Balanced scorecard in SMEs – a proposal for small gas stations in Portugal
Autor(a) principal: | |
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Data de Publicação: | 2012 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10198/10704 |
Resumo: | As current business environment is demanding a constant adaptation of companies, the planning and strategic management should be an ongoing and natural process in all kind of organizations. The use of management and monitoring strategic performance tools such as the Balanced Scorecard (BSC) have been popular; even to Small and Medium-sized Enterprises. This paper aims to investigate whether the BSC is being used in monitoring the performance of small businesses, particularly in small fuel retailers companies, which are competing in co-branding; and if not, it aims to identify its strategic orientation in order to recommend a possible strategy map for those managers that are willing to adopt this model as an alternative to traditional ones for organizational performance evaluation, which often focus only on evaluation of the organizational financial performance. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Balanced scorecard in SMEs – a proposal for small gas stations in PortugalBalanced scorecardPerformance management and evaluationSMEsStrategy mapsAs current business environment is demanding a constant adaptation of companies, the planning and strategic management should be an ongoing and natural process in all kind of organizations. The use of management and monitoring strategic performance tools such as the Balanced Scorecard (BSC) have been popular; even to Small and Medium-sized Enterprises. This paper aims to investigate whether the BSC is being used in monitoring the performance of small businesses, particularly in small fuel retailers companies, which are competing in co-branding; and if not, it aims to identify its strategic orientation in order to recommend a possible strategy map for those managers that are willing to adopt this model as an alternative to traditional ones for organizational performance evaluation, which often focus only on evaluation of the organizational financial performance.World Academy of Science, Engineering and TechnologyBiblioteca Digital do IPBMonte, Ana PaulaFontenete, Christiane Nicole Santos Morais2014-10-06T14:01:07Z20122012-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10198/10704engMonte, Ana Paula; Fontenete, Christiane (2012). Balanced scorecard in SMEs – a proposal for small gas stations in Portugal. World Academy of Science, Engineering and Technology. ISSN 1307-6892. 66, 6(6), p.244 - 255.1307-6892info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-21T10:25:47Zoai:bibliotecadigital.ipb.pt:10198/10704Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T23:01:38.208898Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Balanced scorecard in SMEs – a proposal for small gas stations in Portugal |
title |
Balanced scorecard in SMEs – a proposal for small gas stations in Portugal |
spellingShingle |
Balanced scorecard in SMEs – a proposal for small gas stations in Portugal Monte, Ana Paula Balanced scorecard Performance management and evaluation SMEs Strategy maps |
title_short |
Balanced scorecard in SMEs – a proposal for small gas stations in Portugal |
title_full |
Balanced scorecard in SMEs – a proposal for small gas stations in Portugal |
title_fullStr |
Balanced scorecard in SMEs – a proposal for small gas stations in Portugal |
title_full_unstemmed |
Balanced scorecard in SMEs – a proposal for small gas stations in Portugal |
title_sort |
Balanced scorecard in SMEs – a proposal for small gas stations in Portugal |
author |
Monte, Ana Paula |
author_facet |
Monte, Ana Paula Fontenete, Christiane Nicole Santos Morais |
author_role |
author |
author2 |
Fontenete, Christiane Nicole Santos Morais |
author2_role |
author |
dc.contributor.none.fl_str_mv |
Biblioteca Digital do IPB |
dc.contributor.author.fl_str_mv |
Monte, Ana Paula Fontenete, Christiane Nicole Santos Morais |
dc.subject.por.fl_str_mv |
Balanced scorecard Performance management and evaluation SMEs Strategy maps |
topic |
Balanced scorecard Performance management and evaluation SMEs Strategy maps |
description |
As current business environment is demanding a constant adaptation of companies, the planning and strategic management should be an ongoing and natural process in all kind of organizations. The use of management and monitoring strategic performance tools such as the Balanced Scorecard (BSC) have been popular; even to Small and Medium-sized Enterprises. This paper aims to investigate whether the BSC is being used in monitoring the performance of small businesses, particularly in small fuel retailers companies, which are competing in co-branding; and if not, it aims to identify its strategic orientation in order to recommend a possible strategy map for those managers that are willing to adopt this model as an alternative to traditional ones for organizational performance evaluation, which often focus only on evaluation of the organizational financial performance. |
publishDate |
2012 |
dc.date.none.fl_str_mv |
2012 2012-01-01T00:00:00Z 2014-10-06T14:01:07Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10198/10704 |
url |
http://hdl.handle.net/10198/10704 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Monte, Ana Paula; Fontenete, Christiane (2012). Balanced scorecard in SMEs – a proposal for small gas stations in Portugal. World Academy of Science, Engineering and Technology. ISSN 1307-6892. 66, 6(6), p.244 - 255. 1307-6892 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
World Academy of Science, Engineering and Technology |
publisher.none.fl_str_mv |
World Academy of Science, Engineering and Technology |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799135250523095040 |