Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website page

Detalhes bibliográficos
Autor(a) principal: Paiva, Leonor
Data de Publicação: 2019
Outros Autores: Moreira, Gonçalo, Martins, Inês
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/69629
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spelling Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website pageGalpMarketingFieldlabConsultingDomínio/Área Científica::Ciências Sociais::Economia e Gestãocasquinho, Constança MonteiroRUNPaiva, LeonorMoreira, GonçaloMartins, Inês2022-06-01T00:31:09Z2019-01-222019-01-22T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/69629TID:202223868enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:33:04Zoai:run.unl.pt:10362/69629Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:35:00.420530Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website page
title Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website page
spellingShingle Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website page
Paiva, Leonor
Galp
Marketing
Fieldlab
Consulting
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website page
title_full Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website page
title_fullStr Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website page
title_full_unstemmed Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website page
title_sort Consulting project for the marketing oil department of Galp Energia: methodology to map the bunker customer journeys, in Portugal, guidelines to improve the services provided and recommendations to the new Galp’S bunkers website page
author Paiva, Leonor
author_facet Paiva, Leonor
Moreira, Gonçalo
Martins, Inês
author_role author
author2 Moreira, Gonçalo
Martins, Inês
author2_role author
author
dc.contributor.none.fl_str_mv casquinho, Constança Monteiro
RUN
dc.contributor.author.fl_str_mv Paiva, Leonor
Moreira, Gonçalo
Martins, Inês
dc.subject.por.fl_str_mv Galp
Marketing
Fieldlab
Consulting
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Galp
Marketing
Fieldlab
Consulting
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
publishDate 2019
dc.date.none.fl_str_mv 2019-01-22
2019-01-22T00:00:00Z
2022-06-01T00:31:09Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/69629
TID:202223868
url http://hdl.handle.net/10362/69629
identifier_str_mv TID:202223868
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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