres’ physical environment, staff, instructors, program quality and implement remedial measures as needed.Edições Sílabas Didáticas2022-09-30info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttps://doi.org/10.6063/motricidade.26620eng2182-29721646-107XSevilmiş, AliÇevik, HüseyinGarcía-Fernández, Jerónimoinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-04-27T13:45:14Zoai:ojs.revistas.rcaap.pt:article/26620Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:29:25.835580Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Factors associated with perceived quality in Turkish fitness centres: a qualitative perspective
title Factors associated with perceived quality in Turkish fitness centres: a qualitative perspective
spellingShingle Factors associated with perceived quality in Turkish fitness centres: a qualitative perspective
Sevilmiş, Ali
Original Article
title_short Factors associated with perceived quality in Turkish fitness centres: a qualitative perspective
title_full Factors associated with perceived quality in Turkish fitness centres: a qualitative perspective
title_fullStr Factors associated with perceived quality in Turkish fitness centres: a qualitative perspective
title_full_unstemmed Factors associated with perceived quality in Turkish fitness centres: a qualitative perspective
title_sort Factors associated with perceived quality in Turkish fitness centres: a qualitative perspective
author Sevilmiş, Ali
author_facet Sevilmiş, Ali
Çevik, Hüseyin
García-Fernández, Jerónimo
author_role author
author2 Çevik, Hüseyin
García-Fernández, Jerónimo
author2_role author
author
dc.contributor.author.fl_str_mv Sevilmiş, Ali
Çevik, Hüseyin
García-Fernández, Jerónimo
dc.subject.por.fl_str_mv Original Article
topic Original Article
description This study aimed to define the general factors affecting the quality of fitness centres from the point of view of the members’ opinions and the relation densities of the features within these factors. The study was carried out using the qualitative method. Data coding was done utilising MAXQDA, a qualitative data analysis program. MAXQDA’s code co-occurrence model feature is employed to visualise code relationships. According to the research findings, the most intense relationship that the factors affecting the staff quality perception of fitness centres have with each other was defined as “Willing to help-Friendliness”. When looking at the results obtained in other factors, codes of “Expertise-Communication” for the quality of the trainer, “Facility Atmosphere-Air conditioning” for the quality of the physical environment, and “Meeting the need-Program variety” for the program quality were associated with each other. Findings from this study provide implications for facility managers who need to closely monitor fitness centres’ physical environment, staff, instructors, program quality and implement remedial measures as needed.
publishDate 2022
dc.date.none.fl_str_mv 2022-09-30
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://doi.org/10.6063/motricidade.26620
url https://doi.org/10.6063/motricidade.26620
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 2182-2972
1646-107X
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Edições Sílabas Didáticas
publisher.none.fl_str_mv Edições Sílabas Didáticas
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
_version_ 1799130751506055168