Mobile services adoption in a hospitality consumer context

Detalhes bibliográficos
Autor(a) principal: Rita, Paulo
Data de Publicação: 2018
Outros Autores: Oliveira, Tiago, Estorninho, António, Moro, Sérgio
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/146090
Resumo: Rita, P., Oliveira, T., Estorninho, A., & Moro, S. (2018). Mobile services adoption in a hospitality consumer context. International Journal of Culture, Tourism, and Hospitality Research, 12(1), 143-158. DOI: 10.1108/IJCTHR-04-2017-0041
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spelling Mobile services adoption in a hospitality consumer contextMobile hospitality servicesPerceived valueTechnology adoptionGeography, Planning and DevelopmentTourism, Leisure and Hospitality ManagementSDG 12 - Responsible Consumption and ProductionRita, P., Oliveira, T., Estorninho, A., & Moro, S. (2018). Mobile services adoption in a hospitality consumer context. International Journal of Culture, Tourism, and Hospitality Research, 12(1), 143-158. DOI: 10.1108/IJCTHR-04-2017-0041Purpose: This study aims to present a model drawn on both the extension of the unified theory of acceptance and use of technology (UTAUT2) and the perceived value for explaining consumer behavior toward mobile hospitality services (MHS) from two perspectives: intention to use and recommendation. Design/methodology/approach: The partial least square (PLS) was applied to data gathered from 348 validated responses to a survey to test a number of research hypotheses. Findings: Results found that the proposed conceptual model explains 62 per cent of the intention to use of MHS and 51 per cent of the variation in the recommendation. Perceived value plays a role in explaining both the intention to use and recommend MHS, with both constructs also helping in explaining behavior intention, to which effort expectancy, facilitating conditions and performance expectancy also contribute. Originality/value: This research goes beyond perceived value by combining it with a cornerstone model, UTAUT2, used in technology adoption studies. The paper addresses updated MHS that include but are not limited to mobile hotel reservations.NOVA Information Management School (NOVA IMS)Information Management Research Center (MagIC) - NOVA Information Management SchoolRUNRita, PauloOliveira, TiagoEstorninho, AntónioMoro, Sérgio2022-12-09T22:06:03Z2018-01-012018-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article16application/pdfhttp://hdl.handle.net/10362/146090eng1750-6182PURE: 4141610https://doi.org/10.1108/IJCTHR-04-2017-0041info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-05-22T18:07:14Zoai:run.unl.pt:10362/146090Portal AgregadorONGhttps://www.rcaap.pt/oai/openairemluisa.alvim@gmail.comopendoar:71602024-05-22T18:07:14Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Mobile services adoption in a hospitality consumer context
title Mobile services adoption in a hospitality consumer context
spellingShingle Mobile services adoption in a hospitality consumer context
Rita, Paulo
Mobile hospitality services
Perceived value
Technology adoption
Geography, Planning and Development
Tourism, Leisure and Hospitality Management
SDG 12 - Responsible Consumption and Production
title_short Mobile services adoption in a hospitality consumer context
title_full Mobile services adoption in a hospitality consumer context
title_fullStr Mobile services adoption in a hospitality consumer context
title_full_unstemmed Mobile services adoption in a hospitality consumer context
title_sort Mobile services adoption in a hospitality consumer context
author Rita, Paulo
author_facet Rita, Paulo
Oliveira, Tiago
Estorninho, António
Moro, Sérgio
author_role author
author2 Oliveira, Tiago
Estorninho, António
Moro, Sérgio
author2_role author
author
author
dc.contributor.none.fl_str_mv NOVA Information Management School (NOVA IMS)
Information Management Research Center (MagIC) - NOVA Information Management School
RUN
dc.contributor.author.fl_str_mv Rita, Paulo
Oliveira, Tiago
Estorninho, António
Moro, Sérgio
dc.subject.por.fl_str_mv Mobile hospitality services
Perceived value
Technology adoption
Geography, Planning and Development
Tourism, Leisure and Hospitality Management
SDG 12 - Responsible Consumption and Production
topic Mobile hospitality services
Perceived value
Technology adoption
Geography, Planning and Development
Tourism, Leisure and Hospitality Management
SDG 12 - Responsible Consumption and Production
description Rita, P., Oliveira, T., Estorninho, A., & Moro, S. (2018). Mobile services adoption in a hospitality consumer context. International Journal of Culture, Tourism, and Hospitality Research, 12(1), 143-158. DOI: 10.1108/IJCTHR-04-2017-0041
publishDate 2018
dc.date.none.fl_str_mv 2018-01-01
2018-01-01T00:00:00Z
2022-12-09T22:06:03Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/146090
url http://hdl.handle.net/10362/146090
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1750-6182
PURE: 4141610
https://doi.org/10.1108/IJCTHR-04-2017-0041
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 16
application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv mluisa.alvim@gmail.com
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