Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical stores
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/148846 |
Resumo: | Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Marketing Intelligence |
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Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical storesCOVID-19 consumer behaviorfactors consumer behaviorsocial distancing effectsphysical buying experiencebig-five personality traitsDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da InformaçãoDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Marketing IntelligenceWith the unexpected outbreak of Covid-19, society started to face a time of self-isolation and social distancing to prevent the virus from spreading. And as this pandemic continues to spread, people are living differently, buying differently, and, in many ways, thinking differently. The virus is reshaping the industry in real-time, rapidly accelerating long-term underlying trends in the space of mere weeks. The main goal of this research is to understand and try to predict what are the main changes in consumers' behavior after the pandemic social isolation era. With this study, we will take some conclusions on what the behavioral intentions of consumers are, considering two socially different scenarios of customer experience. First, we conclude that convenient shopping is an actual trend, during these pandemic times and even after, and secondly considering the consumers personality as a moderator, whether they intend to return to physical experiences (such as buying in physical stores) after this breakdown. This research indicates if new habits formed now will endure beyond this crisis, permanently changing what consumers value; how and where to shop; and how they live and work. Even as this crisis continues to evolve, by exploring the changes that are happening now, we can consider what consumer goods businesses should do today to prepare for what’s next. For that purpose, this study aims to identify the new trends that appeared or have grown rapidly, and if they will become a part of the new consumer behavior process pos COVID-19.Szabó-Douat, TeodóraRUNPinto, Maria Madalena Guerra Cardoso2023-02-08T14:07:03Z2023-01-232023-01-23T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/148846TID:203216881enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:30:34Zoai:run.unl.pt:10362/148846Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:53:31.016842Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical stores |
title |
Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical stores |
spellingShingle |
Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical stores Pinto, Maria Madalena Guerra Cardoso COVID-19 consumer behavior factors consumer behavior social distancing effects physical buying experience big-five personality traits Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação |
title_short |
Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical stores |
title_full |
Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical stores |
title_fullStr |
Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical stores |
title_full_unstemmed |
Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical stores |
title_sort |
Post-covid-19 consumers need for social connections: How lockdown strictness influence consumers’ behavioral intentions of buying in physical stores |
author |
Pinto, Maria Madalena Guerra Cardoso |
author_facet |
Pinto, Maria Madalena Guerra Cardoso |
author_role |
author |
dc.contributor.none.fl_str_mv |
Szabó-Douat, Teodóra RUN |
dc.contributor.author.fl_str_mv |
Pinto, Maria Madalena Guerra Cardoso |
dc.subject.por.fl_str_mv |
COVID-19 consumer behavior factors consumer behavior social distancing effects physical buying experience big-five personality traits Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação |
topic |
COVID-19 consumer behavior factors consumer behavior social distancing effects physical buying experience big-five personality traits Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação |
description |
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Marketing Intelligence |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-02-08T14:07:03Z 2023-01-23 2023-01-23T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/148846 TID:203216881 |
url |
http://hdl.handle.net/10362/148846 |
identifier_str_mv |
TID:203216881 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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