The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis

Detalhes bibliográficos
Autor(a) principal: Cavaco, Marta Sofia de Almeida Pimentel
Data de Publicação: 2018
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/32474
Resumo: This project was carried out with the purpose of studying if there is a statistical relationship between Pestana Collection Guests’ satisfaction database and the Pestana Collection Hotels' revenue model. Understanding Guests’ satisfaction about each service and correlating it with the hotel revenues will allow the creation of strategies that captivate even more Guests. This information will be helpful to support a revenue strategy for the new luxury and historical five star Pestana Collection Amsterdam Riverside Hotel, which will open in January 2018.
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spelling The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysisHospitality market analysisPestana amsterdam riverside hotel market analysisPestana collection guests’ satisfaction analysisPestana collection hotels’ revenue analysisDomínio/Área Científica::Ciências Sociais::Economia e GestãoThis project was carried out with the purpose of studying if there is a statistical relationship between Pestana Collection Guests’ satisfaction database and the Pestana Collection Hotels' revenue model. Understanding Guests’ satisfaction about each service and correlating it with the hotel revenues will allow the creation of strategies that captivate even more Guests. This information will be helpful to support a revenue strategy for the new luxury and historical five star Pestana Collection Amsterdam Riverside Hotel, which will open in January 2018.Dahab, SóniaRUNCavaco, Marta Sofia de Almeida Pimentel2021-01-20T01:30:27Z2018-01-202018-01-20T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/32474TID:201861550enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:18:04Zoai:run.unl.pt:10362/32474Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:29:52.859137Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis
title The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis
spellingShingle The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis
Cavaco, Marta Sofia de Almeida Pimentel
Hospitality market analysis
Pestana amsterdam riverside hotel market analysis
Pestana collection guests’ satisfaction analysis
Pestana collection hotels’ revenue analysis
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis
title_full The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis
title_fullStr The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis
title_full_unstemmed The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis
title_sort The impact of guests’ satisfaction on hotels’ revenue pestana collection hotels analysis
author Cavaco, Marta Sofia de Almeida Pimentel
author_facet Cavaco, Marta Sofia de Almeida Pimentel
author_role author
dc.contributor.none.fl_str_mv Dahab, Sónia
RUN
dc.contributor.author.fl_str_mv Cavaco, Marta Sofia de Almeida Pimentel
dc.subject.por.fl_str_mv Hospitality market analysis
Pestana amsterdam riverside hotel market analysis
Pestana collection guests’ satisfaction analysis
Pestana collection hotels’ revenue analysis
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Hospitality market analysis
Pestana amsterdam riverside hotel market analysis
Pestana collection guests’ satisfaction analysis
Pestana collection hotels’ revenue analysis
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description This project was carried out with the purpose of studying if there is a statistical relationship between Pestana Collection Guests’ satisfaction database and the Pestana Collection Hotels' revenue model. Understanding Guests’ satisfaction about each service and correlating it with the hotel revenues will allow the creation of strategies that captivate even more Guests. This information will be helpful to support a revenue strategy for the new luxury and historical five star Pestana Collection Amsterdam Riverside Hotel, which will open in January 2018.
publishDate 2018
dc.date.none.fl_str_mv 2018-01-20
2018-01-20T00:00:00Z
2021-01-20T01:30:27Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/32474
TID:201861550
url http://hdl.handle.net/10362/32474
identifier_str_mv TID:201861550
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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