Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough community
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/145514 |
Resumo: | Scoop ‘n Dough, a Portuguese brand of handmade vegan doughnuts and ice cream, is currently experiencing exceptional growth, despite an unclear target market and brand strategy. Secondary and Primary Research was conducted to understand consumer insights and the competitive set to establish an ideal brand positioning and identity. Results show that the brand ought to position as a vegan brand focusing on high-quality handmade offerings, promoting itself as friendly and inclusive. Given its growth, it has become important for Scoop ‘n Dough to strengthen its brand loyalty, more specifically, its brand community. Following Keller’s Brand Resonance brand-building block, primary and secondary research were conducted with the purpose of providing six recommendations. |
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Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough communityPositioningBrand managementBrand loyaltyBrand communityBrand resonanceBehavioral loyaltyAttitudinal attachmentSense of communityActive engagementDomínio/Área Científica::Ciências Sociais::Economia e GestãoScoop ‘n Dough, a Portuguese brand of handmade vegan doughnuts and ice cream, is currently experiencing exceptional growth, despite an unclear target market and brand strategy. Secondary and Primary Research was conducted to understand consumer insights and the competitive set to establish an ideal brand positioning and identity. Results show that the brand ought to position as a vegan brand focusing on high-quality handmade offerings, promoting itself as friendly and inclusive. Given its growth, it has become important for Scoop ‘n Dough to strengthen its brand loyalty, more specifically, its brand community. Following Keller’s Brand Resonance brand-building block, primary and secondary research were conducted with the purpose of providing six recommendations.Kousi, SofiaRUNBargado, Mariana Naves Fidalgo2022-01-172021-12-172024-12-17T00:00:00Z2022-01-17T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/145514TID:203082745enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:25:59Zoai:run.unl.pt:10362/145514Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:52:07.321066Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough community |
title |
Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough community |
spellingShingle |
Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough community Bargado, Mariana Naves Fidalgo Positioning Brand management Brand loyalty Brand community Brand resonance Behavioral loyalty Attitudinal attachment Sense of community Active engagement Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
title_short |
Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough community |
title_full |
Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough community |
title_fullStr |
Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough community |
title_full_unstemmed |
Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough community |
title_sort |
Strengthening the positioning of scoop ´n dough - creating and retaining loyal customers to foster a scoop ´n dough community |
author |
Bargado, Mariana Naves Fidalgo |
author_facet |
Bargado, Mariana Naves Fidalgo |
author_role |
author |
dc.contributor.none.fl_str_mv |
Kousi, Sofia RUN |
dc.contributor.author.fl_str_mv |
Bargado, Mariana Naves Fidalgo |
dc.subject.por.fl_str_mv |
Positioning Brand management Brand loyalty Brand community Brand resonance Behavioral loyalty Attitudinal attachment Sense of community Active engagement Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
topic |
Positioning Brand management Brand loyalty Brand community Brand resonance Behavioral loyalty Attitudinal attachment Sense of community Active engagement Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
description |
Scoop ‘n Dough, a Portuguese brand of handmade vegan doughnuts and ice cream, is currently experiencing exceptional growth, despite an unclear target market and brand strategy. Secondary and Primary Research was conducted to understand consumer insights and the competitive set to establish an ideal brand positioning and identity. Results show that the brand ought to position as a vegan brand focusing on high-quality handmade offerings, promoting itself as friendly and inclusive. Given its growth, it has become important for Scoop ‘n Dough to strengthen its brand loyalty, more specifically, its brand community. Following Keller’s Brand Resonance brand-building block, primary and secondary research were conducted with the purpose of providing six recommendations. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-12-17 2022-01-17 2022-01-17T00:00:00Z 2024-12-17T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/145514 TID:203082745 |
url |
http://hdl.handle.net/10362/145514 |
identifier_str_mv |
TID:203082745 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799138112959414272 |