Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596 |
Resumo: | Introduction: Patient satisfaction is an important measure of health care quality. Patients’ views have seldom been considered in the construction of measures addressing satisfaction with inpatient facilities in psychiatry. The Views on Inpatient Care - VOICE - is a first service-user generated outcome measure relying solely on their perceptions of acute care, representing a valuable indicator of service users’ perceived quality of care. The present study aimed to contribute to the validation of the Portuguese version of VOICE.Material and Methods: The questionnaire was translated into Portuguese and applied to a sample of eighty-five female inpatients of a psychiatric institution. Data analysis focused on assessing reliability and exploring the impact of demographic and clinical variables on participants’ satisfaction.Results: Internal consistency of the questionnaire was high (α = 0.87). Participants’ age and marital status were associated with differences in scores, with older patients and patients who were married or involved in a close relationship presenting higher satisfaction levels.Discussion: The questionnaire demonstrated good internal consistency and acceptability, as well as construct validity. Further studies should expand the analysis of the psychometric properties of this measure e.g., test-retest reliability.Conclusion: The Portuguese version of VOICE is a promising tool to assess service users’ perceptions of inpatient psychiatric care in Portugal. |
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Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric CareAdaptação Portuguesa e Contribuição para a Validação da Medida Views on Inpatient Care (VOICE) para Avaliação da Satisfação com o Internamento PsiquiátricoInpatientsMental Health ServicesMentally Ill PersonsPatient SatisfactionPortugalPsychometricsSurveys and QuestionnairesDoentes InternadosInquéritos e QuestionáriosPessoas Mentalmente DoentesPortugalPsicometriaSatisfação do DoenteServiços de Saúde MentalIntroduction: Patient satisfaction is an important measure of health care quality. Patients’ views have seldom been considered in the construction of measures addressing satisfaction with inpatient facilities in psychiatry. The Views on Inpatient Care - VOICE - is a first service-user generated outcome measure relying solely on their perceptions of acute care, representing a valuable indicator of service users’ perceived quality of care. The present study aimed to contribute to the validation of the Portuguese version of VOICE.Material and Methods: The questionnaire was translated into Portuguese and applied to a sample of eighty-five female inpatients of a psychiatric institution. Data analysis focused on assessing reliability and exploring the impact of demographic and clinical variables on participants’ satisfaction.Results: Internal consistency of the questionnaire was high (α = 0.87). Participants’ age and marital status were associated with differences in scores, with older patients and patients who were married or involved in a close relationship presenting higher satisfaction levels.Discussion: The questionnaire demonstrated good internal consistency and acceptability, as well as construct validity. Further studies should expand the analysis of the psychometric properties of this measure e.g., test-retest reliability.Conclusion: The Portuguese version of VOICE is a promising tool to assess service users’ perceptions of inpatient psychiatric care in Portugal.Introdução: A satisfação com os serviços de saúde é uma medida importante da qualidade dos cuidados formais prestados. Os doentes raramente têm sido envolvidos na construção de instrumentos para avaliar a satisfação com estruturas de internamento psiquiátrico. A medida Views on Inpatient Care (VOICE) recorre, pela primeira vez, às perceções dos próprios doentes sobre um internamento em cuidados agudos, apresentando-se como um indicador valioso da qualidade dos cuidados tal como percebida pelos utentes. O presente estudo visou contribuir para a validação da versão portuguesa desta medida.Material e Métodos: O questionário foi traduzido e adaptado para português, e aplicado a uma amostra de 85 mulheres admitidas num serviço de internamento psiquiátrico. A análise focou-se na consistência interna da medida e no impacto das variáveis demográficas e clínicas nos níveis de satisfação.Resultados: A consistência interna foi elevada (α = 0,87). Encontrámos associações entre a idade e o estado civil e as pontuações obtidas: doentes mais velhos e doentes casados, ou vivendo maritalmente, apresentaram níveis mais elevados de satisfação.Discussão: O questionário apresentou boa consistência interna e aceitabilidade entre os participantes, bem como validade de constructo. As propriedades psicométricas da escala deverão ser exploradas em vertentes adicionais, como a fiabilidade teste-reteste.Conclusão: A versão portuguesa da medida VOICE é um instrumento promissor para avaliar a perspectiva dos doentes sobre o internamento psiquiátrico em Portugal.Ordem dos Médicos2017-11-29info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfapplication/pdfapplication/mswordapplication/vnd.openxmlformats-officedocument.wordprocessingml.documentapplication/pdfhttps://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596oai:ojs.www.actamedicaportuguesa.com:article/8596Acta Médica Portuguesa; Vol. 30 No. 11 (2017): November; 790-795Acta Médica Portuguesa; Vol. 30 N.º 11 (2017): Novembro; 790-7951646-07580870-399Xreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/5243https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/9018https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/9273https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/9274https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/9428Direitos de Autor (c) 2017 Acta Médica Portuguesainfo:eu-repo/semantics/openAccessPalha, JoãoPalha, FilipaDias, PedroGonçalves-Pereira, Manuel2022-12-20T11:05:34Zoai:ojs.www.actamedicaportuguesa.com:article/8596Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:19:37.009835Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care Adaptação Portuguesa e Contribuição para a Validação da Medida Views on Inpatient Care (VOICE) para Avaliação da Satisfação com o Internamento Psiquiátrico |
