Multi-framework implementation of the problem management process

Detalhes bibliográficos
Autor(a) principal: Pereira, R.
Data de Publicação: 2021
Outros Autores: Bianchi, I., Araújo, V. da S.
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10071/23539
Resumo: Many different information technology frameworks have been proposed to assist organizations implementing information technology. However, these frameworks are complex, difficult to implement and overlap each other turning their simultaneous implementation even more difficult to accomplish by organizations. This study proposes to develop an overlapless maturity model that not only help organizations dealing with the problems aforementioned. The model was applied and evaluated by experts in five organizations. The artefact was recognized as useful, complete and helpful in a multi-framework implementation by PM experts. This research provides contributions for academics since it distinguishes itself from the existing artefacts in the body of knowledge and is a baseline for further investigation.
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spelling Multi-framework implementation of the problem management processIT frameworksProblem managementMaturity modelMulti-framework implementationFrameworks overlapMany different information technology frameworks have been proposed to assist organizations implementing information technology. However, these frameworks are complex, difficult to implement and overlap each other turning their simultaneous implementation even more difficult to accomplish by organizations. This study proposes to develop an overlapless maturity model that not only help organizations dealing with the problems aforementioned. The model was applied and evaluated by experts in five organizations. The artefact was recognized as useful, complete and helpful in a multi-framework implementation by PM experts. This research provides contributions for academics since it distinguishes itself from the existing artefacts in the body of knowledge and is a baseline for further investigation.Higher School of Economics2021-11-15T10:03:36Z2021-01-01T00:00:00Z20212021-11-15T10:02:47Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/23539eng1995-459X10.17323/2500-2597.2021.3.94.104Pereira, R.Bianchi, I.Araújo, V. da S.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:53:08Zoai:repositorio.iscte-iul.pt:10071/23539Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:26:34.309307Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Multi-framework implementation of the problem management process
title Multi-framework implementation of the problem management process
spellingShingle Multi-framework implementation of the problem management process
Pereira, R.
IT frameworks
Problem management
Maturity model
Multi-framework implementation
Frameworks overlap
title_short Multi-framework implementation of the problem management process
title_full Multi-framework implementation of the problem management process
title_fullStr Multi-framework implementation of the problem management process
title_full_unstemmed Multi-framework implementation of the problem management process
title_sort Multi-framework implementation of the problem management process
author Pereira, R.
author_facet Pereira, R.
Bianchi, I.
Araújo, V. da S.
author_role author
author2 Bianchi, I.
Araújo, V. da S.
author2_role author
author
dc.contributor.author.fl_str_mv Pereira, R.
Bianchi, I.
Araújo, V. da S.
dc.subject.por.fl_str_mv IT frameworks
Problem management
Maturity model
Multi-framework implementation
Frameworks overlap
topic IT frameworks
Problem management
Maturity model
Multi-framework implementation
Frameworks overlap
description Many different information technology frameworks have been proposed to assist organizations implementing information technology. However, these frameworks are complex, difficult to implement and overlap each other turning their simultaneous implementation even more difficult to accomplish by organizations. This study proposes to develop an overlapless maturity model that not only help organizations dealing with the problems aforementioned. The model was applied and evaluated by experts in five organizations. The artefact was recognized as useful, complete and helpful in a multi-framework implementation by PM experts. This research provides contributions for academics since it distinguishes itself from the existing artefacts in the body of knowledge and is a baseline for further investigation.
publishDate 2021
dc.date.none.fl_str_mv 2021-11-15T10:03:36Z
2021-01-01T00:00:00Z
2021
2021-11-15T10:02:47Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10071/23539
url http://hdl.handle.net/10071/23539
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1995-459X
10.17323/2500-2597.2021.3.94.104
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Higher School of Economics
publisher.none.fl_str_mv Higher School of Economics
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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