Capital psicológico, valores e satisfação no trabalho : diferenças e correlações em trabalhadores portugueses

• Autor(a) principal: Pires, Catarina Diana Martins
• Data de Publicação: 2019
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.14/28183
• topic: Capital psicológico; Valores organizacionais; Satisfação no trabalho; Trabalhadores portugueses; Psychological capital; Organizational values; Satisfaction at work; Portuguese workers; Domínio/Área Científica::Ciências Sociais::Ciências da Comunicação; Domínio/Área Científica::Ciências Sociais::Economia e Gestão

Throughout this paper, we intend to contribute to the development of knowledge about how people-centered factors and organizational factors influence (or not) levels of job satisfaction, and whether there are differences in these factors - namely in the psychological capital and in the perception of organizational values, due to sociodemographic variables. In this way, three variables - psychological capital, organizational values and work satisfaction - were analyzed resorting to three evaluation tools (PsyCap, Organizational ValuesScale and Occupational Satisfaction Scale, respectively). The exploratory empirical study was carried out on a sample of Portuguese workers, from both the public and private sectors. The three variables in the study were characterized and the relationships between psychological capital, organizational values and work satisfaction in the generality of the sample were explored. The existence of differences in the three variables according to a set of sociodemographic factors was also explored. Finally, the predictive value of psychological capital and organizational values on satisfaction with work was studied. The results showed that the highest dimensions correspond to the "Self-efficacy" and "Hope" (of psychological capital) "Efficacy / Efficiency", "Work Interaction" and "Innovation" (organizational values), "Satisfaction with the nature of work" and "Satisfaction with management" (satisfaction with work). Differences were found in the three variables according to sociodemographic characteristics, namely, gender, academic qualifications and position in the organization (leader vs. collaborator). There was also a relationship between psychological capital and job satisfaction. Finally, it was concluded that the psychological capital is a predictor of job satisfaction. By way of conclusion, psychological capital does seem to have an impact on the satisfaction with work among members of an organization, as the later is perceived as more positive environment. Also, organizational values (although with less impact) are important in promoting job satisfaction. Both dimensions favor the possibility of a personal development of workers, fostering their ambition, goals, selfknowledge and the overcoming of challenges, whilst favoring the organization in the pursuit of its objectives and performance.