Information sharing: the pillar of collaboration

• Autor(a) principal: Neves, Júlio Costa
• Data de Publicação: 2020
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/21652
• topic: Supply chain collaboration; Information sharing; Information systems; Colaboração na cadeia de abastecimentos; Partilha de informação; Sistemas de informação

Nowadays, given the increase of complexity in the competitive environment in business markets, companies must have collaborative partnerships as it is crucial to achieve competitive advantage since it improves agility and effectiveness of supply chain management (Singh, Garg & Sachdeva, 2018). Information sharing, besides allowing system integration, has become the cornerstone of supply chain collaboration due to advances in technology. Transbase, S.A. – Transportes e Logística is the logistics company in Portugal that supply the insignias (Intermarché, Bricomarché and Roady) of a large retail group – “Groupement Les Mousquetaires”. This project was executed in the Logistical Flows department and in reception and order processes and focuses on the main challenge of Transbase and the suppliers’ relationship: the lack of information sharing. In this study, a characterization of the existent collaboration with suppliers was made. Next, the solution proposal was defined and an evaluation of its impacts was studied, through an analysis of KPIs and a questionnaire to Transbase’ collaborators. To finalise, recommendations were given for future improvements.