An innovative maturity model to assess supply chain quality management

Detalhes bibliográficos
Autor(a) principal: Cubo, Catarina
Data de Publicação: 2023
Outros Autores: Oliveira, Rui Carlos Mendes de, Fernandes, Ana Cristina, Sampaio, Paulo, Carvalho, Maria Sameiro, Afonso, Paulo
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://hdl.handle.net/1822/77991
Resumo: First published: 25 October 2021
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spelling An innovative maturity model to assess supply chain quality managementIntegrationMaturity modelQuality management (QM)Supply chain management (SCM)Supply chain quality management (SCQM)Social SciencesFirst published: 25 October 2021Purpose: This paper aims to present and discuss an innovative maturity model (MM) to assess supply chain quality management (SCQM). The SCQM MM can be used to guide organizations in the development and improvement of quality in their supply chains (SCs). Additionally, this paper intends to better understand that integration and its impacts on organizational performance. Design/methodology/approach: The proposed MM was developed based on an exhaustive literature review of the most relevant MMs developed in the areas of quality management, supply chain management and other relevant domains. Findings: The proposed MM consists of a matrix with 100 criteria organized in five organizational dimensions and five maturity levels, embracing the most relevant SC issues and describing a progressive path towards a state of full maturity. Originality/value: It is an innovative tool useful for both academic experts and practitioners to integrate quality management across the SC, thus promoting and improving organizational performance from an integrated and sustainable perspective.This work has been supported by FCT – Fundação para a Ciência e Tecnologia within the R&D Units Project Scope: UIDB/00319/2020.Emerald Group Publishing LtdUniversidade do MinhoCubo, CatarinaOliveira, Rui Carlos Mendes deFernandes, Ana CristinaSampaio, PauloCarvalho, Maria SameiroAfonso, Paulo20232023-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/1822/77991engCubo, C., Oliveira, R., Fernandes, A.C., Sampaio, P., Carvalho, M.S. and Afonso, P.S. (2023), "An innovative maturity model to assess supply chain quality management", International Journal of Quality & Reliability Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJQRM-06-2021-01840265-671X10.1108/IJQRM-06-2021-0184https://www.emerald.com/insight/content/doi/10.1108/IJQRM-06-2021-0184/full/htmlinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-12-23T01:28:06Zoai:repositorium.sdum.uminho.pt:1822/77991Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T18:52:29.653808Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv An innovative maturity model to assess supply chain quality management
title An innovative maturity model to assess supply chain quality management
spellingShingle An innovative maturity model to assess supply chain quality management
Cubo, Catarina
Integration
Maturity model
Quality management (QM)
Supply chain management (SCM)
Supply chain quality management (SCQM)
Social Sciences
title_short An innovative maturity model to assess supply chain quality management
title_full An innovative maturity model to assess supply chain quality management
title_fullStr An innovative maturity model to assess supply chain quality management
title_full_unstemmed An innovative maturity model to assess supply chain quality management
title_sort An innovative maturity model to assess supply chain quality management
author Cubo, Catarina
author_facet Cubo, Catarina
Oliveira, Rui Carlos Mendes de
Fernandes, Ana Cristina
Sampaio, Paulo
Carvalho, Maria Sameiro
Afonso, Paulo
author_role author
author2 Oliveira, Rui Carlos Mendes de
Fernandes, Ana Cristina
Sampaio, Paulo
Carvalho, Maria Sameiro
Afonso, Paulo
author2_role author
author
author
author
author
dc.contributor.none.fl_str_mv Universidade do Minho
dc.contributor.author.fl_str_mv Cubo, Catarina
Oliveira, Rui Carlos Mendes de
Fernandes, Ana Cristina
Sampaio, Paulo
Carvalho, Maria Sameiro
Afonso, Paulo
dc.subject.por.fl_str_mv Integration
Maturity model
Quality management (QM)
Supply chain management (SCM)
Supply chain quality management (SCQM)
Social Sciences
topic Integration
Maturity model
Quality management (QM)
Supply chain management (SCM)
Supply chain quality management (SCQM)
Social Sciences
description First published: 25 October 2021
publishDate 2023
dc.date.none.fl_str_mv 2023
2023-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://hdl.handle.net/1822/77991
url https://hdl.handle.net/1822/77991
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Cubo, C., Oliveira, R., Fernandes, A.C., Sampaio, P., Carvalho, M.S. and Afonso, P.S. (2023), "An innovative maturity model to assess supply chain quality management", International Journal of Quality & Reliability Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJQRM-06-2021-0184
0265-671X
10.1108/IJQRM-06-2021-0184
https://www.emerald.com/insight/content/doi/10.1108/IJQRM-06-2021-0184/full/html
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Emerald Group Publishing Ltd
publisher.none.fl_str_mv Emerald Group Publishing Ltd
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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