RingDings market analysis

Detalhes bibliográficos
Autor(a) principal: Gonçalves, Mafalda Madeira
Data de Publicação: 2013
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/11896
Resumo: A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics
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spelling RingDings market analysisRingBack TonesRingDingsMarket analysisService awarenessA Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and EconomicsThis thesis aims to study the Vodafone Portugal RingBack Tone market, and to recommend the company with new approaches regarding its “waiting music” calling service, named RingDings. To do so I elaborated, conducted and analysed an online survey, complemented by additional literature and market research. The survey revealed that not only were clients not aware of all the service characteristics but, many of them found this service non-interesting and expensive. My data analysis also pointed out to potential growth opportunities outside the Lisbon area. Finally, I was able to provide Vodafone with some commendations to improve the service performance.NSBE - UNLGerasymenko, ViolettaLourenço, NelsonRUNGonçalves, Mafalda Madeira2017-04-10T00:30:17Z2013-062013-06-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/11896enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T03:46:37Zoai:run.unl.pt:10362/11896Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:20:36.840483Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv RingDings market analysis
title RingDings market analysis
spellingShingle RingDings market analysis
Gonçalves, Mafalda Madeira
RingBack Tones
RingDings
Market analysis
Service awareness
title_short RingDings market analysis
title_full RingDings market analysis
title_fullStr RingDings market analysis
title_full_unstemmed RingDings market analysis
title_sort RingDings market analysis
author Gonçalves, Mafalda Madeira
author_facet Gonçalves, Mafalda Madeira
author_role author
dc.contributor.none.fl_str_mv Gerasymenko, Violetta
Lourenço, Nelson
RUN
dc.contributor.author.fl_str_mv Gonçalves, Mafalda Madeira
dc.subject.por.fl_str_mv RingBack Tones
RingDings
Market analysis
Service awareness
topic RingBack Tones
RingDings
Market analysis
Service awareness
description A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics
publishDate 2013
dc.date.none.fl_str_mv 2013-06
2013-06-01T00:00:00Z
2017-04-10T00:30:17Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/11896
url http://hdl.handle.net/10362/11896
dc.language.iso.fl_str_mv eng
language eng
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eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv NSBE - UNL
publisher.none.fl_str_mv NSBE - UNL
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
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