How to promote and enhance communication between a big retailer's after-sales department and its suppliers

Detalhes bibliográficos
Autor(a) principal: Fonseca, Frederico Rodrigues Novais da
Data de Publicação: 2015
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/15522
Resumo: W is the biggest electronic goods retailer in Portugal accounting with almost fifty percent of market share in its area. During the last years, many small W suppliers had to close their doors, and many others are in huge troubles. Among the reason for this situation, the huge bargaining power of W in the relationship seems crucial. The focus of the directed research will be in the after sales department where I did an internship from September 2014 to January 2015.
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spelling How to promote and enhance communication between a big retailer's after-sales department and its suppliersDomínio/Área Científica::Ciências Sociais::Economia e GestãoW is the biggest electronic goods retailer in Portugal accounting with almost fifty percent of market share in its area. During the last years, many small W suppliers had to close their doors, and many others are in huge troubles. Among the reason for this situation, the huge bargaining power of W in the relationship seems crucial. The focus of the directed research will be in the after sales department where I did an internship from September 2014 to January 2015.Carvalho, José Crespo deRUNFonseca, Frederico Rodrigues Novais da2017-01-30T01:30:09Z2015-012015-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/15522TID:201474247enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T03:51:41Zoai:run.unl.pt:10362/15522Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:22:35.390215Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv How to promote and enhance communication between a big retailer's after-sales department and its suppliers
title How to promote and enhance communication between a big retailer's after-sales department and its suppliers
spellingShingle How to promote and enhance communication between a big retailer's after-sales department and its suppliers
Fonseca, Frederico Rodrigues Novais da
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short How to promote and enhance communication between a big retailer's after-sales department and its suppliers
title_full How to promote and enhance communication between a big retailer's after-sales department and its suppliers
title_fullStr How to promote and enhance communication between a big retailer's after-sales department and its suppliers
title_full_unstemmed How to promote and enhance communication between a big retailer's after-sales department and its suppliers
title_sort How to promote and enhance communication between a big retailer's after-sales department and its suppliers
author Fonseca, Frederico Rodrigues Novais da
author_facet Fonseca, Frederico Rodrigues Novais da
author_role author
dc.contributor.none.fl_str_mv Carvalho, José Crespo de
RUN
dc.contributor.author.fl_str_mv Fonseca, Frederico Rodrigues Novais da
dc.subject.por.fl_str_mv Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description W is the biggest electronic goods retailer in Portugal accounting with almost fifty percent of market share in its area. During the last years, many small W suppliers had to close their doors, and many others are in huge troubles. Among the reason for this situation, the huge bargaining power of W in the relationship seems crucial. The focus of the directed research will be in the after sales department where I did an internship from September 2014 to January 2015.
publishDate 2015
dc.date.none.fl_str_mv 2015-01
2015-01-01T00:00:00Z
2017-01-30T01:30:09Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/15522
TID:201474247
url http://hdl.handle.net/10362/15522
identifier_str_mv TID:201474247
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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