Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs

Detalhes bibliográficos
Autor(a) principal: Antunes, Marina Godinho
Data de Publicação: 2021
Outros Autores: Mucharreira, Pedro Ribeiro, Texeira Fernandes Justino, Maria Do Rosário, Teixera-Quirós, Joaquín
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.21/13854
Resumo: Artigo publicado em revista científica internacional
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spelling Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEsTotal quality managementProduct innovationProcess innovationSMEsContinuous improvementCustomer focusArtigo publicado em revista científica internacionalThis research study aims to study and identify which dimensions of TQM have influence on and support innovation strategies within the Portuguese small and medium enterprises (SMEs), in the context of products or services’ innovation and process innovation, as well as to analyze the extent to which this relationship occurs. To examine the linkage between TQM dimensions and innovation strategies, concerning innovation products and innovation processes, a multiple linear regression analysis was chosen and an eight-predictor multiple linear regression model was proposed. The data was collected through a questionnaire sent by email. This research study allows to conclude that several dimensions of TQM, such as benchmarking, quality/conception and product design, and continuous improvement, have a significant and positive association with product innovation. Although the data analysis/measurement of the results dimension has a significant association with product innovation, this association is negative. Conversely, several TQM dimensions, such as leadership/management’s commitment, benchmarking, involvement/empowerment of employees, and continuous improvement, revealed a positive and significant association with process innovation. Our research is of crucial importance for the knowledge of Portuguese SMEs and the fundamental factors that companies must address to both improve their efficiency and be more competitive, thereby increasing profitability and ensuring financial sustainability in the medium and long term.MDPIRCIPLAntunes, Marina GodinhoMucharreira, Pedro RibeiroTexeira Fernandes Justino, Maria Do RosárioTeixera-Quirós, Joaquín2021-10-09T09:59:48Z2021-092021-09-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.21/13854engAntunes, M. G., Mucharreira, P. R., Justino, M. R. T., & Texeira-Quirós, J. (2021). Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs. Sustainability, 13(18), 10095. https://doi.org/10.3390/su131810095https://doi.org/10.3390/su131810095info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-08-03T10:09:15Zoai:repositorio.ipl.pt:10400.21/13854Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T20:21:43.876817Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs
title Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs
spellingShingle Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs
Antunes, Marina Godinho
Total quality management
Product innovation
Process innovation
SMEs
Continuous improvement
Customer focus
title_short Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs
title_full Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs
title_fullStr Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs
title_full_unstemmed Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs
title_sort Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs
author Antunes, Marina Godinho
author_facet Antunes, Marina Godinho
Mucharreira, Pedro Ribeiro
Texeira Fernandes Justino, Maria Do Rosário
Teixera-Quirós, Joaquín
author_role author
author2 Mucharreira, Pedro Ribeiro
Texeira Fernandes Justino, Maria Do Rosário
Teixera-Quirós, Joaquín
author2_role author
author
author
dc.contributor.none.fl_str_mv RCIPL
dc.contributor.author.fl_str_mv Antunes, Marina Godinho
Mucharreira, Pedro Ribeiro
Texeira Fernandes Justino, Maria Do Rosário
Teixera-Quirós, Joaquín
dc.subject.por.fl_str_mv Total quality management
Product innovation
Process innovation
SMEs
Continuous improvement
Customer focus
topic Total quality management
Product innovation
Process innovation
SMEs
Continuous improvement
Customer focus
description Artigo publicado em revista científica internacional
publishDate 2021
dc.date.none.fl_str_mv 2021-10-09T09:59:48Z
2021-09
2021-09-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.21/13854
url http://hdl.handle.net/10400.21/13854
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Antunes, M. G., Mucharreira, P. R., Justino, M. R. T., & Texeira-Quirós, J. (2021). Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs. Sustainability, 13(18), 10095. https://doi.org/10.3390/su131810095
https://doi.org/10.3390/su131810095
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv MDPI
publisher.none.fl_str_mv MDPI
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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