Nurses´ perception of patient safety culture in emergency and critical care services of maternal and child health department of an University Hospital

• Autor(a) principal: Fuseini, Abdul-Karim Jebuni
• Data de Publicação: 2022
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.1/17874
• topic: Healthcare quality; Patient safety; Maternal and child health; Emergency care; Critical care nursing; Domínio/Área Científica::Ciências Médicas::Outras Ciências Médicas

Introduction: The ultimate goal of every health institution is quality health care. Patient safety is one of the characteristics of high-quality healthcare delivery. Patient safety remains a difficulty in health care delivery, despite technical advancements in medicine and health research, as well as sophisticated health facilities. Many patients still inadvertently get hurt in their pursuit of medical and health care. Unwanted incidents in healthcare are the world's third leading cause of death. Objectives: to evaluate the nurses' perception of the patient safety culture in the Emergency and Critical Care Services of the Maternal and Child Department of University hospital; to identify, strengths, vulnerabilities and opportunities for improvement, training needs or intervention in patient safety culture and respective corrective actions aimed at increasing the quality of care provided by nurses in these areas of activity; and to recognize, in this population of nurses, sociodemographic variables potentially associated with their perception of the patient safety culture. Methodology: The data was collected from 84 participants using a quantitative cross-sectional design. Statistical Package for Social Science (SPSS) software, version IBM SPSS, version 28.0.0.0, was used to analyze the data. Results: were presented using, Descriptive and Inferential statistics. According to the findings, patient safety culture received a 49.4 percent overall positive rating. Although teamwork within units has the highest average positive score of 87.8%, Non-punitive response to errors (27.3%) and Staffing (25.9) were both rated as unsatisfactory and the least developed. Conclusion: According to the results, patient safety culture is vital in boosting hospital overall performance and ensuring patient safety with teamwork within units as this was found to be strength (fortress). The overall average positive score seems weak in this study. Management is hereby encouraged to show greater interest in patient safety issues and make it a top priority in policy making.