Ter o museu na mão: a tecnologia Beacon no Museu Nacional dos Coches

• Autor(a) principal: Guedes, André Rosado
• Data de Publicação: 2019
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10451/40686
• topic: Portugal. Museu Nacional dos Coches; Beacons; Curadoria; Coches; Tecnologias da informação e da comunicação; Domínio/Área Científica::Humanidades::Artes

“Have the Museum in hand” has two meanings, serving and being served. First because it provides the visitor a much more enriching and interactive experience, once it grants him access to a vast range of information on multiple formats, about the artwork itself, and emerges the visitor into a whole new captivating and interactive acknowledging process. Secondly because the implementation of this technology gives us the chance to study and examine the visitors’ reactions towards the artwork, as well as its overall behavior within the museum premises. This kind of data can be of extremely interesting importance for exhibition studies purposes. This dissertation aims to show the real potential that beacon technology can bring to various museums, as well as to clarify that technology should not always be considered as a deviant part of the artwork, on the contrary, it is meant to serve as a complement of the artwork and not the other way around. Before presenting several examples of museums where this technology has already been implemented, it will be provided a brief description of how it works, how it communicates with our smartphones and which features this technology can contain. A study is carried out on the National Coach Museum and its collection, and the information that beacons were able to gather within the museum for a period of 14 months is collected. Trying to reach full understanding on when these changes took place and how this technology was implemented, interviews were conducted with key project participants. Finally, after processing all data, a more detailed analysis is presented. This will allow us to measure the project’s success rate, the visitor’s behavior when interacting with beacons pointing out the necessary improvements which will provide tools to offer a better service to the public.