Addressing environmental, financial and social sustainability in the management of higher education quality
Autor(a) principal: | |
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Data de Publicação: | 2014 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://ciencia.iscte-iul.pt/public/pub/id/18774 http://hdl.handle.net/10071/8383 |
Resumo: | In a competitive world where building new business models for success through innovation, competitiveness and sustainability is on the agenda, higher education institutions should improve their performance without neglecting quality and sustainability issues. The aim of this study is to develop a framework using critical success factors and integrating quality and sustainability in higher education institutions. Previous studies regard quality and sustainability as separate issues, and those who deal with sustainability tend to be restricted to environmental aspects. Building on an extensive and systematic literature review on sustainability, quality and higher education themes we identify seven critical success factors for quality in higher education. The proposed framework can be a starting point to help top managers and course directors in higher education institutions, to create and manage their courses and respective institutions toward high standards of quality and sustainability. |
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Addressing environmental, financial and social sustainability in the management of higher education qualityMarketingRecruitmentFinancial managementQuality assuranceStudent retentionFaculty developmentCourse designPedagogyInstitutions of higher educationService qualityEnvironmental sustainabilityFinancial sustainabilitySocial sustainabilityQuality managementHigher education qualityLiterature reviewCritical success factorsCSFsIn a competitive world where building new business models for success through innovation, competitiveness and sustainability is on the agenda, higher education institutions should improve their performance without neglecting quality and sustainability issues. The aim of this study is to develop a framework using critical success factors and integrating quality and sustainability in higher education institutions. Previous studies regard quality and sustainability as separate issues, and those who deal with sustainability tend to be restricted to environmental aspects. Building on an extensive and systematic literature review on sustainability, quality and higher education themes we identify seven critical success factors for quality in higher education. The proposed framework can be a starting point to help top managers and course directors in higher education institutions, to create and manage their courses and respective institutions toward high standards of quality and sustainability.Inderscience Publishers2015-01-26T17:28:50Z2014-01-01T00:00:00Z20142015-01-26T17:27:36Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://ciencia.iscte-iul.pt/public/pub/id/18774http://hdl.handle.net/10071/8383eng1549-9324dos Santos Martins, H.Loureiro, S. M. C.Amorim, M.info:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T18:02:17Zoai:repositorio.iscte-iul.pt:10071/8383Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:33:34.088783Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Addressing environmental, financial and social sustainability in the management of higher education quality |
title |
Addressing environmental, financial and social sustainability in the management of higher education quality |
spellingShingle |
Addressing environmental, financial and social sustainability in the management of higher education quality dos Santos Martins, H. Marketing Recruitment Financial management Quality assurance Student retention Faculty development Course design Pedagogy Institutions of higher education Service quality Environmental sustainability Financial sustainability Social sustainability Quality management Higher education quality Literature review Critical success factors CSFs |
title_short |
Addressing environmental, financial and social sustainability in the management of higher education quality |
title_full |
Addressing environmental, financial and social sustainability in the management of higher education quality |
title_fullStr |
Addressing environmental, financial and social sustainability in the management of higher education quality |
title_full_unstemmed |
Addressing environmental, financial and social sustainability in the management of higher education quality |
title_sort |
Addressing environmental, financial and social sustainability in the management of higher education quality |
author |
dos Santos Martins, H. |
author_facet |
dos Santos Martins, H. Loureiro, S. M. C. Amorim, M. |
author_role |
author |
author2 |
Loureiro, S. M. C. Amorim, M. |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
dos Santos Martins, H. Loureiro, S. M. C. Amorim, M. |
dc.subject.por.fl_str_mv |
Marketing Recruitment Financial management Quality assurance Student retention Faculty development Course design Pedagogy Institutions of higher education Service quality Environmental sustainability Financial sustainability Social sustainability Quality management Higher education quality Literature review Critical success factors CSFs |
topic |
Marketing Recruitment Financial management Quality assurance Student retention Faculty development Course design Pedagogy Institutions of higher education Service quality Environmental sustainability Financial sustainability Social sustainability Quality management Higher education quality Literature review Critical success factors CSFs |
description |
In a competitive world where building new business models for success through innovation, competitiveness and sustainability is on the agenda, higher education institutions should improve their performance without neglecting quality and sustainability issues. The aim of this study is to develop a framework using critical success factors and integrating quality and sustainability in higher education institutions. Previous studies regard quality and sustainability as separate issues, and those who deal with sustainability tend to be restricted to environmental aspects. Building on an extensive and systematic literature review on sustainability, quality and higher education themes we identify seven critical success factors for quality in higher education. The proposed framework can be a starting point to help top managers and course directors in higher education institutions, to create and manage their courses and respective institutions toward high standards of quality and sustainability. |
publishDate |
2014 |
dc.date.none.fl_str_mv |
2014-01-01T00:00:00Z 2014 2015-01-26T17:28:50Z 2015-01-26T17:27:36Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://ciencia.iscte-iul.pt/public/pub/id/18774 http://hdl.handle.net/10071/8383 |
url |
https://ciencia.iscte-iul.pt/public/pub/id/18774 http://hdl.handle.net/10071/8383 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
1549-9324 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Inderscience Publishers |
publisher.none.fl_str_mv |
Inderscience Publishers |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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