Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence system
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , , |
Tipo de documento: | Artigo de conferência |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10174/36082 |
Resumo: | Proposal and Originality As remarked by Perles-Ribes & Baidal (2018, p.156), “STD links sustainable development with competitiveness”. In light of this, the aim of the study is to present a case study about the implementation of the first Sustainable Smart Tourism platform at a regional scale in Portugal, specifically in the Alentejo region. This region has implemented the first sustainable tourism observatory (ASTO) in Portugal which aims to monitor the evolution of sustainable tourism development in Alentejo destination and since 2018. Methodology A three-step methodological procedures were conducted: 1) literature review and analysis of methodological guidelines for sustainable tourism indicators; 2) the questionnaire was validated by tourism professionals; 3) a second round of validation was conducted by the same professionals. Results and Implications First results gathered from the information provided by the first 20 pilots (tourism offices at municipal level), evidence the importance of a real time data-driven solution to support tourism strategic management decisions at a municipal level. Results provided from the tourist offices visitors registrations are automatically computed and appear as dashboards. Results meet the assumptions of the diffusion of innovation theory (Rogers, 1962), which helps to explain how, over time, an idea or product gains momentum and spreads through a specific social system. |
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Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence systemSmart tourismSmart destinationSustainable smart destinationDigital platformsPortugalProposal and Originality As remarked by Perles-Ribes & Baidal (2018, p.156), “STD links sustainable development with competitiveness”. In light of this, the aim of the study is to present a case study about the implementation of the first Sustainable Smart Tourism platform at a regional scale in Portugal, specifically in the Alentejo region. This region has implemented the first sustainable tourism observatory (ASTO) in Portugal which aims to monitor the evolution of sustainable tourism development in Alentejo destination and since 2018. Methodology A three-step methodological procedures were conducted: 1) literature review and analysis of methodological guidelines for sustainable tourism indicators; 2) the questionnaire was validated by tourism professionals; 3) a second round of validation was conducted by the same professionals. Results and Implications First results gathered from the information provided by the first 20 pilots (tourism offices at municipal level), evidence the importance of a real time data-driven solution to support tourism strategic management decisions at a municipal level. Results provided from the tourist offices visitors registrations are automatically computed and appear as dashboards. Results meet the assumptions of the diffusion of innovation theory (Rogers, 1962), which helps to explain how, over time, an idea or product gains momentum and spreads through a specific social system.This work is funded by national funds through the Foundation for Science and Technology, under the project UIDB/00057/2020 | UIDP/00057/20202024-01-15T11:42:48Z2024-01-152023-06-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/conferenceObjecthttp://hdl.handle.net/10174/36082http://hdl.handle.net/10174/36082engSerra, J.; Borges, MR; Lima, J.; & Marujo, N. (2023, May ). SUSTAINABLE SMART DESTINATIONS: A CASE STUDY FOR THE IMPLEMENTATION OF A REGIONAL-BASED TOURISM INTELLIGENCE SYSTEM [Special Session DMO's Information Systems as Focal Points for Smart Destinations]. DSOTT - Diversity & Sustainability. Opportunities and Threats, Universidade de Coimbra, Coimbra: Portugal.simnaosimjserra@uevora.ptmrborges@uevora.ptjisl@uevora.ptnoemi@uevora.pt746Serra, JaimeBorges, Maria do RosárioLima, JoanaMarujo, Noémiinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-16T01:49:47Zoai:dspace.uevora.pt:10174/36082Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:44:47.186961Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence system |
title |
Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence system |
spellingShingle |
Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence system Serra, Jaime Smart tourism Smart destination Sustainable smart destination Digital platforms Portugal |
title_short |
Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence system |
title_full |
Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence system |
title_fullStr |
Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence system |
title_full_unstemmed |
Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence system |
title_sort |
Sustainable Smart Destinations: a case study for the implementation of a regional-based tourism intelligence system |
author |
Serra, Jaime |
author_facet |
Serra, Jaime Borges, Maria do Rosário Lima, Joana Marujo, Noémi |
author_role |
author |
author2 |
Borges, Maria do Rosário Lima, Joana Marujo, Noémi |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Serra, Jaime Borges, Maria do Rosário Lima, Joana Marujo, Noémi |
dc.subject.por.fl_str_mv |
Smart tourism Smart destination Sustainable smart destination Digital platforms Portugal |
topic |
Smart tourism Smart destination Sustainable smart destination Digital platforms Portugal |
description |
Proposal and Originality As remarked by Perles-Ribes & Baidal (2018, p.156), “STD links sustainable development with competitiveness”. In light of this, the aim of the study is to present a case study about the implementation of the first Sustainable Smart Tourism platform at a regional scale in Portugal, specifically in the Alentejo region. This region has implemented the first sustainable tourism observatory (ASTO) in Portugal which aims to monitor the evolution of sustainable tourism development in Alentejo destination and since 2018. Methodology A three-step methodological procedures were conducted: 1) literature review and analysis of methodological guidelines for sustainable tourism indicators; 2) the questionnaire was validated by tourism professionals; 3) a second round of validation was conducted by the same professionals. Results and Implications First results gathered from the information provided by the first 20 pilots (tourism offices at municipal level), evidence the importance of a real time data-driven solution to support tourism strategic management decisions at a municipal level. Results provided from the tourist offices visitors registrations are automatically computed and appear as dashboards. Results meet the assumptions of the diffusion of innovation theory (Rogers, 1962), which helps to explain how, over time, an idea or product gains momentum and spreads through a specific social system. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-06-01T00:00:00Z 2024-01-15T11:42:48Z 2024-01-15 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/conferenceObject |
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conferenceObject |
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publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10174/36082 http://hdl.handle.net/10174/36082 |
url |
http://hdl.handle.net/10174/36082 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Serra, J.; Borges, MR; Lima, J.; & Marujo, N. (2023, May ). SUSTAINABLE SMART DESTINATIONS: A CASE STUDY FOR THE IMPLEMENTATION OF A REGIONAL-BASED TOURISM INTELLIGENCE SYSTEM [Special Session DMO's Information Systems as Focal Points for Smart Destinations]. DSOTT - Diversity & Sustainability. Opportunities and Threats, Universidade de Coimbra, Coimbra: Portugal. sim nao sim jserra@uevora.pt mrborges@uevora.pt jisl@uevora.pt noemi@uevora.pt 746 |
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info:eu-repo/semantics/openAccess |
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openAccess |
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reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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