Information and communication technology adoption for business benefits: a case analysis of an integrated paperless system
Autor(a) principal: | |
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Data de Publicação: | 2012 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10174/7587 https://doi.org/10.1016/j.ijinfomgt.2011.12.005 |
Resumo: | This case study analyses the benefits of implementing a paperless software solution (Alert®pfh–Alert Paperfree Hospital, developed by Alert Life Sciences Computing) in a Portuguese Hospital, the Espírito Santo Hospital, in the city of Évora. Alert®pfh is a complete hospital clinical information system with real time clinical information input. It was implemented in emergency medical services, inpatient and outpatient services, and operating room services. Data were collected between 2006 and 2011 prior to, during and after the system's implementation. The case analysis demonstrates that paperless software systems have a significant potential when applied in healthcare organization services. Besides financial benefits, other important organizational features were identified, namely higher levels of patient and professional satisfaction; an increase in efficiency in hospital operations; improvement in the quality of information for management decision-making; and a reduction in medical errors. Lessons learned are noted and conclusions drawn for both theoretical and practical ICT benefits analysis. |
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Information and communication technology adoption for business benefits: a case analysis of an integrated paperless systemHealth care information systemsBenefits managementPaperless systemsThis case study analyses the benefits of implementing a paperless software solution (Alert®pfh–Alert Paperfree Hospital, developed by Alert Life Sciences Computing) in a Portuguese Hospital, the Espírito Santo Hospital, in the city of Évora. Alert®pfh is a complete hospital clinical information system with real time clinical information input. It was implemented in emergency medical services, inpatient and outpatient services, and operating room services. Data were collected between 2006 and 2011 prior to, during and after the system's implementation. The case analysis demonstrates that paperless software systems have a significant potential when applied in healthcare organization services. Besides financial benefits, other important organizational features were identified, namely higher levels of patient and professional satisfaction; an increase in efficiency in hospital operations; improvement in the quality of information for management decision-making; and a reduction in medical errors. Lessons learned are noted and conclusions drawn for both theoretical and practical ICT benefits analysis.Elsevier Ltd.2013-01-22T11:00:59Z2013-01-222012-04-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttp://hdl.handle.net/10174/7587http://hdl.handle.net/10174/7587https://doi.org/10.1016/j.ijinfomgt.2011.12.005engDepartamento de Gestãocaldeira@iseg.utl.ptamss@uevora.ptquaresma@uevora.ptcdpedron@iseg.utl.ptmario.romao@iscte.pt666Caldeira, MárioSerrano, AntónioQuaresma, RuiPedron, CristianeRomão, Márioinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-03T18:48:03Zoai:dspace.uevora.pt:10174/7587Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:02:08.025717Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Information and communication technology adoption for business benefits: a case analysis of an integrated paperless system |
title |
Information and communication technology adoption for business benefits: a case analysis of an integrated paperless system |
spellingShingle |
Information and communication technology adoption for business benefits: a case analysis of an integrated paperless system Caldeira, Mário Health care information systems Benefits management Paperless systems |
title_short |
Information and communication technology adoption for business benefits: a case analysis of an integrated paperless system |
title_full |
Information and communication technology adoption for business benefits: a case analysis of an integrated paperless system |
title_fullStr |
Information and communication technology adoption for business benefits: a case analysis of an integrated paperless system |
title_full_unstemmed |
Information and communication technology adoption for business benefits: a case analysis of an integrated paperless system |
title_sort |
Information and communication technology adoption for business benefits: a case analysis of an integrated paperless system |
author |
Caldeira, Mário |
author_facet |
Caldeira, Mário Serrano, António Quaresma, Rui Pedron, Cristiane Romão, Mário |
author_role |
author |
author2 |
Serrano, António Quaresma, Rui Pedron, Cristiane Romão, Mário |
author2_role |
author author author author |
dc.contributor.author.fl_str_mv |
Caldeira, Mário Serrano, António Quaresma, Rui Pedron, Cristiane Romão, Mário |
dc.subject.por.fl_str_mv |
Health care information systems Benefits management Paperless systems |
topic |
Health care information systems Benefits management Paperless systems |
description |
This case study analyses the benefits of implementing a paperless software solution (Alert®pfh–Alert Paperfree Hospital, developed by Alert Life Sciences Computing) in a Portuguese Hospital, the Espírito Santo Hospital, in the city of Évora. Alert®pfh is a complete hospital clinical information system with real time clinical information input. It was implemented in emergency medical services, inpatient and outpatient services, and operating room services. Data were collected between 2006 and 2011 prior to, during and after the system's implementation. The case analysis demonstrates that paperless software systems have a significant potential when applied in healthcare organization services. Besides financial benefits, other important organizational features were identified, namely higher levels of patient and professional satisfaction; an increase in efficiency in hospital operations; improvement in the quality of information for management decision-making; and a reduction in medical errors. Lessons learned are noted and conclusions drawn for both theoretical and practical ICT benefits analysis. |
publishDate |
2012 |
dc.date.none.fl_str_mv |
2012-04-01T00:00:00Z 2013-01-22T11:00:59Z 2013-01-22 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10174/7587 http://hdl.handle.net/10174/7587 https://doi.org/10.1016/j.ijinfomgt.2011.12.005 |
url |
http://hdl.handle.net/10174/7587 https://doi.org/10.1016/j.ijinfomgt.2011.12.005 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Departamento de Gestão caldeira@iseg.utl.pt amss@uevora.pt quaresma@uevora.pt cdpedron@iseg.utl.pt mario.romao@iscte.pt 666 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.publisher.none.fl_str_mv |
Elsevier Ltd. |
publisher.none.fl_str_mv |
Elsevier Ltd. |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799136504978604032 |