Tourist attractions as a moderating element in explanatory models for loyalty development
Autor(a) principal: | |
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Data de Publicação: | 2014 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000100016 |
Resumo: | Many studies have analysed the impact of destination image on tourist satisfaction and loyalty, including different mediating variables, both affective and cognitive. This article will attempt to determine whether the representative model of visitors' future behaviour (satisfaction and loyalty) - viewed in terms of destination image, quality, value, disconfirmation, and emotions - follows a common, universal pattern or whether that behaviour actually differs when the model is applied to destinations offering different attractions. The paper below analyses disparate emotional behaviour in relation to destinations mentioned in the literature, when value does not play a mediating role between perception of quality and satisfaction with coastal destinations. This study concludes that there is a common pattern for purely urban cultural destinations while a different pattern exists for urban cultural destinations that include beaches among their attractions. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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7160 |
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Tourist attractions as a moderating element in explanatory models for loyalty developmentDestination typeloyaltysatisfactionemotionscultural destinationsseasideMany studies have analysed the impact of destination image on tourist satisfaction and loyalty, including different mediating variables, both affective and cognitive. This article will attempt to determine whether the representative model of visitors' future behaviour (satisfaction and loyalty) - viewed in terms of destination image, quality, value, disconfirmation, and emotions - follows a common, universal pattern or whether that behaviour actually differs when the model is applied to destinations offering different attractions. The paper below analyses disparate emotional behaviour in relation to destinations mentioned in the literature, when value does not play a mediating role between perception of quality and satisfaction with coastal destinations. This study concludes that there is a common pattern for purely urban cultural destinations while a different pattern exists for urban cultural destinations that include beaches among their attractions.Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve2014-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articletext/htmlhttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000100016Tourism & Management Studies v.10 n.1 2014reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000100016Rey-Moreno,ManuelMedina-Molina,CayetanoRufín-Moreno,Ramóninfo:eu-repo/semantics/openAccess2024-02-06T17:28:56Zoai:scielo:S2182-84582014000100016Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:33:03.088098Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Tourist attractions as a moderating element in explanatory models for loyalty development |
title |
Tourist attractions as a moderating element in explanatory models for loyalty development |
spellingShingle |
Tourist attractions as a moderating element in explanatory models for loyalty development Rey-Moreno,Manuel Destination type loyalty satisfaction emotions cultural destinations seaside |
title_short |
Tourist attractions as a moderating element in explanatory models for loyalty development |
title_full |
Tourist attractions as a moderating element in explanatory models for loyalty development |
title_fullStr |
Tourist attractions as a moderating element in explanatory models for loyalty development |
title_full_unstemmed |
Tourist attractions as a moderating element in explanatory models for loyalty development |
title_sort |
Tourist attractions as a moderating element in explanatory models for loyalty development |
author |
Rey-Moreno,Manuel |
author_facet |
Rey-Moreno,Manuel Medina-Molina,Cayetano Rufín-Moreno,Ramón |
author_role |
author |
author2 |
Medina-Molina,Cayetano Rufín-Moreno,Ramón |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Rey-Moreno,Manuel Medina-Molina,Cayetano Rufín-Moreno,Ramón |
dc.subject.por.fl_str_mv |
Destination type loyalty satisfaction emotions cultural destinations seaside |
topic |
Destination type loyalty satisfaction emotions cultural destinations seaside |
description |
Many studies have analysed the impact of destination image on tourist satisfaction and loyalty, including different mediating variables, both affective and cognitive. This article will attempt to determine whether the representative model of visitors' future behaviour (satisfaction and loyalty) - viewed in terms of destination image, quality, value, disconfirmation, and emotions - follows a common, universal pattern or whether that behaviour actually differs when the model is applied to destinations offering different attractions. The paper below analyses disparate emotional behaviour in relation to destinations mentioned in the literature, when value does not play a mediating role between perception of quality and satisfaction with coastal destinations. This study concludes that there is a common pattern for purely urban cultural destinations while a different pattern exists for urban cultural destinations that include beaches among their attractions. |
publishDate |
2014 |
dc.date.none.fl_str_mv |
2014-01-01 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000100016 |
url |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000100016 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000100016 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
dc.source.none.fl_str_mv |
Tourism & Management Studies v.10 n.1 2014 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
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1799137390768422912 |