The Balanced Scorecard ontology: A semantic approach to enhance strategy management

Detalhes bibliográficos
Autor(a) principal: Antunes, A. L.
Data de Publicação: 2024
Outros Autores: Cardoso, E., Barateiro, J.
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10071/32280
Resumo: The Balanced Scorecard, developed in 1992 by Kaplan and Norton, has evolved into a communication and strategy execution system widely adopted by organizations across various industries. This article explores the use of an ontology to bridge the gap between strategy management and data within the Balanced Scorecard framework. The Balanced Scorecard Ontology is introduced to store, validate, and analyze knowledge, containing information about the Strategy Map and Quantification Frameworks, essential for evaluating the strategy execution. The proposed ontology is designed, developed, and evaluated using competency questions, and further validated by an online tool. Specifically, the proposed formalization of the Balanced Scorecard framework provides a semantic layer aimed at facilitating an effective Balanced Scorecard implementation, enabling accurate, traceable, and continuous monitoring and improvement of the strategy execution, based on a data-driven approach. The formalization of this knowledge through an ontology encompasses several advantages, such as improved interoperability and validation of the framework's elements, inference of new knowledge, and enhanced communication between different stakeholders. Additionally, managerial implications include ensuring alignment between the Balanced Scorecard and organizational goals, supporting compliance and governance efforts, improving communication and knowledge transfer, enhancing the strategic decision-making process, and facilitating the integration of data into the Balanced Scorecard.
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spelling The Balanced Scorecard ontology: A semantic approach to enhance strategy managementBalanced ScorecardOntologyStrategyStrategy mapQuantification frameworkThe Balanced Scorecard, developed in 1992 by Kaplan and Norton, has evolved into a communication and strategy execution system widely adopted by organizations across various industries. This article explores the use of an ontology to bridge the gap between strategy management and data within the Balanced Scorecard framework. The Balanced Scorecard Ontology is introduced to store, validate, and analyze knowledge, containing information about the Strategy Map and Quantification Frameworks, essential for evaluating the strategy execution. The proposed ontology is designed, developed, and evaluated using competency questions, and further validated by an online tool. Specifically, the proposed formalization of the Balanced Scorecard framework provides a semantic layer aimed at facilitating an effective Balanced Scorecard implementation, enabling accurate, traceable, and continuous monitoring and improvement of the strategy execution, based on a data-driven approach. The formalization of this knowledge through an ontology encompasses several advantages, such as improved interoperability and validation of the framework's elements, inference of new knowledge, and enhanced communication between different stakeholders. Additionally, managerial implications include ensuring alignment between the Balanced Scorecard and organizational goals, supporting compliance and governance efforts, improving communication and knowledge transfer, enhancing the strategic decision-making process, and facilitating the integration of data into the Balanced Scorecard.IEEE2024-09-03T09:52:17Z2024-01-01T00:00:00Z20242024-09-03T10:51:26Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/32280eng0360-858110.1109/EMR.2024.3439880Antunes, A. L.Cardoso, E.Barateiro, J.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-09-08T01:27:38Zoai:repositorio.iscte-iul.pt:10071/32280Portal AgregadorONGhttps://www.rcaap.pt/oai/openairemluisa.alvim@gmail.comopendoar:71602024-09-08T01:27:38Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The Balanced Scorecard ontology: A semantic approach to enhance strategy management
title The Balanced Scorecard ontology: A semantic approach to enhance strategy management
spellingShingle The Balanced Scorecard ontology: A semantic approach to enhance strategy management
Antunes, A. L.
Balanced Scorecard
Ontology
Strategy
Strategy map
Quantification framework
title_short The Balanced Scorecard ontology: A semantic approach to enhance strategy management
title_full The Balanced Scorecard ontology: A semantic approach to enhance strategy management
title_fullStr The Balanced Scorecard ontology: A semantic approach to enhance strategy management
title_full_unstemmed The Balanced Scorecard ontology: A semantic approach to enhance strategy management
title_sort The Balanced Scorecard ontology: A semantic approach to enhance strategy management
author Antunes, A. L.
author_facet Antunes, A. L.
Cardoso, E.
Barateiro, J.
author_role author
author2 Cardoso, E.
Barateiro, J.
author2_role author
author
dc.contributor.author.fl_str_mv Antunes, A. L.
Cardoso, E.
Barateiro, J.
dc.subject.por.fl_str_mv Balanced Scorecard
Ontology
Strategy
Strategy map
Quantification framework
topic Balanced Scorecard
Ontology
Strategy
Strategy map
Quantification framework
description The Balanced Scorecard, developed in 1992 by Kaplan and Norton, has evolved into a communication and strategy execution system widely adopted by organizations across various industries. This article explores the use of an ontology to bridge the gap between strategy management and data within the Balanced Scorecard framework. The Balanced Scorecard Ontology is introduced to store, validate, and analyze knowledge, containing information about the Strategy Map and Quantification Frameworks, essential for evaluating the strategy execution. The proposed ontology is designed, developed, and evaluated using competency questions, and further validated by an online tool. Specifically, the proposed formalization of the Balanced Scorecard framework provides a semantic layer aimed at facilitating an effective Balanced Scorecard implementation, enabling accurate, traceable, and continuous monitoring and improvement of the strategy execution, based on a data-driven approach. The formalization of this knowledge through an ontology encompasses several advantages, such as improved interoperability and validation of the framework's elements, inference of new knowledge, and enhanced communication between different stakeholders. Additionally, managerial implications include ensuring alignment between the Balanced Scorecard and organizational goals, supporting compliance and governance efforts, improving communication and knowledge transfer, enhancing the strategic decision-making process, and facilitating the integration of data into the Balanced Scorecard.
publishDate 2024
dc.date.none.fl_str_mv 2024-09-03T09:52:17Z
2024-01-01T00:00:00Z
2024
2024-09-03T10:51:26Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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dc.identifier.uri.fl_str_mv http://hdl.handle.net/10071/32280
url http://hdl.handle.net/10071/32280
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 0360-8581
10.1109/EMR.2024.3439880
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dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv IEEE
publisher.none.fl_str_mv IEEE
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
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