title |
Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
spellingShingle |
Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care Palha, João Inpatients Mental Health Services Mentally Ill Persons Patient Satisfaction Portugal Psychometrics Surveys and Questionnaires Doentes Internados Inquéritos e Questionários Pessoas Mentalmente Doentes Portugal Psicometria Satisfação do Doente Serviços de Saúde Mental |
title_short |
Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
title_full |
Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
title_fullStr |
Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
title_full_unstemmed |
Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
title_sort |
Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
author |
Palha, João |
author_facet |
Palha, João Palha, Filipa Dias, Pedro Gonçalves-Pereira, Manuel |
author_role |
author |
author2 |
Palha, Filipa Dias, Pedro Gonçalves-Pereira, Manuel |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Palha, João Palha, Filipa Dias, Pedro Gonçalves-Pereira, Manuel |
dc.subject.por.fl_str_mv |
Inpatients Mental Health Services Mentally Ill Persons Patient Satisfaction Portugal Psychometrics Surveys and Questionnaires Doentes Internados Inquéritos e Questionários Pessoas Mentalmente Doentes Portugal Psicometria Satisfação do Doente Serviços de Saúde Mental |
topic |
Inpatients Mental Health Services Mentally Ill Persons Patient Satisfaction Portugal Psychometrics Surveys and Questionnaires Doentes Internados Inquéritos e Questionários Pessoas Mentalmente Doentes Portugal Psicometria Satisfação do Doente Serviços de Saúde Mental |
description |
Introduction: Patient satisfaction is an important measure of health care quality. Patients’ views have seldom been considered in the construction of measures addressing satisfaction with inpatient facilities in psychiatry. The Views on Inpatient Care - VOICE - is a first service-user generated outcome measure relying solely on their perceptions of acute care, representing a valuable indicator of service users’ perceived quality of care. The present study aimed to contribute to the validation of the Portuguese version of VOICE.Material and Methods: The questionnaire was translated into Portuguese and applied to a sample of eighty-five female inpatients of a psychiatric institution. Data analysis focused on assessing reliability and exploring the impact of demographic and clinical variables on participants’ satisfaction.Results: Internal consistency of the questionnaire was high (α = 0.87). Participants’ age and marital status were associated with differences in scores, with older patients and patients who were married or involved in a close relationship presenting higher satisfaction levels.Discussion: The questionnaire demonstrated good internal consistency and acceptability, as well as construct validity. Further studies should expand the analysis of the psychometric properties of this measure e.g., test-retest reliability.Conclusion: The Portuguese version of VOICE is a promising tool to assess service users’ perceptions of inpatient psychiatric care in Portugal. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-11-29 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596 oai:ojs.www.actamedicaportuguesa.com:article/8596 |
url |
https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596 |
identifier_str_mv |
oai:ojs.www.actamedicaportuguesa.com:article/8596 |
dc.language.iso.fl_str_mv |
eng |
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eng |
dc.relation.none.fl_str_mv |
https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596 https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/5243 https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/9018 https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/9273 https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/9274 https://www.actamedicaportuguesa.com/revista/index.php/amp/article/view/8596/9428 |
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Direitos de Autor (c) 2017 Acta Médica Portuguesa info:eu-repo/semantics/openAccess |
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Direitos de Autor (c) 2017 Acta Médica Portuguesa |
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openAccess |
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application/pdf application/pdf application/msword application/vnd.openxmlformats-officedocument.wordprocessingml.document application/pdf |
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Ordem dos Médicos |
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Ordem dos Médicos |
dc.source.none.fl_str_mv |
Acta Médica Portuguesa; Vol. 30 No. 11 (2017): November; 790-795 Acta Médica Portuguesa; Vol. 30 N.º 11 (2017): Novembro; 790-795 1646-0758 0870-399X reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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